Extra Space Storage - 2517 IH-35 South, New Braunfels, TX 78130

4.8/5 - 488 Reviews
Location:
2517 IH-35 South, New Braunfels, TX 78130
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 5:30 p.m.

Extra Space Storage - 2517 IH-35 South, New Braunfels, TX 78130

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x9 Self Storage 90 Sq. Ft.
    Climate-Controlled Elevator
    $159/mo
    10x6 Self Storage 60 Sq. Ft.
    Climate-Controlled Elevator
    $114/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $141/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $106/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $141/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $106/mo
    5x10 Self Storage 50 Sq. Ft.
    $95/mo
    5x6 Self Storage 30 Sq. Ft.
    Climate-Controlled Elevator
    $73/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled
    $89/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator
    $64/mo
    10x15 Self Storage 150 Sq. Ft.
    $321/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled
    $270/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator
    $230/mo
    10x13 Self Storage 130 Sq. Ft.
    $290/mo
    10x13 Self Storage 130 Sq. Ft.
    Climate-Controlled
    $236/mo
    10x10 Self Storage 100 Sq. Ft.
    $239/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled
    $195/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator
    $172/mo
    9x15 Self Storage 135 Sq. Ft.
    Climate-Controlled Elevator
    $213/mo
    20x20 Self Storage 400 Sq. Ft.
    Climate-Controlled
    $424/mo
    20x15 Self Storage 300 Sq. Ft.
    Climate-Controlled
    $420/mo
    20x15 Self Storage 300 Sq. Ft.
    Climate-Controlled Elevator
    $347/mo
    20x10 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $324/mo
    20x10 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator
    $273/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled
    $420/mo
    10x24 Self Storage 240 Sq. Ft.
    Climate-Controlled
    $368/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $324/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator
    $273/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Elevators
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.8/5
    Average rating
    488
    Number of reviews

    Read some helpful reviews of Extra Space Storage, shared by real renters with genuine experiences and honest opinions.

