Prime Storage - 420 East 620 South, American Fork, UT 84003

4.7/5 - 298 Reviews
Location:
420 East 620 South, American Fork, UT 84003
Office hours:
  • Mon-Sun: 8 a.m. - 8 p.m.
(801) 756-5388

Prime Storage - 420 East 620 South, American Fork, UT 84003

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Retail Available

    Moving and packing supplies available for purchase on-site

  • Onsite Manager

    On-site staff available to assist with property needs

Unit size details are currently not available for this property. Please the property operator for details about available units.

Amenities & features

  • Drive-Up Access
  • Retail Available
  • Onsite Manager
  • Contactless Renting
  • Gate
  • Parking
  • Credit Cards Accepted
  • Online Payment
  • RV Storage

Customer reviews

4.7/5
Average rating
298
Number of reviews

Read some helpful reviews of Prime Storage, shared by real renters with genuine experiences and honest opinions.

Michael B. - 4 July 2026
We were a bit surprised to find a large screen TV to greet us and a staff member on screen to answer questions, but Tania did a great job. However, when she sent us a link to our phone so she could “take” us on a tour of a unit over our phone in Facetime, we could not get the link to work. But she gave us a code and we went alone to check it out. When we returned to the big screen TV we got a different staff member, but Jennifer did a fine job of getting us signed up. We were surprised to have a fee and insurance added on top of the monthly charge, but went ahead. The unit has worked out well thus far. It was fairly clean and easy to get to, even though the doors are just a bit narrow to carry things through. We thought a 10 x 10 would have a full sized door instead of two small ones. ... Read more
Rory S. - 2 July 2026
We found more competitive rates elsewhere. Plus, when we needed help, there was nobody available at the front desk. The kiosk was fine, but they couldn’t help us with getting the keys we needed for the lock that were left for us. We had to come back the next day, which cost us a lost customer sale for the item we needed to get in the unit. ... Read more
Mark B. - 2 June 2026
Macie W. - 21 February 2026
I needed a unit asap, I got a call from them not even a half hour after submitting the request on the website. The woman I spoke with was super kind and helpful. Made sure to verify I had all info needed and get me set up to start using my unit today! ... Read more
Alexis L. - 12 January 2026
Great storage facility. Safe, secure. Clean. Easily accessible, right off 1-15. Staff responds quickly to questions. Good prices. We have had 1 to 2 units at various times for the past 4 years, we have been very pleased. Great Value for the price. ... Read more
Kay M. - 30 December 2025
Dakota C. - 1 October 2025
What an awesome experience. I’m trying to move here from NM and there is an inherent stress that comes with moving. From a simple phone call to parking my ATV and trailer was absolutely seamless. Thanks to Mark and young lady that helped on the phone. Great facility, a little tight but ample space. ... Read more
David R. - 3 September 2025
100% recommend! Wide variety of storage unit sizes to choose from, and the set up process was very simple. When we didn’t need the storage unit anymore, the staff was also very helpful, and the process was straightforward. ... Read more
Austin T. - 3 September 2025
Prime Storage in American Fork was there for me during one of the hardest times in my life. I’m forever grateful for their personal touch on customer service, their clean property that I always felt safe at, and the relationships made during my time there. If anyone is looking for long-term or short-term month-to-month storage units without being jerked around, Prime Storage in American Fork is the only way to go! -Nicole J. Happy Customer ... Read more
Nicole J. - 3 September 2025
Prime was convenient to access, close to my home. Clean and friendly people to help you. I appreciated the secure fence around the units. I've never rented a storage unit before, but this was a good experience. ... Read more
W t. - 27 August 2025
I highly recommend this business. JD, the manager, demonstrates exceptional care for his customers. He stayed beyond closing hours to ensure my paperwork was completed and even assisted with positioning my camper into its designated spot. ... Read more
Pat K. - 17 July 2025
Lucas D. - 4 June 2025
Parker W. - 25 April 2025
We have been storing our cargo trailer here for a few years now. We have been extremely happy with primer storage. They have always been on top of any issues, communicated very well with us. The office staff has always been very friendly every time we have been in the office. We will happily send people over to give them business. We never had any issues with gates not working, or any issues. ... Read more
Mark H. - 13 March 2025
Logan F. - 12 March 2025
Check in easy. Reserved a 5'x10' unit. I pointed out to the employee that the unit is just barely over 4' wide. They didn't seem to be concerned about false advertising. Renter beware. Raised rent after 2nd month. Now they want to charge extra for 24 hour entry (even though you just enter your code the same as when their office is open). Fine place to store if you don't mind changing policies and prices (always up). Update: Just raised rent again. Two times in less than one year! ... Read more
Debbie A. - 4 February 2025
This property has been amazing to work with!!!! I just moved from a large unit down to a smaller unit and they were very helpful and accommodating during that whole process!!! For me, it’s worth the drive from Salt Lake to know that my belongings are safe and secure!!! And a huge shout out to the GM!!!!! He has been awesome since day 1!!!! ... Read more
Michole P. - 10 January 2025
I've had no issues with Prime Storage from day 1. The staff was helpful and courteous. It's super close to the freeway and my home. The storage unit we're renting is clean and the perfect size for our needs. The security of the premises seems to be pretty good. The only downside is that gate access closes at 10pm. I'd prefer to have access to our unit 24/7 or at least until midnight. However, I understand the 10pm access restriction is in place to help increase the security of the property/units. ... Read more
Kelly M. - 8 November 2024

