Prime Storage - 5718 West 4700 South, West Valley City, UT 84118

4.4/5 - 219 Reviews
Location:
5718 West 4700 South, West Valley City, UT 84118
Office hours:
  • Mon-Sun: 8 a.m. - 8 p.m.
(801) 966-5105

Prime Storage - 5718 West 4700 South, West Valley City, UT 84118

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    5x10 Self Storage 50 Sq. Ft.
    $99/mo
    5x5 Self Storage 25 Sq. Ft.
    $62/mo
    14x10 Self Storage 140 Sq. Ft.
    First Floor Access
    $194/mo
    12x15 Self Storage 180 Sq. Ft.
    $197/mo
    12x10 Self Storage 120 Sq. Ft.
    First Floor Access
    $182/mo
    40x50 Self Storage 2,000 Sq. Ft.
    Drive-up Access Outdoor Access Warehouse
    $1,927/mo
    20x20 Self Storage 400 Sq. Ft.
    $401/mo
    14x40 Self Storage 560 Sq. Ft.
    $792/mo
    14x30 Self Storage 420 Sq. Ft.
    $410/mo
    14x20 Self Storage 280 Sq. Ft.
    $312/mo
    12x40 Self Storage 480 Sq. Ft.
    $446/mo
    12x35 Vehicle 420 Sq. Ft.
    Drive-up Access Outdoor Access Parking RV Storage
    $269/mo
    12x30 Self Storage 360 Sq. Ft.
    $363/mo
    12x30 Vehicle 360 Sq. Ft.
    Drive-up Access Outdoor Access Parking RV Storage
    $217/mo
    12x20 Self Storage 240 Sq. Ft.
    $273/mo
    12x20 Vehicle 240 Sq. Ft.
    Car Storage Drive-up Access Outdoor Access Parking
    $184/mo
    10x36 Self Storage 360 Sq. Ft.
    $363/mo
    10x20 Self Storage 200 Sq. Ft.
    $205/mo
    No units are currently available.

    Amenities & features

    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Enclosed
    • First Floor Access
    • Online Payment
    • RV Storage

    Customer reviews

    4.4/5
    Average rating
    219
    Number of reviews

    Read some helpful reviews of Prime Storage, shared by real renters with genuine experiences and honest opinions.

