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Public Storage - 12214 Starcrest Drive, San Antonio, TX 78216

4.7/5 - 144 Reviews
Location:
12214 Starcrest Drive, San Antonio, TX 78216
Office hours:
  • Mon-Sun: 6 a.m. - 10 p.m.

Public Storage - 12214 Starcrest Drive, San Antonio, TX 78216

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $30/mo
    5x9 Self Storage 45 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $34/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $13 - $17/mo
    10x15 Self Storage 150 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $148/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $137/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $91/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $70/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $325/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $228 - $307/mo
    10x30 Vehicle 300 Sq. Ft.
    Boat Storage Roll-Up Car Storage Drive-up Access Other Vehicle Storage Outdoor Access Parking RV Storage
    $215/mo
    10x25 Self Storage 250 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $243/mo
    10x25 Vehicle 250 Sq. Ft.
    Boat Storage Roll-Up Car Storage Drive-up Access Other Vehicle Storage Outdoor Access Parking RV Storage
    $185/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $261/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Roll-Up Drive-up Access Outdoor Access Parking
    $191/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $186 - $188/mo

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment
    • RV Storage

    Customer reviews

    4.7/5
    Average rating
    144
    Number of reviews

    Read some helpful reviews of Public Storage, 12214 Starcrest Drive, San Antonio, TX 78216, shared by real renters with genuine experiences and honest opinions.

    Love this place, it is very clean and well maintained. I definitely would suggest this location if you are looking for a storage unit. I also wanted to give a quick shout out to the lady who helped us her name was Kassie she was very helpful and I couldn't appreciate her more for her help!! thank you so much ... Read more
    Natalie G. - 4 October 2026
    Joaquín excellent customer service I'm happy because I have a new climate control area. The first one I got wasn't satisfaction to my needs. Thank you very much. That would help me very much. I wish it was a little bit closer to elevators but oh well beggars can't be choosing good day. Ron Sandate ... Read more
    ron s. - 16 July 2026
    John J. - 11 June 2026
    David was amazing, he helped us find a storage unit that was next to the elevator! He provided many options that best suited our needs and was so quick and efficient. From the walk around the storage units I can see that the space is kept clean and the A/C did feel great. ... Read more
    Renee W. - 21 May 2026
    I have a unit on starcrest and bought some auction units at other public storage locations and Kassie helped me with everything! She was amazing! Today she helped me move to a larger location she removed so much stress for me! She is am amazing person so knowledgeable about her job at public storage and goes above and beyond for the customers at public storage! I highly recommended if you need storage go to see Kassie at public storage on starcrest! ... Read more
    Tammy P. - 31 January 2026
    This review is for Monica only. She is always so helpful and courteous. I was in town briefly from out of state to handle a family crisis and had brought the wrong key to the storage room. I did not have the luxury of time to wait days for the lock to be replaced since I was leaving the next day, Monica got permission from her manager and instructions to replace the lock. Not only did she replace the lock, she used a lock that a prior customer left behind so that I did not have to buy a new lock. I so appreciate her helping me out when I was so stressed with the family situation. ... Read more
    Kathryn G. - 6 August 2025
    Kleidy P. - 30 May 2025
    Although it's in the contract the rent went up in a very short time. From 100 to 155 for a 10x10 (which was really a 10x8, it's in the contract that measurements may vary so check your unit first for measurements because I had some difficulty getting my stuff into a smaller unit than I thought. It's really warm in there for being temperature controlled. Please turn the ac down a bit, you can obviously afford it! The elevators are glitchy at times..needing to put code in a few times before it would work. Other than that, it's clean enough, bug free, and the staff, when there, are very nice. I would use them again but I would try to work out a better leasing price in the contract, if I could, for long term. ... Read more
    SLM H. - 28 March 2025
    I've been renting from the Starcrest location for over 2 years and have been nothing but satisfied! Recently I needed to rent an additional unit at this location and after researching availability online, Monica went above and beyond to help me locate and secure the perfect sized unit I was needing. She even offered to personally do a walk-through with me to see which unit would suit my needs best in regards to proximity to my other unit, distance to entry/exit and even went so far as to point out small differences in each different unit such as lighting! With a property manager like Monica, you've got a satisfied customer for life, right here!?? ... Read more
    Nick C. - 26 February 2025
    We received a notification of a rent increase and left a message for our local property manager. Within a minutes Jacob called us back and was able to answer our questions, providing use with a customer application promotion. His customer service was excellent. ... Read more
    Rebecca K. - 25 February 2025
    As my upcoming last days Approach, I am Very Pleased to recommend This location to anyone needing help storing and moving things around. I Highly recommend Monica, for she has Expert knowledge and skills in customer service, programs and procedures, and if you need a little bit of detective work done she is Definitely an Amazing Sherlock & Watson!! Monica always keeps up with updates and information so I know everyone current and new is well taken care of. Thanks Monica for your service, help, and uplifting personality, you have taken part in helping me get through some of my tough days. Blessings to you in the name of JESUS CHRIST, Amen! ... Read more
    Joshua F. - 21 February 2025
    I’ve been at this location at 12214 Starcrest for a number of years with no issues. About a month ago the exit gate was torn down and has yet to be repaired. Consequently anyone can enter the property and leave without a code. Our unit was burglarized. When I reported it to the front desk I was told, rather nonchalantly, that they’ve had a number of burglaries recently. I mentioned the missing gate and it was dismissed as a contributing factor. Public Storage is a large and reputable company. I expect a different level of service and immediate attention to matters like a missing gate. Frustrated, angry, disappointed and out approximately $10k in stolen items. ... Read more
    Raymundo R. - 26 January 2025

