Public Storage - 5310 Pointe West Circle, Richmond, TX 77469

4.7/5 - 395 Reviews
Location:
5310 Pointe West Circle, Richmond, TX 77469
Office hours:
24/7 ACCESS
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.
24/7 ACCESS

Public Storage - 5310 Pointe West Circle, Richmond, TX 77469

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • 24 hour access

    Access your unit any time, day or night, when available

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $85 - $111/mo
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $115/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $54 - $65/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $219/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $196/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $144 - $185/mo
    20x20 Self Storage 400 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $434/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $446 - $475/mo
    10x25 Self Storage 250 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $369/mo
    10x20 Self Storage 200 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $304/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $284 - $309/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • 24 hour access
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.7/5
    Average rating
    395
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    Rented a large storage unit online for short-term storage. Customer service was very friendly over the phone. However, when I arrived to use the unit, the first-floor space was covered with rodent droppings throughout. I immediately notified the on-site manager, but was only met with, “We don’t have that here,” and was not offered the option to switch to another unit. When I requested to cancel the rental, the manager declined to assist and told me to contact corporate. The interaction was dismissive and unhelpful. I called customer service and received a refund of the rental fee, but not the administrative fee. My recommendation: inspect the unit in person before renting online or over the phone. ... Read more
    Alexis C. - 17 June 2026
    I lost the key to my storage unit and immediately followed all the steps they provided to get the lock replaced. I filled out a form, and they told me it would be taken care of within a specific time frame. That deadline came and went and still, nothing has been done. Even more frustrating, no one is ever on-site, and trying to reach someone by phone is nearly impossible. Calls go unanswered and there has been zero communication or follow-up. I’m paying for a unit I can’t even access, and that’s completely unacceptable. I will be reporting this to the Better Business Bureau (BBB). This level of service and lack of accountability is beyond disappointing, and I would not recommend this facility to anyone until they make serious improvements. ... Read more
    Tiffany D. - 27 August 2025
    Straight trash. I recommend not using this place unless you want your stuff to be taken from you without notice even though they “said” they made contact. And customer service is straight trash never call you back never on site. ... Read more
    Joseph F. - 26 August 2025
    nancy t. - 3 April 2025
    Let me start by saying the staff at this location, Angela and her team, are fantastic. The issue with this facility is its ownership, Public Storage. My rent was $182 in September of 2023 and the most recent increase I got was to $255. A 30% increase in less than 18 months is egregious. To add insult to injury the advertised price for my unit currently is listed as an in store pice of $174 and an online price of $110. The storage facility is well kept and the myriad of technology issues they had when Public Storage took over seems to be behind them. The only thing that makes my view a 1 star vs a 5 star is the unreasonable increases in rent. Why do they seemingly want me to vacate my space and increase their vacancy rate and ultimately then rent to someone else for a much lower rate?! ... Read more
    Joel M. - 13 February 2025
    I recently rented a storage at this location, Paul was so helpful! He was very patient with all my chaos involved with my movers. I definitely selected the right place, because he helped me find the perfect size space for my situation. ... Read more
    nocstudent - 12 February 2025
    Alyssa H. - 7 February 2025
    I had the pleasure of scheduling a visit with Angela. She was able to show me a couple of storage units that I was interested in. She answered all the questions I had in detail. Even after I rented a spot, I came back in with additional questions which she was able to answer. The storage unit is clean and I love the fact that you use a code to get in and out. I would definitely recommend. ... Read more
    Diana R. - 11 December 2024

    About this facility

    Located at 5310 Pointe West Circle in Richmond, TX, this Public Storage facility offers a wide range of unit sizes including small, medium, and large to meet various storage needs. Its climate-controlled units are ideal for protecting your belongings from the hot and humid weather typical of Texas. Whether you're storing temperature-sensitive items like electronics, furniture, or documents, these units ensure your peace of mind.

    This facility features drive-up access, indoor units, and elevators, making it easy to load and unload items regardless of the storage level. The property is equipped with security cameras and an onsite manager, ensuring added security, while gated entry offers controlled access. For maximum convenience, enjoy 24-hour access and the option for contactless renting. The presence of parking on-site also means you can store your car or other vehicles with ease.

    With the ability to pay online, purchase moving supplies on-site, and handle storage needs with flexibility, this Public Storage facility is a reliable choice for anyone looking for secure and convenient storage solutions in Richmond.

    Price comparison

    See how this facility's unit prices compare to others in Richmond, broken down by size.

    Small $85/mo
    Location minimum Location maximum
    $12/mo $150/mo
    Medium $186/mo
    Location minimum Location maximum
    $70/mo $316/mo
    Large $367/mo
    Location minimum Location maximum
    $60/mo $859/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    38

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    37

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 38, Bike Score®: 37

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Home2 Suites

      Services 0.07 miles

    • Döner and Gyros

      Food & Drinks 0.11 miles

    • Freddy's

      Food & Drinks 0.12 miles

    • Richmond, TX Supercharger

      Services 0.14 miles

    • Rudy's Country Store & Bar-B-Q

      Food & Drinks 0.16 miles

    • Memorial Hermann Sugar Land Hospital

      Services 0.26 miles

    • Sterling McCall Toyota

      Shopping 0.29 miles

    • Exxon

      Services 0.31 miles

    • Burger King

      Food & Drinks 0.32 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 5310 Pointe West Circle offers 24/7 access, allowing you to visit your unit at your convenience.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 5310 Pointe West Circle, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 5310 Pointe West Circle for specific restrictions and recommendations.

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