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Public Storage - 12806 Vista Del Norte, San Antonio, TX 78216

4.9/5 - 1410 Reviews
Location:
12806 Vista Del Norte, San Antonio, TX 78216
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 12806 Vista Del Norte, San Antonio, TX 78216

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x7 Self Storage 70 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $84/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $71/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Roll-Up First Floor Access
    $62/mo
    10x3 Self Storage 30 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $43/mo
    7x10 Self Storage 70 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $71 - $77/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $58/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $41/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $32 - $37/mo
    10x18 Self Storage 180 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $214/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $112 - $151/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $112 - $119/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $109/mo
    10x10 Self Storage 100 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $89/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled Elevator Roll-Up First Floor Access
    $368/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $320/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $202 - $258/mo

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.9/5
    Average rating
    1410
    Number of reviews

    Read some helpful reviews of Public Storage, 12806 Vista Del Norte, San Antonio, TX 78216, shared by real renters with genuine experiences and honest opinions.

    Recently got one unit because we’re moving soon, but David was so professional and polite! He was very knowledgeable, and gave all the information on charges, and billing and my mom and I love knowing all of the information before we fully commit to a place so this was very helpful. I do recommend this storage unit, plus it’s in a good area! ... Read more
    Abby - 10 June 2026
    Adriana provided exceptional customer service. She went above and beyond helping us with our unit. She showed us the unit, walked us through the steps and was professional throughout the process. It was quick and easy, would recommend this location. ... Read more
    David J. - 3 June 2026
    On May 22nd I walked into the Public Storage at the Blanco location. John assisted me and I let him know that I needed a storage unit 10×10 with a wide roll up door large enough for 2 motorcycles with 24 hour access. John notified me that there was a unit at the Sunset location available. When writing up the contract John made a mistake and wrote it up for a swing door (the size of an average door) I corrected him and he changed it. John had me sign the contract and mentioned an admin fee but never mentioned it was non-refundable. I immediately went just 8 minutes away to look at the unit at the other location and found that it was a roll up but still the width of an average door which was not what I specifically requested. Donna at the Sunset location attempted to find me a unit with my specifications but was unsuccessful. I requested a refund because the unit would be of no use to me. Donna gave me a partial refund and stated that the admin fee could not be refunded. I stressed to her that I literally signed the contract no more then 10 minutes earlier and that the mistakes were the fault of Public Storage. I contacted customer service and spoke to Sofia then her supervisor Valerie and both told me on repeat like a broken record "we're sorry but the admin fee is non-refundable". Donna at the Sunset location notified me that she had requested by email that the District Manager Holly B. call me to resolve this issue. I not been contacted. I also attempted to contact the District Manager Holly and left a message and have not received a call. I am very disappointed in this storage company. They're thieves!!! I WOULD NOT RECOMMEND THIS STORAGE FACILITY TO ANYONE!!! ... Read more
    Arthur H. - 27 May 2026
    I just wanted to share this review and let you know that public storage is the best place you could trust with your possessions. They also have the lowest prices than any of the storage places that I have checked first and foremost I need to say that Kyle was exceptional in helping in any questions customer service hands down he is the one to speak to. Thank you Kyle Alice Juarez ... Read more
    Alice J. - 12 March 2026
    NEVER had issues with Public storage. Staff is very helpful in anything you need yet very communicable. Jacob was a great help with showing me around and explaining things in detail. Keep up the great work and yall's help is very much appreciated ?? Communication is excellent and issues resolved. Paperwork and payments are handled in line or via the app. The app is very helpful. Besides the administrative tasks you can accomplish via the app - seeing your contract, paying bill and credentials such as your code to access spaces you are authorized to enter. The app will also access spaces using your Bluetooth on your phone. This feature is a life saver for me. I constantly forget my code and don't worry about entering the code improperly. Access at all points of entry , gates, elevators ,etc. The facility is maintained very well, clean and well lit. There are access hours - just be aware and don't get your vehicle locked in behind the gates. Carts are provided and people are really good about returning them to the proper location for others to find. The units that are tempeture controlled are properly maintained. Multiple elevators and access to the building make for efficient and many people accessing their units. ... Read more
    Tomoko h. - 19 February 2026
    Robin B. - 21 September 2025
    Keri has been the sweetest person and has answered all my questions as well as helped me quickly every time I needed her. Keri definitely cares and loves what she does, and it shows! The facility is clean and my experience here has been great! Thank you Keri! ?? ... Read more
    Selena G. - 18 September 2025
    Keri was amazing! She helped us with our storage unit and was very informative, honest, and super friendly. She took the time to give us a full tour of the facility and explained everything clearly so we knew exactly what to expect. What really stood out was how personable she was ,she even took a moment to talk with us about her experiences as athlete which made the whole process feel welcoming and genuine. Excellent customer service and a great experience overall. Thank you, Keri! ... Read more
    Bienvenido T. - 15 September 2025
    Let me say…KERI is theeee ABSOLUTE BEST! She was the kindest most helpful employee I have everrr came across and made this process soooo easy! I literally can not thank her enough!!!!!! Keri Thank you for all you’ve done and all your help!!!! ... Read more
    Lucia L. - 5 September 2025
    Michael O. - 5 September 2025
    Patricia N. - 17 August 2025
    Was able to get everything with ease thanks to the wonderful employee Gabby. She was not only nice and professional but did everything she could to get me into a unit and my stuff is now safe. Thank you so much. ... Read more
    Alice S. - 31 July 2025
    Michael R. - 29 July 2025
    Lisa C. - 6 March 2025
    Our personal experience at this location is all positive. Each manager at this location has been exceptionally helpful. Our unit closure was simple, and the manager emailed a close-out receipt before we returned home........... just as she said she would. Totally pleased. ... Read more
    Tommy D. - 5 March 2025
    Paul W. - 5 March 2025
    Keri was very Quick to help me out and answer any questions i had since i reserved my First Unit Online an it bein' my first time with Public Storage. Update: Had some door issues with my unit..but Monique helped me do a quick seemless Transfer within' 1hr on Monday..this Public Storage is awesome! ?? ... Read more
    Jot N. - 12 February 2025
    My mom (Cookie) and I had a wonderful experience at this Public storage location today (Vista del Norte). Keri was beyond helpful. She went above and beyond to help us figure out what size storage unit was best for our needs. Keri was very knowledgeable about pricing and transfer options. We left feeling that all our questions had been answered. ... Read more
    Amanda M. - 6 February 2025

