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Forward Storage - 18975 Marbach Lane, San Antonio, TX 78266

4.3/5 - 41 Reviews
Location:
18975 Marbach Lane, San Antonio, TX 78266
(210) 651-6520

Forward Storage - 18975 Marbach Lane, San Antonio, TX 78266

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Onsite Manager

    On-site staff available to assist with property needs

Unit size details are currently not available for this property. Please the property operator for details about available units.

Amenities & features

  • Climate-Controlled
  • Drive-Up Access
  • Onsite Manager
  • Contactless Renting
  • Security Camera
  • Gate
  • Online Payment
  • RV Storage

Customer reviews

4.3/5
Average rating
41
Number of reviews

Read some helpful reviews of Forward Storage, 18975 Marbach Lane, San Antonio, TX 78266, shared by real renters with genuine experiences and honest opinions.

The area and space are decent, but what truly makes a difference is Mitzy, the manager in charge. She is genuinely committed to your success and makes herself available 24/7, answering messages, providing support, and helping with forklifts, pallets, and anything else she can do to support your needs. She walks the space with you, helps you find the best area for your business, and does everything she can to assist with your space and service needs. Her support and dedication make the experience much better. ... Read more
Adalberto T. - 5 July 2026
Carlos A. - 6 May 2026
The management at this facility is, unfortunately, extremely unprofessional. In recent events, the woman who oversees the property approached me and my clients without provocation and created a public scene, loudly insisting I “wasn’t welcome” there. This was particularly shocking, as I only spoke to her once prior to ask if she’d seen my dogs, which were always at the unit with me, they had been spooked and took off. Don’t worry they were found and safe with me ?? I’ve been at this unit now for over three months and I am on the property almost daily for my resale business sometimes spending long hours in the dark working on inventory. My boyfriend was with me at the time, and she approached him first, telling him he wasn’t allowed on the premises and needed to leave immediately. It’s worth noting that she was only present to refuel the generator — the temporary generator powering my row of units because the electricity has been out since the day I rented it. We were initially told it would be one month without power; it has now been far longer, with multiple occasions where the generator ran out of gas for hours. Causing me to work long hours in the dark. Yet renters in my row are still charged the same full rate as units with working electricity and security. Despite the unit being fully paid and containing several thousand dollars’ worth of inventory, she continued yelling, demanding we leave, and even threatened to call the police. My business partner handled the original paperwork in the office and did all prior communication with this lady and still yet no explanation was offered for her behavior. My clients were so uncomfortable they refused to even step out of their car. We relocated to the front of the property just to safely finish the sale. As a business owner of 14 years, I have never witnessed such unnecessary hostility toward paying tenants. Being told I cannot access my own property — the very items we are paying to store — is unacceptable. I strongly advise potential renters to exercise caution. Until management is able to demonstrate consistent professionalism, clear communication, and compliance with their obligations to provide safe, reasonable access to paid units, this facility does not meet the standard expected of a reputable business. ... Read more
Lisa D. - 11 December 2025
Chanthy N. - 11 September 2025
Mitzi Kezar consistently delivers exemplary customer service. Her commitment to supporting customers is unwavering, and she approaches every challenge with a positive attitude. Mitzi is a valuable asset to Forward Storage, and being her client was a pleasure. If you are looking for a large storage space, this is the place to go. ... Read more
Bisli V. - 18 July 2025

Location & walkability

This storage facility is in an area with minimal walkability and limited public transit options. A personal vehicle is recommended for most trips.

11

out of 100

Walk Score

Car-Dependent

Almost all errands require a car

Walk Score®: 11

Frequently Asked Questions

The right storage unit size depends on what you plan to store and how much space you need to move around your items.

5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

At Forward Storage - 18975 Marbach Lane, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

For safety reasons, most self storage facilities restrict certain items. These commonly include:

  • Hazardous, flammable, or toxic materials
  • Perishable food
  • Live plants or animals
  • Cash, firearms, or irreplaceable valuables

Always check with the facility at 18975 Marbach Lane for specific restrictions and recommendations.

Storage units for rent – StorageCafe
Contact this property now:
(210) 651-6520