Extra Space Storage - 10535 Mason Road, Richmond, TX 77406

4.9/5 - 612 Reviews
Location:
10535 Mason Road, Richmond, TX 77406
Office hours:
24/7 ACCESS
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 5:30 p.m.
24/7 ACCESS

Extra Space Storage - 10535 Mason Road, Richmond, TX 77406

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • 24 hour access

    Access your unit any time, day or night, when available

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $79/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $77/mo
    7x10 Self Storage 70 Sq. Ft.
    Climate-Controlled Elevator
    $101/mo
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled
    $118/mo
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator
    $104/mo
    5x12 Self Storage 60 Sq. Ft.
    Climate-Controlled Elevator
    $91/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $79/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $77/mo
    5x7 Self Storage 35 Sq. Ft.
    Climate-Controlled
    $55/mo
    5x7 Self Storage 35 Sq. Ft.
    Climate-Controlled Elevator
    $53/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator
    $38/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled
    $30 - $39/mo
    15x10 Self Storage 150 Sq. Ft.
    Climate-Controlled
    $247/mo
    15x10 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator
    $147/mo
    10x18 Self Storage 180 Sq. Ft.
    Climate-Controlled
    $256/mo
    10x17 Self Storage 170 Sq. Ft.
    Climate-Controlled Elevator
    $165/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled
    $247/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator
    $147/mo
    10x13 Self Storage 130 Sq. Ft.
    Climate-Controlled Elevator
    $128/mo
    10x12 Self Storage 120 Sq. Ft.
    Climate-Controlled Elevator
    $119/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled
    $162/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator
    $104/mo
    30x10 Self Storage 300 Sq. Ft.
    Climate-Controlled Elevator
    $363/mo
    20x30 Self Storage 600 Sq. Ft.
    Climate-Controlled
    $608/mo
    20x20 Self Storage 400 Sq. Ft.
    Climate-Controlled Elevator
    $478/mo
    20x15 Self Storage 300 Sq. Ft.
    Climate-Controlled Elevator
    $363/mo
    20x10 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $351/mo
    20x10 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator
    $281/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled
    $394/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled Elevator
    $363/mo
    10x25 Self Storage 250 Sq. Ft.
    Climate-Controlled
    $387/mo
    10x25 Self Storage 250 Sq. Ft.
    Climate-Controlled Elevator
    $340/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator
    $281/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $217 - $351/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • 24 hour access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Elevators
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.9/5
    Average rating
    612
    Number of reviews

    Read some helpful reviews of Extra Space Storage, shared by real renters with genuine experiences and honest opinions.

