Extra Space Storage - 23860 US-281 North, San Antonio, TX 78258

4.8/5 - 364 Reviews
Location:
23860 US-281 North, San Antonio, TX 78258
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 5:30 p.m.

Extra Space Storage - 23860 US-281 North, San Antonio, TX 78258

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

Unit size details are currently not available for this property. Please contact the property operator for details about available units.

Amenities & features

  • Climate-Controlled
  • Indoor
  • Drive-Up Access
  • Retail Available
  • Onsite Manager
  • Truck Rentals
  • Contactless Renting
  • Security Camera
  • Gate
  • Credit Cards Accepted
  • Online Payment

Customer reviews

4.8/5
Average rating
364
Number of reviews

Read some helpful reviews of Extra Space Storage, 23860 US-281 North, San Antonio, TX 78258, shared by real renters with genuine experiences and honest opinions.

I've had multiple units at this storage facility for more than 20 years. The facility has been owned and run by three different companies during that time. The facility is currently very clean inside and out whenever I visit, the exterior is freshly painted and looks great, and most importantly the security seems strong enough so that I have confidence my stuff is safe. I attribute some of this to Extra Space, but most of it to the on site Manager, Nikki. She stays on top of most everything and keeps it really ship-shape! At the same time she is friendly and makes time to know her customers. Whenever we have had an issue, Nikki has been quick to assist. During the 20+ years we've been customers, she is by far the best manager we have had. I recommend the Extra Space Storage located at 23860 US281 North to anyone in the area that needs a storage facility. ... Read more
Rick - 6 June 2026
Solid deals and variety of units. Nicki will take great care of ya. Shout out to Nicki for the quick save today! I was able go up two sizes on the fly and the price change wasn’t shocking. Great spaces, super clean and easy digital access that is secure. Noice. ... Read more
James B. - 7 March 2026
Nicki was very helpful with the whole process. I was searching for a storage unit and needed something quick with ease of access at a good price. This place checked all the boxes and I will recommend it in the future ... Read more
Alex R. - 7 February 2026
I want to recognize your Extra Space Storage supervisor, Niki, for delivering the kind of service that truly sets a business apart. Her professional ism is clear. She carries herself with confidence, knowledge, and a genuine commitment to helping customers. What impressed me most was her kindness and patience. She took the time to understand and answer a my questions thoroughly. In a world where customer service often feels rushed or impersonal , Niki stands out. Most importantly she brings a level of care that makes a real difference. Extra Space Storage is lucky to have her, and customers like me appreciate her more than she knows. If you’re looking for a place where you’ll be treated right, ask for Niki. She’s the reason , I’ll continue to recommend Extra Space Storage at this location. ... Read more
WILLIAM T. - 17 January 2026
The extra space Storage here in us 281 by Sams Club facility are awesome. The manager here is always courteous and ensures that all the units are secure, including her team’s. On one occasion, I accidentally left my storage unit unlocked, and they immediately called to inform me. The best part was that they even placed a temporary lock on it until I could get there. Recently, I lost a hubcap from my truck. I went to the storage office, and the clerk took my name and number, then made sure to ask the other clerks and the manager about it. The manager called me the very next day to let me know she had found it. When I went to pick it up, she went above and beyond to retrieve it and made sure it was safely returned. A special thank you to her and her entire team for always looking out for me and the rest of the renters. Their professionalism and care truly stand out. ... Read more
Juan g. - 3 October 2025
I have rented units here for a few years and while I could have moved to a storage business closer to my home, I stay here because of an extraordinary employee at this location, Nikki…helpful, knowledgeable, dependable and always goes the extra mile for everyone. Extra Space is very lucky to have an employee like Nikki and so are the customers! ... Read more
Donna J. - 22 September 2025
Good storage unit overall. Great customer service from manager, she was friendly attentive and well maintained on the outside and somewhat decent pricing. However there is a problem with pest and there was excrement inside my 5x10 storage unit. I addressed this over months ago and was told they only spray for pest on the outside of the unit. I ended up moving out of this unit because I did not want my stuff to be infested, let alone damaged. This issue should be addressed and it is very important. ... Read more
Roberto S. - 28 August 2025
Eddie W. - 23 August 2025
Went here for some storage that was much needed, and spoke to Amy. Amy was really nice, and was able to immediately answer all my questions. She was helpful and offered suggestions to some of my storage concerns. So glad I made the decision to go with them. Thank you Amy! ... Read more
BalBoyss - 27 May 2025
I recently spoke with Amy over the phone, and she was incredibly helpful, professional, and kind. She answered all my questions thoroughly and made the process of finding the right storage unit easy and stress-free. Her friendly attitude and knowledge really stood out, and I could tell she genuinely cares about her customers. Based on my experience, I would absolutely recommend this location to anyone looking for a reliable and well-managed storage facility. Thanks again, Amy! ... Read more
Breanna S. - 27 May 2025
As a new client, this was the easiest set up possible for a storage unit! The worker Nikki was very attentive and helped me understand how the facility operates. She helped answer all of my questions and was very accommodating! Will recommend this facility! ... Read more
Brooke R. - 19 May 2025
A+ experience working with Shae off Hwy 281 location. She's super knowledgable and was very punctual in responding to my questions. She really made my setup with a new rental a seamless experience. The online leasing setup and digital access app features also made this an overall great experience. Highly recommend Extra Space. ... Read more
Michael P. - 7 April 2025
Servpro A. - 2 April 2025
Alicia C. - 29 March 2025
I’ve been a costumer for more years than I care to remember. Never had any problems at this location. The staff have always been accommodating and a pleasure to work with. Units are easily accessible and no security concerns. Moving in or out made very simple. Would highly recommend! ... Read more
Robert F. - 8 February 2025
Extra space storage has been a life saver for us during our move. The room controlled temperature and cameras everywhere made me feel safe. Nicki is always patrolling and is super nice and helpful. Amy is very helpful as well. I couldn’t have asked for a better storage facility. ... Read more
Aly M. - 14 December 2024

