Extra Space Storage - 20770 Westheimer Pkwy, Katy, TX 77450

4.9/5 - 512 Reviews
Location:
20770 Westheimer Pkwy, Katy, TX 77450
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 5:30 p.m.

Extra Space Storage - 20770 Westheimer Pkwy, Katy, TX 77450

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    15x5 Self Storage 75 Sq. Ft.
    Climate-Controlled
    $94/mo
    10x7 Self Storage 70 Sq. Ft.
    Climate-Controlled Elevator
    $87/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $63/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $63/mo
    5x15 Self Storage 75 Sq. Ft.
    $105 - $197/mo
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled
    $94/mo
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator
    $92/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $63/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $63/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled
    $38/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator
    $28/mo
    15x10 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator
    $158/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled
    $210/mo
    10x15 Self Storage 150 Sq. Ft.
    $138/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator
    $126/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled
    $150/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator
    $115/mo
    10x10 Self Storage 100 Sq. Ft.
    $105 - $197/mo
    5x20 Self Storage 100 Sq. Ft.
    $105 - $197/mo
    20x20 Self Storage 400 Sq. Ft.
    Climate-Controlled Elevator
    $598/mo
    20x10 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $246/mo
    10x35 Vehicle 350 Sq. Ft.
    Drive-up Access Parking RV Storage
    $248/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled
    $333/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled Elevator
    $333/mo
    10x30 Vehicle 300 Sq. Ft.
    Drive-up Access Parking RV Storage
    $217 - $368/mo
    10x25 Self Storage 250 Sq. Ft.
    Climate-Controlled Elevator
    $277/mo
    10x25 Self Storage 250 Sq. Ft.
    Climate-Controlled
    $277/mo
    10x25 Vehicle 250 Sq. Ft.
    Drive-up Access Parking RV Storage
    $182 - $321/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator
    $246/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $246/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Drive-up Access Parking
    $155 - $321/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Parking
    • Credit Cards Accepted
    • Elevators
    • Multi-Level Storage
    • Online Payment
    • RV Storage

    Customer reviews

    4.9/5
    Average rating
    512
    Number of reviews

    Read some helpful reviews of Extra Space Storage, shared by real renters with genuine experiences and honest opinions.