    We had a great experience getting our storage unit thanks to Julissa! She made the entire process simple, stress-free, and easy to understand. From the moment we walked in, she was incredibly friendly, professional, and welcoming. One thing that really stood out was how warm and personable she was. While we were signing up, her daughter and her sweet dog, Little Lady, stopped by, which made the experience feel even more welcoming and enjoyable. It was nice to see such a friendly atmosphere. If you’re looking for excellent customer service and someone who genuinely cares about helping customers, I highly recommend asking for Julissa. Thank you for making the process so easy for us! ????? ... Read more
    kevin g. - 16 June 2026
    I recently visited Extra Space Storage and was very impressed with how clean and well-maintained the facility was. The property was spotless, organized, and felt very secure. I also had an issue with my account when I came in, and Alicia was incredibly helpful. She was knowledgeable, professional, and able to resolve my problem quickly and efficiently. She took the time to explain everything clearly and made the entire process stress-free. Alicia is a tremendous asset to Extra Space Storage. Excellent customer service like hers is hard to find these days. Thank you, Alicia, for your outstanding help! I highly recommend this location to anyone looking for a clean storage facility with exceptional customer service. ... Read more
    BeTheEssence T. - 5 June 2026
    It was my first storage experience and for the first year it was good. My rent was stable. Then my rent went up and I had to move to another same-sized unit to get a better price. Unfortunately, that rent also doubled after about 2 months. I guess that's how the storage business works.I couldn't handle that so I had to move out. The units are very clean and I always felt secure. ... Read more
    Polly O. - 2 June 2026
    Alicia and her team are amazing very professional and polite. Very helpful. I’ve worked in the moving industry for 15 years and they have the cleanest bathroom for a storage unit facility I’ve ever seen. ... Read more
    Willie T. - 13 April 2026
    Our family is going through an extremely rough time, but I will say, setting up a unit here was a breeze and one less thing to worry about during this time. My husband and I rented a unit last week and my mother and father decided to rent one here as well. I ran into a small issue on the app and called the store and had the absolute pleasure of connecting with Alicia. Alicia is so knowledgeable of her work and really took the time to help me fix the issue. She even realized that my parents were seniors and was able to offer them a discount. Alicia has no idea the impact she made on our family with such a simple gesture during all of this. She was so nice and understanding!! I highly recommend setting up your unit with ExtraSpace Storage, but I recommend even more that you visit the one on 10535 Mason Road in Richmond and ask for Alicia!! You won’t be disappointed!! ... Read more
    Tiffany M. - 23 February 2026
    I have been with this particular Extra Space storage for several years. Every time I have had an interaction with a staff member they have always been pleasant. They have been helpful in times when I needed a new storage unit or something a little more reasonable. This is seriously the reason I have stayed with this particular location. While they do have a 24 hr access plan I find that their normal hours are still appropriate for my needs. The facility is always clean as are the restroom facilities. ... Read more
    DeAnn L. - 14 February 2026
    I had a great experience thanks to Alicia. From the moment I spoke with her, she was kind, patient, and genuinely friendly. My rent was increased to an unreasonable level due to a corporate change, and she didn’t dismiss it or brush it off — she listened, explained things clearly, and worked hard to help me. She ultimately got me a solid rate reduction, and I really appreciated her professionalism and positive attitude. Alicia is a huge asset to this facility, genuinely wonderful to converse with, super friendly, welcoming, and helpful. ... Read more
    Benjamin A. - 2 February 2026
    I had a great experience with Extra Space Storage. The property was well maintained, clean, safe, and secure. The pricing was fair and competitive. The staff was very attentive and helpful with any needs I had, which made the process even easier. My only suggestion would be to add more carts to help move belongings. Overall, a very positive experience and I would definitely recommend this location. ... Read more
    Tonya S. - 29 January 2026
    Theo O. - 29 October 2025
    I’ve been with Extra Space on Mason for about 6 or 7 years now and I’m in the process of moving out, Alicia helped me throughout the entire process and was the nicest person I’ve had the joy of talking with! She went above and beyond making sure the process was as smooth for me as it could be, even if it made it more difficult for her! She’s really great and made my day so much better!! ... Read more
    Crista S. - 17 October 2025
    I had a wonderful experience with Alicia at Extra Space Storage in Richmond, Texas. I have two units there, and Alicia took the time to explore all possible options to help me save money. Due to her efforts she discovered that I qualify for the senior discount. She managed to save me a bit of money, however, what stood out was her kindness, friendliness, and professionalism. Her dedication truly meant more to me than the financial savings, and I believe she deserves to be recognized for her outstanding service. ... Read more
    Ron M. - 4 October 2025
    shad s. - 16 September 2025
    This location is awesome. Alta went above and beyond to accommodate my needs and make sure everything was set up properly for my business storage! Would highly recommend to anyone looking for storage in this area! ... Read more
    Jenna A. - 1 August 2025
    Shelby was very courteous and profesional in the assitance she provided. Through her due diligence she was able to locate a unit that met my needs. She was very helpful during the entire process. I have been using this location for a few years and the entire staff has been very helpful. ... Read more
    Javier V. - 20 July 2025
    Extra Space Storage served me well during my time there. Every team member I encountered provided excellent guest service, and I always felt welcomed and taken care of. The facility is very well maintained—clean, secure, and organized—which gave me peace of mind when storing my belongings. I highly recommend this location in Richmond, TX for anyone looking for a reliable and friendly storage solution! ... Read more
    Ty H. - 1 July 2025
    This is the best location ever. The staff here is absolutely amazing. Taking time to find out customers needs and present suggestions as to what options are available. They will help you answer any questions and they are very personable and polite. I love the people that work here. ... Read more
    Ngu T. - 6 June 2025
    The process from the get go was a breeze. I decided to look online for a last minute storage need and saw a great deal on a large size that was running a promotion. I booked it and within a couple of hours I was placing stuff into the unit. Communication via email was so easy and self explanatory. The process of getting inside the unit and getting to choose what unit I wanted was also a plus. They have carts for easy hauling and music is played within the facility. Makes it feel less lonesome in there after hours. Went to the front desk for a couple of questions and the ladies were also very friendly and helpful. This is my 2nd time using this location. Will continue coming here for any future needs! ... Read more
    M M. - 3 May 2025
    The employee that helped me was very helpful and helped me lease a unit same-day due to an issue I had at another storage nearby. Showed me all options and helped me find the best rate for the size. The facility is very clean, and the A/C is great for the Texas heat. Thank you to the employee who helped me, you were very knowledgeable and seemed happy to help me! ... Read more
    Megan M. - 14 April 2025
    Keeton B. - 10 March 2025
    I love Theresa. She is amazing. I love the costumer service. I felt so well taken care of, it's great to find people who do their job so well. The facilities are clean, it smells good, everything is excellent ... Read more
    Jennifer V. - 29 January 2025
    Alta has been absolutely amazing at helping with my moving process. From day one with giving me a tour, she has been kind and friendly and informative. I have popped in several times for packing supplies and Alta and her associate even helped me load my truck with boxes! She has followed up with me to confirm my reservation and so kindly accommodated communication through text message as my work schedule can make managing phone calls a nightmare. It's been such a delightful experience thus far! Alta has gone above and beyond and most impressively she remembered my name every single time! No hesitation! Love it! ... Read more
    Dawn M. - 11 January 2025
    Needed a storage soon and booked it online. Once I discovered it wouldn't be enough space, we talked to staff and manager about upgrading. They made the transition easy and comfortable. Overall, the facility was nice, clean, and just what I needed on short notice. Thank you for the great experience! ... Read more
    Sarah C. - 8 December 2024
    Great customer service. Teresa was very helpful going thru the lease and with answering all of our questions. Temperature is comfortable inside the units and the 10x10 was spacious for the stuff we needed to store. This location looks newer and the insides are nice and clean. ... Read more
    Austin S. - 7 December 2024