    If you’re in need of storage in New Braunfels this is the perfect place. I had to get storage after my parents passed away. I had a unit there for over two years. They were always super nice and accommodating to my requests. I was finally able to get everything out and officially vacate the unit. Jennifer in the office was so helpful. She made it as easy as possible. I greatly appreciate their kindness and professionalism. ... Read more
    Mack K. - 13 March 2026
    Online application made comparing the prices of the 3 local locations easy and quick. The “first month free” does not appear to apply with a discounted price, so it’s unclear which option is less costly. The addition costs for the administrative fees and lock appeared only at checkout. So additional clarity would be helpful. My first visit found the office locked without explanation, and I suspect the agent was at lunch at 12:30. A note would have been helpful. On next visit all went well and the system was explained. The key was in the unit, so I could have started moving immediately on registering. Unfortunately the nearest access is locked for repairs. The majority of the dollys are secured there, so there will be a problem if the 2 remaining are in use. The facility is new, clean, and well air conditioned, so I am comfortable that my stored items will do well. Access from the frontage road and adjacent street is easy. I think this is a great choice. ... Read more
    Robert S. - 25 January 2026
    The storage was great. It started out low, but it got higher and higher. It was climate control which kept our stuff nice but it didn’t seem worth it to keep going when we were closer to $100 at the start and two years later we were at almost $200. The people were nice. They were helpful. I didn’t have any problem with the facility or the people. I thought they were great and the facility was clean, but for what I needed I could not keep paying almost $200 a month for a storage unit. ... Read more
    April H. - 12 January 2026
    ? 5-Star Review ? Huge shoutout to Jomarie and Kristen at Extra Space Storage! These two ladies are incredible. They were fast, knowledgeable, and super kind the entire time. Any question I had, they answered without hesitation, and they made the whole experience smooth and simple. Their professionalism and great attitudes really stood out. It’s rare to find customer service this good anymore. Jomarie and Kristen deserve all the praise — thank you for making everything so easy! ... Read more
    Todd L. - 14 November 2025
    ? 5-Star Review ? Jomarie and Kristen at Extra Space Storage are absolutely amazing! From the moment I walked in, they were welcoming, patient, and so helpful. They both went above and beyond to make sure I understood everything and got exactly what I needed. Their customer service is outstanding — super friendly, professional, and always willing to take the extra step. You can tell they truly care about their customers. If you need storage, definitely go see Jomarie and Kristen. They make the whole process easy and stress-free. Highly recommend! ... Read more
    Amanda L. - 14 November 2025
    The facilities and employees were fantastic, always clean and cool inside with any issues brought to employees immediately taken care of and always polite and friendly. If youre looking for short term storage, I highly reccomend them. However, we were there for two years. Over that time frame our monthly cost ballooned from $58 a month to $240 a month, leading to us getting a house so we could get out of the storage. If you are looking for long term storage, I highly reccomend finding a different storage facility that won't constantly increase your storage rates. ... Read more
    Berkley H. - 30 October 2025
    ?????????? I had such a great experience at this storage facility! Jo Marie was absolutely wonderful to work with—so kind, helpful, and patient. She went above and beyond to make the whole process simple and stress-free. It’s not often you come across customer service like this, and I’m so thankful for her help. Highly recommend this place if you need storage! ... Read more
    Trinity G. - 29 September 2025
    The facility and the people that work at this location are nice. I do question the integrity of their business model though. They raise your rent multiple times a year which doesn’t seem right to me. I started around $120 a month I believe, and by the time I moved out recently they were wanting me to pay $265 a month. ... Read more
    Ian S. - 4 August 2025
    I've been a customer for over 2 years now. Storage facility has been great for us. My issue, and why I didn't give them 5 stars, is that rental costs keep going up about every 6 months. They should be helping out their long term renters so we don't leave; not continuing to increase their prices. ... Read more
    Wendy S. - 1 August 2025
    Kristin the Office Manager at the NB, TX location was fantastic and provided me with great customer service. I’m recovering from traumatic brain injury and she and upper management were kind and helpful in accommodating my specific needs. Thank you kindly! ... Read more
    Charlene D. - 2 July 2025
    Extra Space Storage has been an excellent choice for the storage needs of our business. Whenever we need to have deliveries sent to the unit they are very diligent to direct the delivery driver to the unit and issue them the key to make the delivery and log the visit. The unit is always kept secure and nothing has ever gone missing as a result of this process. The establishment is always monitored and kept clean. I can easily recommend Extra Space Storage to anyone. ... Read more
    Bill K. - 3 June 2025
    First, let me say that Denise deserves 5+ stars for her service, but this company lacks integrity and transparency. After facing some hardships and not knowing where I was going to live next, I entrusted this facility with my keepsakes and what was left of my valuables. I rented the biggest unit they had. I was housing and employment challenged at the time waiting for Our Creator to answer my prayers. I sold and donated items to get by, pay the rent, and pay it forward. After three months I continued to struggle and then I find out that they intend to increase the rate during a late payment interaction in person. Knowing that I was on a budget, I condensed my double unit into a single by donating more stuff to keep the rent affordable. Still I had no place to receive mail, which I figured was a nonissue until now. Another three months have passed and they attempted to charge me 80% more without notice. I have relocated 2600mi away and have nothing in there but my childhood memories, an antique china hutch, and stuff I couldn’t get rid of prior to my abrupt calling to a new location. What’s a gal to do? The company surely doesn’t care, but thanks to Denise I know how to play the game so to speak. I have no choice but to continue paying until I can make it back, but to whomever is reading this I encourage you to choose a local brand or any other company but this one. May love and light be with you as you take your business elsewhere. ... Read more
    Jamie S. - 6 May 2025
    Amazing storage facility with even an even more amazing staff! If you have storage needs in the New Braunfels area look no further! With Security, safety, plenty of spacious units and a staff that truly cares about your storage needs, I highly recommend Westpointe New Braunfels Self Storage! ... Read more
    Frankie S. - 27 March 2025
    I rented a unit 3 months ago and when I rented said unit the price given to me, NON promotional, was 47$ for a 5x5. I have used storage facilities before so I knew to ask if they could change the price for no reason and told the woman about how my previous unit stated that my unit would be 58$ and after 2 months change it to 115$. The woman at the front desk adamantly said that they can change it but it will go up by, "maybe a few dollars". Well, I received a notice a few days ago stating that my 5x5 "promotional" price was over and that the unit would now be 105$ a month. I went and read my rental agreement and it does not have anything about a promotion in it. If you are on a budget and do not want your bill to double simply because the company wants to get more money, do NOT rent here. ... Read more
    Jessie B. - 12 March 2025
    This company raised my rate by more than double after 3 months. I moved my stuff, swept the unit clean, informed the on site manager in person i wished to close my account. They still tried to run my card for another months rent at nearly $150. Predatory. ... Read more
    Byron M. - 26 February 2025
    I hope you like ridiculous rate increases. My units rate increased from $84 for a 10x10 to $164. When I called and asked why I was told that is a standard rate increase. After reading other reviews I see that it’s not “standard” and that they’ll just do it whenever they feel like it. The staff here are very friendly and helpful though. They’re the only reason they get 2 stars. I spoke to Denise who was helpful and refunded me my $164 after I moved out in one day to stay within the refund period.. Glad I caught it quick otherwise I’d have been stuck with that absurd upcharge. ... Read more
    Ben P. - 11 February 2025
    I called re: options for billing/vacate date changes today, & Denise (manager) assisted me; in addition to being knowledgeable, she was personable, which is the exception more than the rule, nowadays ?? The prior manager (Melissa) was similarly exceptional. Extra Space either got lucky, or maintains hiring standards. Either way, Denise & other brick & mortar employees who ADD VALUE through customer service deserve plenty of increases & bonuses. Otherwise all you've got is Extra Empty Space! Rock on, Denise ?? ... Read more
    SistahSunshine - 6 February 2025