    About this facility

    Located at 12215 Starcrest Drive in San Antonio, TX, this Public Storage facility offers a range of unit sizes, including small, medium, and large, making it suitable for a variety of storage needs. Whether you need to store a few household items or larger furniture, this facility provides versatile options.

    To combat the often hot and humid Texas climate, this facility features climate-controlled units to help protect sensitive items like electronics, wooden furniture, and documents. Storage solutions also include indoor access and drive-up access for added convenience. The presence of elevators and first-floor access simplifies the process of moving items into multi-level storage units. For vehicle owners, parking and RV storage are available, making it an ideal solution for those needing to store recreational vehicles or extra cars. Security is a priority, with features such as security cameras and an onsite manager ensuring peace of mind.

    This facility also supports modern conveniences with online payment options and offers moving supplies at its retail area. With its combination of practical amenities and location within the bustling San Antonio area, this facility is perfectly suited for residents, business owners, or anyone in need of secure, accessible storage.

    Price comparison

    See how this facility's unit prices compare to others in San Antonio, broken down by size.

    Small $26/mo
    Location minimum Location maximum
    $6/mo $299/mo
    Medium $112/mo
    Location minimum Location maximum
    $27/mo $575/mo
    Large $229/mo
    Location minimum Location maximum
    $38/mo $1225/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    59

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    22

    out of 100

    Transit Score

    Minimal Transit

    It is possible to get on a bus

    39

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 59, Transit Score®: 22, Bike Score®: 39

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Shell

      Services 0.07 miles

    • Exxon

      Services 0.11 miles

    • Bavarian Auto Repair

      Services 0.23 miles

    • Subway

      Food & Drinks 0.26 miles

    • Jerry Comalander Stadium

      Recreation & Entertainment 0.35 miles

    • Josh Davis Natatorium

      Recreation & Entertainment 0.39 miles

    • Chevron

      Services 0.55 miles

    • San Antonio Police Department North Substation

      Services 0.69 miles

    • Field 1

      Recreation & Entertainment 0.76 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 12214 Starcrest Drive is accessible during regular access hours, typically Mon-Sun: 6 a.m. - 10 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 12214 Starcrest Drive, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 12214 Starcrest Drive for specific restrictions and recommendations.

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