Extra Space Storage - 2300 Broadway Street, San Antonio, TX 78215

4.8/5 - 624 Reviews
Location:
2300 Broadway Street, San Antonio, TX 78215
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 5:30 p.m.

Extra Space Storage - 2300 Broadway Street, San Antonio, TX 78215

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    15x5 Self Storage 75 Sq. Ft.
    Climate-Controlled
    $119/mo
    10x8 Self Storage 80 Sq. Ft.
    Climate-Controlled
    $126/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $79/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $60/mo
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled
    $119/mo
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator
    $87/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $79/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $60/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator
    $43/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled
    $43/mo
    4x10 Self Storage 40 Sq. Ft.
    Climate-Controlled Elevator
    $60/mo
    20x5 Self Storage 100 Sq. Ft.
    Climate-Controlled
    $160/mo
    20x5 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator
    $127/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled
    $258/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator
    $195/mo
    10x12 Self Storage 120 Sq. Ft.
    Climate-Controlled
    $195/mo
    10x10 Self Storage 100 Sq. Ft.
    $268/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled
    $160/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator
    $127/mo
    30x10 Self Storage 300 Sq. Ft.
    Climate-Controlled
    $474/mo
    25x10 Self Storage 250 Sq. Ft.
    Climate-Controlled Elevator
    $288/mo
    20x15 Self Storage 300 Sq. Ft.
    Climate-Controlled
    $474/mo
    20x15 Self Storage 300 Sq. Ft.
    Climate-Controlled Elevator
    $288/mo
    20x10 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator
    $288/mo
    20x10 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $288/mo
    12x20 Self Storage 240 Sq. Ft.
    Climate-Controlled
    $382/mo
    10x40 Vehicle 400 Sq. Ft.
    Parking RV Storage
    $188/mo
    10x30 Vehicle 300 Sq. Ft.
    Drive-up Access Parking RV Storage
    $653/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled
    $474/mo
    10x25 Self Storage 250 Sq. Ft.
    Climate-Controlled
    $396/mo
    10x25 Self Storage 250 Sq. Ft.
    Climate-Controlled Elevator
    $288/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Drive-up Access Parking
    $442/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator
    $288/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $288/mo
    10x20 Self Storage 200 Sq. Ft.
    $210/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Elevators
    • Multi-Level Storage
    • Online Payment
    • RV Storage

    Customer reviews

    4.8/5
    Average rating
    624
    Number of reviews

    Read some helpful reviews of Extra Space Storage, shared by real renters with genuine experiences and honest opinions.