About this facility

Conveniently located at 420 East 620 South in American Fork, UT, this Prime Storage facility offers small units designed to meet your self-storage needs. Perfect for individuals or families in the area, the facility is ideal for storing seasonal items, small furniture, or personal belongings. Residents of American Fork, known for its blend of suburban living and outdoor recreation, will appreciate the easily accessible storage solutions.

This facility stands out with its drive-up access, making loading and unloading items directly from your vehicle a breeze. For added convenience, it features contactless renting, allowing you to reserve and rent a unit entirely online. The onsite manager and gated access enhance security, offering peace of mind for your stored items. Additionally, the facility provides parking and RV storage, making it a great option for those with vehicles or outdoor equipment to store.

With online payment options and moving supplies available for purchase, this Prime Storage facility is a practical choice for anyone in the American Fork area looking for reliable, secure, and user-friendly storage solutions.

Location & walkability

This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

31

out of 100

Walk Score

Car-Dependent

Most errands require a car

23

out of 100

Transit Score

Minimal Transit

It is possible to get on a bus

48

out of 100

Bike Score

Somewhat Bikeable

Minimal bike infrastructure

Walk Score®: 31, Transit Score®: 23, Bike Score®: 48

Neighborhood highlights

Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

  • Vivid Graphics & Tint

    Shopping 0.12 miles

  • Quality RVs

    Shopping 0.13 miles

  • Speedway

    Services 0.13 miles

  • Sushi House

    Food & Drinks 0.13 miles

  • Speedway

    Grocery Stores 0.13 miles

  • Carl's Jr.

    Food & Drinks 0.14 miles

  • Taco Bell

    Food & Drinks 0.14 miles

  • 500 E @ 597 S

    Transportation 0.16 miles

  • Proven Strength

    Recreation & Entertainment 0.2 miles

Frequently Asked Questions

The right storage unit size depends on what you plan to store and how much space you need to move around your items.

5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

The facility at 420 East 620 South is accessible during regular access hours, typically Mon-Sun: 8 a.m. - 8 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

At Prime Storage - 420 East 620 South, available security amenities may include Gate, Onsite Manager, designed to help keep your items protected.

Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

For safety reasons, most self storage facilities restrict certain items. These commonly include:

  • Hazardous, flammable, or toxic materials
  • Perishable food
  • Live plants or animals
  • Cash, firearms, or irreplaceable valuables

Always check with the facility at 420 East 620 South for specific restrictions and recommendations.

Storage units for rent – StorageCafe
Contact this property now:
(801) 756-5388