Extra Space Storage - 16939 Nacogdoches Road, San Antonio, TX 78266

4.6/5 - 387 Reviews
Location:
16939 Nacogdoches Road, San Antonio, TX 78266
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 5:30 p.m.

Extra Space Storage - 16939 Nacogdoches Road, San Antonio, TX 78266

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x7 Self Storage 70 Sq. Ft.
    Climate-Controlled Elevator
    $76/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $93/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $58/mo
    7x10 Self Storage 70 Sq. Ft.
    Climate-Controlled Elevator
    $76/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $93/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $58/mo
    5x7 Self Storage 35 Sq. Ft.
    Climate-Controlled
    $75/mo
    5x7 Self Storage 35 Sq. Ft.
    Climate-Controlled Elevator
    $43/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled
    $55/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator
    $34/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled
    $143 - $331/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator
    $121/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled
    $101/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator
    $88/mo
    30x10 Self Storage 300 Sq. Ft.
    Climate-Controlled Elevator
    $316/mo
    20x15 Self Storage 300 Sq. Ft.
    Climate-Controlled Elevator
    $316/mo
    20x10 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator
    $230/mo
    10x30 Vehicle 300 Sq. Ft.
    Climate-Controlled Drive-up Access Parking RV Storage
    $418/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled
    $337/mo
    10x20 Vehicle 200 Sq. Ft.
    Climate-Controlled Car Storage Drive-up Access Parking
    $331/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $230/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator
    $230/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Truck Rentals
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Elevators
    • Multi-Level Storage
    • Online Payment
    • RV Storage

    Customer reviews

    4.6/5
    Average rating
    387
    Number of reviews

    Read some helpful reviews of Extra Space Storage, shared by real renters with genuine experiences and honest opinions.

    My husband and I had an excellent experience at this storage facility thanks to Becky. She was professional, knowledgeable, and incredibly helpful from start to finish. She made the entire process smooth and stress-free. It’s rare to find customer service this good. It is a very clean facility. Highly recommend! ... Read more
    Paulette R. - 12 February 2026
    We’ve only been here for a few months, but this has the best time of our lives. Becky is the best manager EVER and is always busy cleaning and helping customers. Idk what she’s getting paid, but it’s not enough. Therefore she is unfortunately moving to Jamaica so that she can live out the rest of her days soaking in the sun. ... Read more
    Dani M. - 24 January 2026
    Becky and Gabe had the best customer service I've ever had at any storage facility in town. I have used many different companies in my 25 years of moving. My movers spilled soda on the floor and they were quick to clean up before it became a sticky mess. ... Read more
    Toni L. - 22 October 2025
    We had been looking to store some household items for short term to help declutter with a renovation project. This place is very close to home so we went to check it out instead of just doing the online application. Super friendly people in office. Willing to show the units and physical difference on sizes. It definitely helped us make the right decision on size. We have been there several times to drop off items. We have had no issues with parking, the elevators or trolleys to move items. Very pleased with this facility. ... Read more
    Michelle A. - 19 September 2025
    Amanda G. - 27 August 2025
    Rocki T. - 27 August 2025
    Putting technology to work, easy access, multiple carts for use, also everyone I've interacted with is always responsive and helpful!! The first day onsite, I had other renters tell me that they were very happy with this facility. Two thumbs up from me. ... Read more
    Tim F. - 25 August 2025
    My unit was recently broken into and ransacked and was not notified. I only found out because I went in to go retrieve an item in my unit and found out because I was unable to open it. They alleged that they don't know when it occurred or have found video footage. Out off all 600 plus unit only 11 were broken into. Extremely upset and frustrated. The access gates have been broken for a few weeks now as well and the "climate control " not really working. ... Read more
    Ruby M. - 2 August 2025
    Sarah L. - 19 June 2025
    Jacai Reynolds was amazing! Super professional, helpful, and made the whole storage process easy and stress-free. Great customer service-- I definitely recommend working with him at Extra Space Storage! ... Read more
    Special G. - 3 May 2025
    I was in need of immediate storage due to a military deployment. The store manager(Jacai Reynolds) was very professional with superb customer service in providing me the right storage space I needed. Thank you so much for your assistance with getting me squared away Mr. Reynolds. I will definitely recommend this location and look forward to future services, as well. ... Read more
    Ray N. - 19 April 2025
    Angela G. - 14 March 2025
    Nicole K. - 4 March 2025
    Brody Marston is an incredible worker! He was extremely nice the whole time I was talking to him. I have heard about a extra space storage before with family and wanted to try it out, I wasn’t thinking about getting into extra space until I met brody and he convinced me to get here! He’s an extremely good worker and if you ever go in here and have Brody as your representative, you’ll be more than happy and feel welcome at all times!!! so nice?? ... Read more
    Nicole G. - 4 February 2025
    My experience with Jacai was outstanding! He consistently demonstrated professionalism and patience, taking the time to explain my options clearly. He guided me through the website and provided step-by-step instructions for entering the gate, the building, and my storage rooms. I'm truly grateful for his support. Thank you! ... Read more
    Charisse W. - 26 January 2025
    Pricing is the one issue. I had been renting for close to two years and dutifully paying each month. I checked the new rate recently and realized the current rate for the Unit i was renting was close to 1/4 the rate i was paying. One the positive side the team honored the new rates going forward but I had to move units. Service is great, facility is great. Dissatisfaction is simply pricing practice punishing long term customers. ... Read more
    Todd T. - 4 January 2025

    About this facility

    Located at 16939 Nacogdoches Road, this Extra Space Storage facility in San Antonio offers a variety of storage solutions with small, medium, and large unit sizes to meet diverse needs. Whether you’re downsizing, decluttering, or storing seasonal items, there’s a unit here to suit your situation.

    This facility is equipped with climate-controlled units, ideal for protecting sensitive items from the hot Texas summers and fluctuating temperatures. The indoor and multi-level storage options, accessible via elevators, make it easy to move items regardless of their size. For added convenience, drive-up access is available, letting you load or unload directly from your vehicle. The property also features parking for vehicles and RV storage, making it a great solution for residents with limited driveway space.

    Safety and ease are priorities, with security cameras, a gated entry system, and an onsite manager ensuring peace of mind. The facility also supports contactless renting and online payment for a seamless rental experience. Additionally, moving supplies are available for purchase on-site, and truck rentals simplify the moving process. This facility is an excellent choice for individuals, families, and businesses seeking flexible, secure, and climate-sensitive storage solutions in the San Antonio area.

    Price comparison

    See how this facility's unit prices compare to others in San Antonio, broken down by size.

    Small $66/mo
    Location minimum Location maximum
    $10/mo $337/mo
    Medium $113/mo
    Location minimum Location maximum
    $30/mo $650/mo
    Large $301/mo
    Location minimum Location maximum
    $31/mo $1205/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    45

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    38

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 45, Bike Score®: 38

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Macy's

      Shopping 0.18 miles

    • Rolling Oaks Mall

      Shopping 0.26 miles

    • Burger King

      Food & Drinks 0.27 miles

    • James Avery Jewelry

      Shopping 0.28 miles

    • 7-Eleven

      Grocery Stores 0.28 miles

    • Chick-fil-A

      Food & Drinks 0.29 miles

    • Security Service Federal Credit Union

      Services 0.29 miles

    • Exxon

      Services 0.3 miles

    • JCPenney

      Shopping 0.32 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 16939 Nacogdoches Road is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat: 9 a.m. - 5:30 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Extra Space Storage - 16939 Nacogdoches Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 16939 Nacogdoches Road for specific restrictions and recommendations.

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