    Rat infested! Rats, Rats! Terrible, Not clean. Not well maintained. Rat droppings in 2 of my four units! And we found a dead rat in one of them. Found rat droppings and pee on my couches. Do Not rent from them. The last photo shows all the droppings that fell out of my one couch when I got it home. Terrible! Do not rent! ... Read more
    Viola G. - 23 June 2026
    Krystal Cabrera the store manager at 2300 Broadway has a great attitude. She's a people person, she's always smiling and accommodating. She showed me what they had available and the different sizes in units they offer. Her vibe is very chill , personable and approachable. She's also very informative and very professional if my friends and family needed a storage unit, I I would definitely recommend them to go to Extra Space Storage on Broadway. You can also download the app to make payments, open Gates digitally and get ovafacility information and so much more. With this Texas weather, the climate control facility is only one of my favorite amenities. Thanks Krystal! Loyal Customer for Life Alex Galvan ... Read more
    Alex G. - 9 June 2026
    Krystal is awesome!! She was so professional, helpful and friendly! Her customer services skills are on point and this was the best rental experience I have ever had. Being military, I have had to move many items and Krystal made this a wonderful experience and explained in detail all my options. I will use Extra Space Storage in the future! ... Read more
    Marisa T. - 23 March 2026
    Debbie M. - 2 March 2026
    Just signed up to rent a storage place today and Veronica was absolutely amazing. What wonderful Christmas Customer Service she offered. Now let’s make sure we don’t have a little critters and I will give it five stars once we move in. Thank you, Veronica. You’re amazing. ... Read more
    Peggy T. - 23 February 2026
    Ana Y. - 21 February 2026
    Veronica was one of the best rental counselors I've ever experienced. Seriously, she knows her business, a true professional. And she will work with you to come up with a solution. You won't be disappointed. ... Read more
    Cy O. - 27 January 2026
    Rachel O. - 23 January 2026
    Flor A. - 27 October 2025
    Krystal definitely makes this storage unit worth being at! Super helpful, professional, and even catering when someone is in need! Highly recommend coming here as long as they have people her on board! ... Read more
    Groov3y L. - 16 October 2025
    Professional and personable service (thank you, Crystal). Impeccably clean and well-kept facility. The operation and facilities at 2300 Broadway are exceptional, especially in this era of complacency and mediocrity. ... Read more
    Thad F. - 10 October 2025
    Lisa B. - 2 September 2025
    Just leased units here online and went by to check the spaces. Crystal and Veronica at the front desk were warm and professional. Crystal walked me to my units, demonstrated how to use the barrels looks for the doors, and answered all my questions. The units are co clean and well maintained. Very satisfied with our choice! ... Read more
    Sarah C. - 16 August 2025
    Very prompt and smooth transition. I needed to get in right away, and Crystal made it happen. My unit is very clean and the AC is nice and cool. Excellent customer service. I am very pleased. My only recommendation is to have more carts available for the heavier items. ... Read more
    D. R. - 31 July 2025
    Krystal was fantastic! I arrived without an appointment. Krystal was able to help me find ther perfect unit quickly. She was well informed about all aspects of the facility and the specials they were offering at the time! ... Read more
    Phil E. - 19 July 2025
    Daniel R. - 26 June 2025
    Had this storage unit for quite a while now. Crystal has been very helpful and informative. Definitely call with any questions or concerns moving in or out. She was able to prorate and saved me some over $100. Thank you again! ... Read more
    Adriana G. - 28 May 2025
    We have used Life Storage on Broadway for college summer storage for 3 years. Always clean, feels safe and secure, easy reservation process and a good price. When I’ve had questions or problems, the customer service has been timely and responsive. ... Read more
    Jill L. - 6 May 2025
    Great clean location. Veronica went above and beyond to help me. We need more employees like her. Despite the horrible day I was having, she made me laugh, handled EVERY issue I had and even called me back to make sure my issues were handled properly. Way to go! Thank you again Veronica! ... Read more
    Blanca W. - 10 April 2025
    I had an unexpected and very last minute need for a storage unit in San Antonio. I spoke to Veronica at ExtraSpace who couldn't have been more helpful in my SOS situation. I'm in Los Angeles and she was able to arrange a unit for the same day in SA and helped ease the panic / stress (!) I was feeling. She's awesome and I would suggest Veronica to help with whatever you need. Thank you V - I really appreciate you! ... Read more
    Bethan D. - 25 March 2025
    UPDATE: I am posting this because there is no access to Corporate, therefore they leave it to the store employees - I physically showed my Renter Insurance but Krista did not accept it. Yet, today over the phone when I confirmed my policy covers the storage she accepted it. I asked her where should I send my policy she said you don't have to I'll just remove it. Why was my Physical policy and not acceptable yet only my verbal confirmation is acceptable. Now she's saying I can't be in reimbursed for the first insurance payment I made when I signed up for the unit. Yes I did say I would go ahead and get it because I didn't really have a choice. I didn't realize that anybody in Texas with renters insurance is covered when they have a storage unit BUT SHE AND YOUR COMPANY DID KNOW THAT. Therefore me showing her my policy when I signed up should have been sufficient to NOT have to pay the first month of Extra Space's insurance. Either I need a full refund for everything I payed initially and KEEP MY ACCESS INTACT until I can retrieve my belongings today (I will return the cable lock and keys) or I need the initial insurance payment credited to me immediately and I'll stay until I no longer need the space. This IS a matter of principle and honesty. The corporation Extra Space needs to retrain people in this situation that when a person in the state of Texas shows you their Texas renters insurance, do not charge them for rent when they initially sign up for a storage space. And I clarified when I signed up that I've had renters insurance for years. She tried to make things blurry by saying yeah but does your insurance cover the amount we cover? Again you all already know that yes it does; in fact my insurance covers a little over $2,000 and you all require $2,000. In the state of Texas it covers just over $2,000. I don't know if this spelling is correct but Krista was my contact, and set up my account. She's very tolerant, patient and great at her job in that she repeated herself when I asked and even when she probably noticed I lost track. It is a a lot of information. I almost regret the day I won't need the extra space. The stars are because of my experience getting set up. Minus a star is because of other patrons. Unfortunately, (and I won't miss this) I've already had 2 concerning encounters with 2 other patrons being aggressive & suspicious from their vehicles. Luckily, the first time there was a witness (another customer) who even called our to me that she saw him being aggressive. She called him out too. The second was when a man sat in a car the whole time I - at the entrance - moved my belongings in, it was clear he wasn't waiting for anyone. When I'm done I leave, I have never hung out at a storage property when I'm not working on my contents. He started his car when I started mine. I went the opposite way even though it was the longer way. I've never experienced anything concerning at any other storage facility since the first time I used a storage facility in Houston, then in San Antonio. ... Read more
    Donna G. - 10 March 2025
    I had a great experience today as staff was very friendly, informed and helpful. Kimberley was so helpful and inviting. I went into the office in a horrible and annoyed mood bc I just didn’t want to run this errand but my interaction with Kimberly turned my mood around and I left with a smile. The unit looked spacious and the building appeared clean and secure. The rate for new customers is pretty good and reasonable. Great experience overall. ... Read more
    Gabriela A. - 15 February 2025
    Krystal and team are awesome! This is the first storage unit I’ve ever had and from the moment I walked in and met her she made me feel right at home. The spaces are really nice, clean, safe. Love the carts they have available for use. Prices are fair. Can’t ask for anything else! ... Read more
    Dylan F. - 27 November 2024

