Otter Self Storage - 5904 East Veterans Memorial Blvd, Killeen, TX 76543

4/5 - 147 Reviews
Location:
5904 East Veterans Memorial Blvd, Killeen, TX 76543

Otter Self Storage - 5904 East Veterans Memorial Blvd, Killeen, TX 76543

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Truck Rentals

    Moving trucks available to help simplify your move

  • Contactless Renting

    Rent and manage your unit online without in-person interaction

    Not sure which size you need? Check our size guide to find the perfect fit.
    8x10 Self Storage 80 Sq. Ft.
    Climate-Controlled
    $103/mo
    5x15 Self Storage 75 Sq. Ft.
    $39/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $52/mo
    5x10 Self Storage 50 Sq. Ft.
    $32/mo
    5x5 Self Storage 25 Sq. Ft.
    $22/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Locker
    $10/mo
    10x10 Self Storage 100 Sq. Ft.
    $43/mo
    10x35 Self Storage 350 Sq. Ft.
    $292/mo
    10x35 Vehicle 350 Sq. Ft.
    Parking RV Storage
    $65/mo
    10x25 Self Storage 250 Sq. Ft.
    $93/mo
    10x20 Self Storage 200 Sq. Ft.
    $130/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Parking
    $35/mo
    No units are currently available.

    Amenities & features

    • Drive-Up Access
    • Truck Rentals
    • Contactless Renting
    • Security Camera
    • Gate
    • Unstaffed Location
    • Parking
    • Credit Cards Accepted
    • Online Payment
    • RV Storage

    Customer reviews

    4/5
    Average rating
    147
    Number of reviews

    Read some helpful reviews of Otter Self Storage, 5904 East Veterans Memorial Blvd, Killeen, TX 76543, shared by real renters with genuine experiences and honest opinions.

    I've tried to work with their customer service multiple times and they just put you on extreme waits. When they can't answer a question because of their lack of knowledge and education in how to do their job and perform it they just hang up when you call back they refuse to get a manager especially this representative named Melisa who even in her communication shows she's very unprofessional, uneducated in her job and how to perform it and can't even do basic customer service. Honestly don't waste your time here, if you have issues just report them immediately to the better business bureau, and the state attorney generals office. ... Read more
    Melvin K. - 11 February 2026
    Joshua provided exceptional service helping me secure storage for the next few months for an upcoming military move. After a quick call, he offered a generous discount that made the process stress free and affordable. His professionalism and understanding of my needs were outstanding and very appreciated. Joshua is a true asset, and I highly recommend him and Otter Self Storage for anyone seeking reliable storage accommodation. ... Read more
    Hilt n. - 21 August 2025
    Ronnie B. - 19 July 2025
    Nasir T. - 25 June 2025
    ?????????? I had an excellent experience with the customer service representative who assisted me with my storage unit transaction. He was incredibly informative, helpful, and easy to talk to. He explained everything clearly and made the entire process feel simple and stress-free. I truly felt at ease and appreciated his professionalism and patience. Great customer service like his deserves to be recognized — thank you! ... Read more
    Elle A. - 23 June 2025
    bobby y. - 18 June 2025
    Horrible place to store anything. No one is ever on site, and there's no dumpster for trash. You only can call and conduct business here and they are too expensive with fees and rates for the units they have. I removed all my things when I had to throw away most of my things due to rats eating through everything I owned. ... Read more
    Isaiah L. - 21 March 2025
    daron S. - 8 January 2025
    Unit was broken into. Filed a police report and said they had multiple people file in the last couple of weeks. Officers said my unit was noted as being broken into 2 weeks beforehand by another renter and when they reached out to otter to inform me they never reached out. Do not rent from here. Most 5 star reviews look purchased as the layout is the same. ... Read more
    James L. - 7 January 2025
    Silvia was extremely helpful and polite, her company has the best prices and great customer service and made me feel secure about leaving my stuff with them while i was out of town handling business. 10/10 higly recommend ... Read more
    Jarrell G. - 6 September 2024
    Beware Beware ..Otter Self Storage on 5904 Vetarans ….Do not Rent a storage from them. STAY AWAY FROM THIS FACILITY. The maintenance guy is breaking in the units and stealing. However, I am a victim and I’m leaving this review. If you got a storage now…you may want to keep a eye on your things….they are doing bad business now. They steal your things then say file a report, then call your insurance . It’s a non emergency so you won’t get any help and they know that. STAY AWAY FROM OTTER SELF STORAGE. I have been a customer for over 10 years and now they got just anybody doing maintenance. THIEF!! TAKE YOUR BUSINESS ELSEWHERE. ... Read more
    Derrie W. - 31 October 2023

    About this facility

    Located on East Veterans Memorial Blvd in Killeen, TX, this Otter Self Storage facility offers small, medium, and large units to accommodate diverse storage needs. Whether you’re storing a few personal items or need extra space for larger belongings, the variety of unit sizes ensures flexibility for both residential and business storage.

    This facility emphasizes convenience and security with its climate-controlled units, ideal for protecting sensitive items from Texas heat and humidity. Features like drive-up access make loading and unloading a breeze, while parking and RV storage options offer solutions for vehicle and recreational storage needs. Enhanced security measures, including a security camera, provide peace of mind for your belongings. The facility is unstaffed but allows for contactless renting, ensuring a streamlined experience.

    With gated access, online payment options, and even truck rentals for moving, this facility is well-suited for those seeking secure and hassle-free storage solutions in Killeen’s dynamic environment.

    Price comparison

    See how this facility's unit prices compare to others in Killeen, broken down by size.

    Small $43/mo
    Location minimum Location maximum
    $10/mo $155/mo
    Medium $43/mo
    Location minimum Location maximum
    $29/mo $241/mo
    Large $123/mo
    Location minimum Location maximum
    $35/mo $540/mo

    Location & walkability

    This storage facility is in an area with minimal walkability and limited public transit options. A personal vehicle is recommended for most trips.

    22

    out of 100

    Walk Score

    Car-Dependent

    Almost all errands require a car

    23

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 22, Bike Score®: 23

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Palace Inn

      Services 0.22 miles

    • Scottish Inns

      Services 0.25 miles

    • Chevron

      Services 0.35 miles

    • Skylark Field

      Transportation 0.38 miles

    • Heights Inn

      Services 0.42 miles

    • The Booze Box

      Shopping 0.44 miles

    • Domino's

      Food & Drinks 0.64 miles

    • Maurice

      Food & Drinks 0.72 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Otter Self Storage - 5904 East Veterans Memorial Blvd, available security amenities may include Security Camera, Gate, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 5904 East Veterans Memorial Blvd for specific restrictions and recommendations.

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