    About this facility

    Located conveniently at 12806 Vista Del Norte, San Antonio, TX, this Public Storage facility offers a variety of unit sizes, from small to large, to meet a wide range of storage needs. Whether you're decluttering your home or storing seasonal items, this facility is designed for flexibility and convenience.

    For those concerned about Texas' heat and humidity, the climate-controlled units provide an ideal solution to keep your belongings safe from extreme weather conditions. The facility also features indoor access for added protection, drive-up access for convenient loading and unloading, and elevators for easy navigation in its multi-level storage building. Safety is a priority with security cameras, a gated entry, and an onsite manager for peace of mind.

    Additional amenities include parking options and contactless renting for a seamless move-in experience. With online payment options and retail moving supplies available, this Public Storage facility is a great choice for residents and businesses alike in the San Antonio area.

    Price comparison

    See how this facility's unit prices compare to others in San Antonio, broken down by size.

    Small $58/mo
    Location minimum Location maximum
    $9/mo $299/mo
    Medium $127/mo
    Location minimum Location maximum
    $9/mo $575/mo
    Large $297/mo
    Location minimum Location maximum
    $38/mo $1225/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    42

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    30

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    61

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 42, Transit Score®: 30, Bike Score®: 61

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Shell

      Services 0.02 miles

    • The Market @ Vista

      Grocery Stores 0.02 miles

    • Starbucks

      Food & Drinks 0.33 miles

    • CVS Pharmacy

      Shopping 0.35 miles

    • Dutch Bros. Coffee

      Food & Drinks 0.35 miles

    • Frost Bank

      Services 0.35 miles

    • AT&T

      Shopping 0.39 miles

    • Papa Murphy's

      Food & Drinks 0.41 miles

    • Walmart Supercenter

      Grocery Stores 0.45 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 12806 Vista Del Norte is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 12806 Vista Del Norte, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 12806 Vista Del Norte for specific restrictions and recommendations.

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