    About this facility

    Located at 10535 Mason Road in Richmond, TX, this Extra Space Storage facility offers a range of unit sizes, including small, medium, and large, to accommodate various storage needs. With climate-controlled units available, this facility ensures protection for sensitive items from the fluctuating Texas heat and humidity. The facility also features multi-level storage with elevators, providing convenient access to upper-level units.

    This facility is designed with customer convenience and security in mind. Features include 24-hour access, indoor units for added protection, and security cameras that provide an extra layer of safety. The onsite manager is available to assist with any questions, ensuring a smooth storage experience. For those looking to store a vehicle, there is parking available.

    With options like contactless renting, online payment, and a retail space for moving supplies, this Extra Space Storage facility is ideal for individuals and families in Richmond seeking secure, climate-protected, and accessible storage solutions.

    Price comparison

    See how this facility's unit prices compare to others in Richmond, broken down by size.

    Small $75/mo
    Location minimum Location maximum
    $12/mo $150/mo
    Medium $172/mo
    Location minimum Location maximum
    $70/mo $316/mo
    Large $369/mo
    Location minimum Location maximum
    $60/mo $859/mo

    Location & walkability

    This storage facility is in an area with minimal walkability and limited public transit options. A personal vehicle is recommended for most trips.

    5

    out of 100

    Walk Score

    Car-Dependent

    Almost all errands require a car

    23

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 5, Bike Score®: 23

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Pecan Grove Volunteer Fire Department

      Services 0.21 miles

    • Waterside Estates Swimming Pool

      Recreation & Entertainment 0.57 miles

    • Waterside Estates Tennis Court

      Recreation & Entertainment 0.62 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 10535 Mason Road offers 24/7 access, allowing you to visit your unit at your convenience.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Extra Space Storage - 10535 Mason Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 10535 Mason Road for specific restrictions and recommendations.

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