    Alta was very positive. She was responsive, friendly, and took the time to clearly explain pricing, availability, and the rental process without any pressure. They were professional and helpful, which made the inquiry process easy and pleasant. Based on that interaction alone, I’d feel comfortable recommending them to others looking into storage options. ... Read more
    Carrien O. - 31 January 2026
    Absolutely amazing staff. All the young ladies were tremendously helpful and actually guided me to a better storage solution than I was originally planning. I am grateful for them and their pleasant interactions. It was all smiles and laughs the entire process. Would recommend this location to anyone looking for a storage facility. Even got some advice on my back swing hahaha ... Read more
    Absolute S. - 11 January 2026
    Signed up online for a new unit. I walked into the office to inquire on where it was located and was pleasantly surprised at how personable and polite the staff was. I had a unit prior and the staff was very stand offish. It was a a pleasant experience and I’m glad they are there to help! Plus the office smelled warm and welcoming! ?? ... Read more
    Lakeisha W. - 4 October 2025
    Extra Space Storage has been an excellent and very convenient choice for me. The facility is always clean, easy to access, and well-secured, which gives me peace of mind. I want to give special thanks to Alicia, who has been incredibly helpful with my concerns. She is very friendly, professional, and goes above and beyond to make sure everything is taken care of. I truly appreciate her great customer service and the welcoming environment she creates. Highly recommended to anyone looking for a safe and reliable storage option! ... Read more
    Juan Q. - 18 September 2025
    Very nice and clean thermostat controlled storage facility. Managers and staff were very helpful and accommodating during our stay at Extra Space Storage. Would highly recommend Extra Space Storage on Westheimer Pkwy. in Katy. ... Read more
    Deanna C. - 3 August 2025
    Updated review. Found rat feces and urine on my belongings upon moving my items out. I have been paying over $200 per month to store my belongings with the expectation that they would be kept in a safe and clean environment. The presence of rodent droppings not only poses health risks but has caused damage and contamination to my property. DISGUSTING ... Read more
    Tina V. - 28 May 2025
    Julie at the Westheimer Katy location has been helping me since, I believe, 2019-2020. She has gone out of her way to help me several times over the years. Her latest assist was in helping me get a unit that could accommodate the size and shape of my storage items….and this wasn’t the first time. She has always been there for me whether in person or on the phone. Besides being a good associate she is a generally nice person that I look forward to talking with when I visit. A wonderful ambassador for ExtraSpace. Thanks Julie….keep up the good work! ... Read more
    Kathy Z. - 10 April 2025
    Gabriel helped me with taking a payment over the phone. He was very helpful and attentive. I’ve been a customer now for 6+ months and everything from the site manager (Ms. Julie) to the desk staff. Only thing that is disappointing is how the rates go up, I understand inflation however if you have a long term customer why should their rate change. Whatever happened to customer loyalty? Summary I would recommend them as compared to other storage companies. Very clean and always friendly. ... Read more
    Adam L. - 7 March 2025
    I have to commend and I highly recommend this Extra storage space location. Since the very beginning, Gabriel has always been attentive and informative on any of my questions. The upkeep at this location is always up to par in terms of cleanliness and maintenance as well as customer service. I am very pleased and feel safe and secure having my valuables stored here. Highly recommended! ... Read more
    Michael M. - 7 March 2025
    I recently rented a storage unit here, and I couldn’t be more satisfied with the experience. The facility is clean, secure, and well-maintained, making me feel confident that my belongings are in good hands. A huge shoutout to Gabriel for being incredibly helpful throughout the process! He was friendly, knowledgeable, and went above and beyond to answer all my questions. He made everything seamless, from choosing the right unit size to explaining the rental terms clearly. Excellent customer service like this is hard to come by! Highly recommend this storage facility to anyone looking for a stress-free experience. Thanks again, Gabriel! ... Read more
    Tina V. - 8 February 2025
    I don't know why people are giving 5 starts this facilityI don't understand why people are giving this facility five stars. It is far from clean, with wasp nests and spider webs in the storage areas. Additionally, the customer service is quite poor. We reached out both via phone and in person about our rent being raised to triple the amount we previously paid, without any notification. Even if they had notified us, this increase wasn't mentioned in our contract. We feel misled, as it seems they waited until we had moved all our belongings in before raising the prices. This has been a frustrating experience; I've never encountered anything like it before. It's disappointing that they don't seem to care about their customers or any complaints. There are better facilities out there that are more transparent with contracts and rental payment terms. I recommend staying away from this one; they lure you in with discounts and then dramatically increase the prices. I cannot recommend this facility to anyone. is far from clean, and storage has even wasp net and spider web, on top of that customer service is pretty bad, we called and went to the facility about our rent being increased to triple of what we paid without a notification or even if they notify that wasn't on our contract, we fell being lied at, since the waited after we moved all of our stuff and use storage to increase prices, this experience I never had it before, really sad that they don't care about the customer or any complains, they are better facilities and more upfront with contracts and payment of the rental unit, just stay away of this one, they get you first with discount and then increase price to triple, i don't recommend to anyone ... Read more
    natali - 27 December 2024

    About this facility

    Located at 20770 Westheimer Pkwy in Katy, TX, this Extra Space Storage facility offers a variety of unit sizes, including small, medium, and large, to meet diverse storage needs. The climate-controlled units are perfect for protecting your belongings from the hot and humid Texas weather, ensuring items like furniture, electronics, and documents stay in excellent condition. With indoor access and multi-level storage, this facility is designed for convenience and ease of use.

    For those seeking quick and hassle-free access, drive-up access is available, making loading and unloading items a breeze. The property also features parking options, including spaces for RV storage, ideal for those needing to store larger vehicles. Enhanced security measures, such as security cameras and an onsite manager, offer added peace of mind.

    With contactless renting, online payment, and moving supplies available for purchase, this Extra Space Storage facility stands out for its modern conveniences. Whether you’re decluttering, moving, or need seasonal storage, this facility is a reliable choice for Katy residents.

    Price comparison

    See how this facility's unit prices compare to others in Katy, broken down by size.

    Small $72/mo
    Location minimum Location maximum
    $13/mo $140/mo
    Medium $138/mo
    Location minimum Location maximum
    $32/mo $293/mo
    Large $280/mo
    Location minimum Location maximum
    $59/mo $1750/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    55

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    56

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 55, Bike Score®: 56

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Chevron

      Services 0.13 miles

    • Great Southwest Equestrian Center

      Recreation & Entertainment 0.6 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 20770 Westheimer Pkwy is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat: 9 a.m. - 5:30 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Extra Space Storage - 20770 Westheimer Pkwy, available security amenities may include Security Camera, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 20770 Westheimer Pkwy for specific restrictions and recommendations.

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