    About this facility

    This Extra Space Storage facility, located at 2300 Broadway Street in San Antonio, TX, provides a range of small, medium, and large storage units to accommodate a variety of needs. Offering climate-controlled units, this facility is ideal for storing sensitive items that may be affected by the intense Texas heat and humidity. The property also features indoor access and elevators, making it convenient for individuals utilizing multi-level storage options.

    For those with vehicles, this facility provides parking and RV storage, ensuring a secure location for your car, trailer, or RV. Accessibility is streamlined with drive-up access and a gated entry for added security. The presence of an onsite manager and security cameras ensures peace of mind for customers, while the option for contactless renting and online payment adds flexibility and convenience.

    With a central location in San Antonio, this facility is perfect for those in need of a secure and accessible storage solution, whether you’re transitioning homes or simply decluttering your space.

    Price comparison

    See how this facility's unit prices compare to others in San Antonio, broken down by size.

    Small $80/mo
    Location minimum Location maximum
    $10/mo $337/mo
    Medium $186/mo
    Location minimum Location maximum
    $30/mo $650/mo
    Large $357/mo
    Location minimum Location maximum
    $31/mo $1205/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    79

    out of 100

    Walk Score

    Very Walkable

    Most errands can be accomplished on foot

    43

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    83

    out of 100

    Bike Score

    Very Bikeable

    Bike routes support regular local travel

    Walk Score®: 79, Transit Score®: 43, Bike Score®: 83

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Clark Hill Strasburger

      Services 0.05 miles

    • Carmelita's

      Food & Drinks 0.06 miles

    • J G Liquor 2

      Shopping 0.07 miles

    • E Z Wash

      Shopping 0.07 miles

    • Mila Coffee

      Shopping 0.07 miles

    • The Club House

      Food & Drinks 0.09 miles

    • Backyard on Broadway

      Food & Drinks 0.09 miles

    • The Bakery Building On Broadway

      Grocery Stores 0.09 miles

    • Body Armor Weightlifting

      Recreation & Entertainment 0.11 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 2300 Broadway Street is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat: 9 a.m. - 5:30 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Extra Space Storage - 2300 Broadway Street, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 2300 Broadway Street for specific restrictions and recommendations.

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