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Safe Site Storage - 826 South Main Street, Layton, UT 84041

2.8/5 - 33 Reviews
Location:
826 South Main Street, Layton, UT 84041
Office hours:
  • Mon-Fri: 9 a.m. - 5 p.m.
Visit Property Website
(801) 544-4711

Safe Site Storage - 826 South Main Street, Layton, UT 84041

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Security Camera

    Video surveillance helps monitor activity on the property

  • Gate

    Gated access helps limit entry to authorized users

Unit size details are currently not available for this property. Please the property operator for details about available units.

Amenities & features

  • Drive-Up Access
  • Security Camera
  • Gate
  • Unstaffed Location
  • Parking
  • Credit Cards Accepted
  • Online Payment
  • RV Storage

Customer reviews

2.8/5
Average rating
33
Number of reviews

Read some helpful reviews of Safe Site Storage, 826 South Main Street, Layton, UT 84041, shared by real renters with genuine experiences and honest opinions.

This post is going to be long but, I've got to post it. My husband rented a storage unit at their Clearfield location in April 2019. He was moving OUT of an apartment down the street and didn't know where he was going to move-in to. He found a new place and signed a lease for an apartment in May 2019. He kept this storage unit for 2 months as he moved from that storage unit to a new one close to where he lives. He gave a 14-day notice to vacate by email and mailed USPS. Six months later, he received a phone call from NAR, a collection agency telling him he owed money for the storage unit at Safe Site Storage in Clearfield. He asked me to talk to them for him, which I did. I explained to them how my husband had vacated the storage unit back in June 2019 and I had written documentation to prove this to them. The agency told me to get ahold of the people at Safe Site and let them know I disputed the debt and they should "call back" the collection account so NAR would stop collection. I did just that and ended up emailing with the owner. The people in the office suggested emailing because the owner was hard to catch. I emailed and the owner ignored me at first then responded by telling me he had rented this storage unit and never given notice he was leaving and they only noticed the unit was empty when they opened it to sell at auction. I pointed this out to the owner and was told, they did not have to speak with me unless I had a Power of Attorney for my husband. The owner then went on to say they would not look at what I was presenting as proof. They were right and I'm wrong as far as they were concerned. The owner also said they received a 14-day notice. (I have a copy), therefore my husband owes her rent for six additional months plus all the late fees, plus attorney fees. (All this AFTER telling me they wanted a POA). My husband signed an authorization letter, specifically for Safe Site Storage and I to communicate and negotiate and I emailed it and sent it USPS, to the owner. The owner refuses to honor it and called me a cyber-bully! It's been refused to call back the collection account when the collection agency said that's all that needs done, with a phone call. The owner refuses to acknowledge his dispute and now, had the collection agency file this matter in court. I was never called, never sent a letter in the mail to know she was doing this. The owner states there was no contact info in the file. I am the tenants payee who pays his bills and my name is all over this file. During the six months, the owner claims no knowledge the unit was empty and only figured that out when they un-over-locked the unit for non-payment. I guess this place let's people get six (6) months behind until they lock you out! The owner is difficult to work, I definitely would not recommend this storage unit facility to anyone. I looked through the reviews and can see a few other previous tenants similar things have happened to. ... Read more
Dawn H. - 1 May 2022
Lots of bad reviews for a reason. You have lots of choices for Storage in this area. I would not take this chance. Notice that a lot of the good reviews are from employees of the company or do not give an actual review. This company does not listen to customers and do not work with people. It's very dangerous closing an account with them - worse than a gym membership. See the management response below. They do not even want to listen to me - just argue. If you choose to rent here. Good luck. Here is my story. I vacated this storage 3 years ago. I cut a check (I have a copy) and wrote the letter stating I was vacating my spot. The check was lost. Despite having my phone number on the contract (which I also have a copy) I was never contacted about the lost check. They claim a letter was sent out to my old address and it was my fault for not updating my address with them that I did not receive the letter - ignoring the fact that they admit they have the letter where I vacate the site and settle the account (closing the account and therefore would not be updating my address). 3 Years later I was contacted by a collection company with outrageous fees tacked on - and Storage Management has no intention to work with me or help. I offered a deal - they refused. FLAT OUT REFUSED. You will find "New Management" but in the end the management always will say they need to protect the owners and will never let you talk to or know who the owner is. Nothing has changed. They always reference "the owner" - it's kind of mysterious. **** Since the Management replied again. I will reply to them.... You still are not understanding the problem. You are not listening and not taking a chance to fix a problem. I sent a check with my letter to close my account. You have a copy of the letter - you lost my check. This would be a good time to point out that the "previous" manager had admitted to others on this site and apologized for misplacing checks. Those responses are all gone now (I would have done that too if I were you and trying to hide things). If you got my letter that said I was closing my account and settling the bill but did not know where the check was - a simple phone call would have cleared everything up. I would have confirmed it was not cashed and paid you that day. We still would have been friends. I would still be referring people to you instead of writing this review. You wouldn't be on here insulting your customers. Instead you waited 3 years. You say you sent letters but I had moved. It's why I rented a space for a few months. You should really know that people often do this when selling a house. Know your customer base. The collection firm you use is dishonest, they give you deadlines and then proceed before the deadline they gave you. I have e-mails that show this. They do this because they know no one is going to hire a lawyer to dispute hundreds of dollars. And they are right. None of are going to pay to do that. They are great at ripping people off but that is a separate story. I am upset because I was a good customer - I paid on time. I wrote the letter to vacate. I left it cleaner than when I moved in. I referred 2 clients to you in the 3 years I thought I was on good terms and you were a well run organization. I even tried to settle things afterward. You don't listen to customers. You would rather fight. You would rather write letters and hope they get there than make one phone call. You assume you have no responsibility in a lost check. I would have been happy - happy - to work with you. But now I am telling people to stay away - I am happy to talk about my story with them. Quite arguing with me and learn from this. Seriously, you have a chance to be better. If you would have reached out and tried to make sure it didn't happen again I would have taken this down and stopped telling people not to use you. But you have not learned a thing - business as usual...and it's not good business. ... Read more
Johnathan K. - 9 July 2019
A lot of people seem to have bad experiences with this company, but I've been renting a 4x10 and now a 9x9 with them for about 6 years and never had a problem. First unit (the 4x10) could definitely have used a bit of a restoration (weather stripping was horrible, collected dust like you wouldn't believe, but I never asked for it to be fixed, so that's kinda on me), but the second unit I have is as tightly sealed as I expect from an outdoor storage unit. Life has been much easier since they instituted online payments about a year ago, they were the only check I've written for 6 or 7 years, so I'm happy about that. ... Read more
Trevor D. - 27 January 2019