    About this facility

    This Extra Space Storage facility at 2517 IH-35 South in New Braunfels offers a range of unit sizes, including small, medium, and large, to accommodate storage needs for individuals, families, and businesses. With climate-controlled units, this facility is well-equipped to protect sensitive items from Texas' intense heat and humidity, ensuring your belongings stay in excellent condition year-round.

    Convenience is a priority here, with features like elevators for easy access to multi-level storage spaces and drive-up access for effortless loading and unloading directly from your vehicle. Storage seekers will appreciate the indoor access options and ample parking, which includes spaces for vehicle or RV storage. Security is top-notch with security cameras, gated access, and a dedicated onsite manager to provide peace of mind.

    For added ease, this facility offers contactless renting, online payment options, and even retail moving supplies on-site. It’s an excellent choice for residents or businesses in the New Braunfels area seeking secure, convenient, and well-maintained storage solutions.

    Price comparison

    See how this facility's unit prices compare to others in New Braunfels, broken down by size.

    Small $109/mo
    Location minimum Location maximum
    $24/mo $196/mo
    Medium $241/mo
    Location minimum Location maximum
    $50/mo $321/mo
    Large $353/mo
    Location minimum Location maximum
    $5/mo $900/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    44

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    26

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 44, Bike Score®: 26

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • 7-Eleven

      Services 0.03 miles

    • 7-Eleven

      Grocery Stores 0.05 miles

    • Circle K

      Services 0.1 miles

    • Circle K

      Grocery Stores 0.12 miles

    • Dental Noveau

      Services 0.34 miles

    • JAWS Skatepark

      Recreation & Entertainment 0.37 miles

    • Mockingbird Heights Pool

      Recreation & Entertainment 0.38 miles

    • Comal County Jail

      Services 0.4 miles

    • TW's Auto Repair

      Services 0.43 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 2517 IH-35 South is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat: 9 a.m. - 5:30 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Extra Space Storage - 2517 IH-35 South, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 2517 IH-35 South for specific restrictions and recommendations.

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