Public Storage - 23015 North Highway 281, San Antonio, TX 78258

4.5/5 - 250 Reviews
Location:
23015 North Highway 281, San Antonio, TX 78258
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 23015 North Highway 281, San Antonio, TX 78258

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $54/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $44 - $52/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $27/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $235/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $184/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $142/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $107/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $333/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $258/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Roll-Up Drive-up Access Outdoor Access Parking
    $255/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $209 - $269/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Multi-Level Storage

    Customer reviews

    4.5/5
    Average rating
    250
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    Kierra D. - 6 June 2026
    This is a very clean and well run storage facility. The employees are very responsive. They reached out to me on two occasion's to let me know I had not locked my unit correctly. I was impressed that someone was walking the property regularly checking the units. When I need another storage unit I will definitely go to Public Storage first! ... Read more
    Viki M. - 22 February 2026
    Alma C. - 22 February 2026
    Do not trust your items here!! The have bait and switch pricing, they will avoid any help and the are not responsive forcing you to spend hours trying to get help from corporate. To get through to a operator you will need to call from a different number then request sales and then have them transfer you to customer service. They will redirect you to the local manger which will put you on the same endless nightmare. This place is being run by people you don't care. If they don't care about doing right business they will certainly not care about your items. As of today there have reports of theft and multiple break ins. I agree if they don[[t trap you by monthly pricing increases they will just disappear. Apparently the cameras don't seem to work or or unable to provide criminal activity documentation. BEWARE!! I thought they were nice to, it is just a mask!!! ... Read more
    The o. - 10 October 2025
    Stolen items! During a recent visit to my unit, I noticed that items had been stolen out of my unit and I'm pretty sure this was an inside job. When I notified the attendant she didn't seem to care our have any sense of urgency about looking into the matter, just casually referred me to the insurance company. ... Read more
    Brandon S. - 2 October 2025
    Morgana was fantastic! Call center rep I initially spoke with was horrible but Morgana went above and beyond, made us feel comfortable. She was very patient and took her time explaining everything, answering all our questions, showing us several units, etc ... Read more
    Gracie B. - 17 August 2025
    Made an appointment online to see the units, was called by someone to confirm apt, and then was sent 3 reminder emails for said apt. Showed up 30 minutes early for the apt and waited 45 minutes, with the door being locked and no one there despite being within business hours. They lost my business and have no customer service, so I would recommend renting a unit from a competitor as public storage seems to not want to have new clients. ... Read more
    Randal S. - 17 July 2025
    The manager Sophia is amazing to work with and is a big reason for staying at this location. I highly recommend anyone looking for storage unit to stop by the stone oak and 281 location for great customer service. ... Read more
    Juan V. - 12 March 2025
    Thomas F. - 27 February 2025
    DO NOT USE THIS STORAGE FACILITY. Several units, including ours, have been broken into since late December, and the facility staff does NOT care. We filed a police report and asked the staff to review security footage to determine when the break-in occurred. It has been 7 WEEKS, and we are STILL waiting! This facility was selected by the water mitigation company, which has also failed to respond in a timely manner. Incredible! If you value your belongings and expect basic security and customer service, STAY FAR AWAY from this place. ... Read more
    Jennifer B. - 10 February 2025
    The rental was easy; mostly completed through the website. I did have to call customer service to switch the storage size to a larger size. A couple of hours later a confirmation was sent with the storage number and lock. Clear instructions were sent too along with the gate code. The move out was even easier. Just empty the storage and they take care of the rest. Very clean place and friendly customer service. ... Read more
    Judith - 16 October 2024
    I have been renting here for about a year. Sophia has been so helpful and friendly in helping me when I need it and so quick to call me back. The space itself is very clean, easy to access, and I love that it’s climate controlled especially in this Texas heat. ... Read more
    Tricia S. - 12 September 2024

    About this facility

    Located at 23015 North Highway 281, this Public Storage facility provides a range of storage options for the San Antonio community. Offering small, medium, and large units, this facility is equipped to meet various needs, whether you're decluttering your home, storing business inventory, or in transition between moves.

    This facility includes climate-controlled units, which are ideal for San Antonio’s hot and humid conditions, helping protect sensitive items like electronics, furniture, and documents. With indoor access and drive-up access, loading and unloading your belongings is convenient and straightforward. The property also features elevators for multi-level storage, as well as first-floor access for those who prefer immediate entry. For added convenience, this Public Storage location offers contactless renting, making the move-in process easier.

    Additional features include parking and a highly visible onsite manager, ensuring both accessibility and oversight. Enhanced security measures, such as security cameras and gated access, provide peace of mind while your belongings are stored. With retail supplies available onsite, this facility is an excellent choice for both short-term and long-term storage solutions. It’s especially well-suited for residents and businesses in the growing San Antonio area.

    Price comparison

    See how this facility's unit prices compare to others in San Antonio, broken down by size.

    Small $42/mo
    Location minimum Location maximum
    $10/mo $337/mo
    Medium $167/mo
    Location minimum Location maximum
    $30/mo $650/mo
    Large $264/mo
    Location minimum Location maximum
    $31/mo $1205/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    30

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    25

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    22

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 30, Transit Score®: 25, Bike Score®: 22

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • James Avery Jewelry

      Shopping 0.19 miles

    • Spec's

      Shopping 0.2 miles

    • HomeGoods

      Shopping 0.22 miles

    • Ulta Beauty

      Shopping 0.23 miles

    • Kay Jewelers

      Shopping 0.24 miles

    • Starbucks

      Food & Drinks 0.31 miles

    • Olive Garden

      Food & Drinks 0.31 miles

    • Target

      Grocery Stores 0.33 miles

    • Wells Fargo

      Services 0.36 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 23015 North Highway 281 is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 23015 North Highway 281, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 23015 North Highway 281 for specific restrictions and recommendations.

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