About this facility

Located at 826 South Main Street, this Safe Site Storage facility in Layton, UT, offers small units ideal for those needing a compact and convenient storage solution. The facility is well-suited for residents and small business owners in the area looking for extra space. Layton's growing population and family-oriented neighborhoods make this an excellent choice for storing seasonal items, equipment, or personal belongings.

This facility features drive-up access, making it easy to load and unload your items directly from your vehicle. It also provides parking and RV storage, accommodating larger vehicles like campers and trailers for those exploring Utah’s scenic landscapes. With a security camera system in place, customers can feel confident in the safety of their stored items. Please note, this is an unstaffed location, but access is managed via a secure gate.

This Safe Site Storage facility also simplifies the rental process with online payment options and acceptance of credit cards. It’s a practical, reliable solution for those in Layton seeking accessible storage with essential features.

Location & walkability

This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

31

out of 100

Walk Score

Car-Dependent

Most errands require a car

31

out of 100

Transit Score

Some Transit

A few nearby public transportation options

42

out of 100

Bike Score

Somewhat Bikeable

Minimal bike infrastructure

Walk Score®: 31, Transit Score®: 31, Bike Score®: 42

Neighborhood highlights

Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

  • Main St @ 836 S

    Transportation 0.09 miles

  • Main St @ 780 N

    Transportation 0.1 miles

  • Main St @ 891 S

    Transportation 0.12 miles

  • Main St @ 736 S

    Transportation 0.15 miles

  • Main St @ 968 S (Layton)

    Transportation 0.18 miles

  • Lifelong Fitness

    Recreation & Entertainment 0.2 miles

  • Gold's Gym

    Recreation & Entertainment 0.39 miles

  • Barnes Park Field 2

    Recreation & Entertainment 0.45 miles

  • Barnes Park Field 1

    Recreation & Entertainment 0.48 miles

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Frequently Asked Questions

The right storage unit size depends on what you plan to store and how much space you need to move around your items.

5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

The facility at 826 South Main Street is accessible during regular access hours, typically Mon-Fri: 9 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

At Safe Site Storage - 826 South Main Street, available security amenities may include Security Camera, Gate, designed to help keep your items protected.

Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

For safety reasons, most self storage facilities restrict certain items. These commonly include:

  • Hazardous, flammable, or toxic materials
  • Perishable food
  • Live plants or animals
  • Cash, firearms, or irreplaceable valuables

Always check with the facility at 826 South Main Street for specific restrictions and recommendations.

Storage units for rent – StorageCafe
Contact this property now:
(801) 544-4711