About this facility

Located at 23860 US-281 North in San Antonio, this Extra Space Storage facility offers small units perfect for those needing additional space for personal or business items. With climate-controlled units, this facility is ideal for protecting temperature-sensitive items from the Texas heat and humidity. The indoor access option provides added convenience and protection from the elements during loading and unloading.

For those seeking ease of use, this facility offers drive-up access, allowing you to load directly from your vehicle, and contactless renting, making it simple to secure storage without a visit to the office. Robust security measures, including security cameras and an onsite manager, provide peace of mind for storing your belongings.

This Extra Space Storage facility also features an electronic gate for controlled access, accepts credit cards, and allows online payments for easy billing. Moving supplies are available for purchase, and truck rentals on-site simplify the moving process. It’s an excellent choice for those in the San Antonio area looking for secure, well-equipped, and accessible storage options.

Location & walkability

This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

24

out of 100

Walk Score

Car-Dependent

Almost all errands require a car

30

out of 100

Bike Score

Somewhat Bikeable

Minimal bike infrastructure

Walk Score®: 24, Bike Score®: 30

Neighborhood highlights

Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

  • Big's

    Grocery Stores 0.09 miles

  • Valero

    Services 0.09 miles

  • CVS Pharmacy

    Shopping 0.16 miles

  • CVS Pharmacy

    Services 0.17 miles

  • Spec's

    Shopping 0.48 miles

  • HomeGoods

    Shopping 0.52 miles

  • Kay Jewelers

    Shopping 0.56 miles

  • Kirkland's Home

    Shopping 0.57 miles

  • Target

    Grocery Stores 0.67 miles

Frequently Asked Questions

The right storage unit size depends on what you plan to store and how much space you need to move around your items.

5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

The facility at 23860 US-281 North is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat: 9 a.m. - 5:30 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

At Extra Space Storage - 23860 US-281 North, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

For safety reasons, most self storage facilities restrict certain items. These commonly include:

  • Hazardous, flammable, or toxic materials
  • Perishable food
  • Live plants or animals
  • Cash, firearms, or irreplaceable valuables

Always check with the facility at 23860 US-281 North for specific restrictions and recommendations.

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