    “I received amazing customer service throughout the entire process. The representative Alyssa was friendly, professional, and very knowledgeable. She provided clear and detailed information about the rental options, answered all of my questions promptly, and made the experience easy and stress-free. I truly appreciated her patience, helpfulness, and commitment to excellent customer service.” ... Read more
    Gloria L. - 19 June 2026
    I have had prime storage as my go to place I would say almost 2 years now. Anytime I have had any problems or discrepancies Alyssa would take care of them with all she had. I had a horrible spell where I was always late due to some health problems that I'm still sorting through and Alyssa has been very helpful in making sure I keep my units. I have appreciated her and other staff with prime who has been more than kind. Oh one more kudos. I recieved a message one day that upon thier walk i Of the units they noticed I locked my unit but my latch wasn't on the safe side so anyone could of gotten in. They said if I didn't see the notice by end of day that they would do what they had to too secure my unit.. I thought that was pretty awesome that they noticed and was going to take precautions to secure it in the event I don't reply. I did reply but couldn't get thier till after they closed but assured I would be there and took responsibility. Everything worked out due to thier alertness and communication on both parts. Thank you Alyssa and Staff and prime storage. Happy customer Tonya Monard ... Read more
    Dennis &. - 1 June 2026
    This place will sell you a good deal then up your rent by 40% within a few months! Ridiculous! Such a trap. Ive had a roof leak in my unit for 8 months now but no one cares. To edit: Alissa is great and helpful, nothing to do with her. ... Read more
    Karly H. - 1 June 2026
    Prime storages staff is what makes the stars shine I wished to say thank you to the Prime Storages on site management and staff. They are always going above and beyond thru the extra mile making myself and family feel very important and my business property safe and secure I find them to exemplary to customer service. Thank you Alyssa and Tracy for all you do ... Read more
    SHINY S. - 16 May 2026
    Michael W. - 19 February 2026
    Alyssa made my experience with getting a unit for smooth and simple. She was very professional and kind. She answered all my questions and made me feel like helping me was not an inconvenience. The unit itself was clean and the property itself was nice. ... Read more
    Jackii S. - 19 February 2026
    I've been a tenant at prime storage for over 5 years now ( 5718 w 4700 so ) and I gotta say I've never felt like my possessions ( mostly tools ) have been safer!! They definitely screen the tenants and keep the rift raff out!! Which is a major problem with **other businesses** I can also genuinely say that Tracy and Jennifer have been wonderful to work with when I was out of work while maintaining a professional standard ?? Thanks 2 you both !!!???????? Mt dew?? ... Read more
    David - 3 October 2025
    Absolutely worst storage facility I've had the pleasure to deal with! Their communication is horrible! They said they emailed me and called me about a situation? That's a lie, I've looked through my emails and nothing! The day she said the assistant manager and the store manager said they called me they never did! This is why you need to mix up the crew can't have all women running a place. It never works! That's perfect my wife! ... Read more
    Darryl H. - 30 September 2025
    Alyssa was amazing to work with! Her communication was clear and professional every step of the way. She truly went above and beyond to make sure I got the right storage that fit my needs at an affordable price. I really appreciated how she made the whole process stress-free and easy. Highly recommend working with her! ... Read more
    Sammy E. - 24 September 2025
    The assistant manager Alyssa is rude and for some reason I've been restricted to my unit with no communication. Teresa however is a wonderful manager. Alyssa needs not work with the public. Definitely go somewhere else other than this storage place. Prime has better people in other places. It would be an alright place if it weren't for one person! ... Read more
    Darryl H. - 23 September 2025
    Dear Tracy, thank you for your great customer care and professional services that you provided and presented very well to me and my wife!! This is a rating that’s second to none!! Truly meant!! Have a wonderful and blessed day, Ma’am!! From Max and Annabelle. ... Read more
    Maximino P. - 27 July 2025
    Honestly this whole experience has been horrible. Within the first week I was locked out of the unit 2 times for no reason. So all my help moving was for nothing. I am 57 yrs old and now have had to move myself because I had no ability to get into the unit. I also had to drive around with my truck loaded with stuff for a full weekend. Ended up donating an antique organ because I rented a trailer to move it and had no access to the unit to put it in there. Hopefully the staff will all get on the same page and check on signed paperwork before denying access to renters. Especially on weekends and evenings. They need to make the after hours phone number easily accessible as well. Very Frustrating when you have deadlines and you cannot contact anyone. ... Read more
    Elizabeth S. - 4 June 2025
    2008 d. - 28 May 2025
    From the minute I moved in they consistently added more fees for every and any reason you can possibly imagine. They would start calling and emailing me days before my rent was even due acting like they were doing me a favor by harassing me at work. By far the worse experience I’ve ever had with a storage unit. I threw away what I couldn’t store at my house just to avoid ever having to deal with anything like that again ... Read more
    Jared D. - 13 March 2025
    Facility is very clean and has good security. Tracy at the front desk was very helpful and friendly. The unit I was looking into has been my brother's for 11 years. Everything was in good order..just dusty ... Read more
    Jeanne C. - 20 February 2025
    Katelynn R. - 15 February 2025
    karen j. - 15 January 2025
    I can't even begin to explain why you should run fast ????? so may 2023 we noticed our table is destroyed by water damage we had tilted on the wall of the storage unit covered by a blanket and was rotted out on the corner we let management know and we are still November 2024 waiting on a response to our claim. We have gone in to talk to management, and management quit, so we called in and were told we don't know how to help you. So early November, we get a call from a lady named carrie or something like your bill is late by 7 days ???????? now I'm fumed and she says (like a robot) I'm sorry someone will get back to you on the claim!!!!! after after a year, needless to say, I will be giving them my written 15-day notice and going to a location in Utah that had been known for its great customer service and management skills. ... Read more
    Amanda B. - 17 November 2024

    About this facility

    Located at 5718 West 4700 South in West Valley City, UT, this Prime Storage facility offers small, medium, and large units to accommodate a variety of storage needs. Whether you’re decluttering your home, storing seasonal items, or need a place for larger belongings, the available unit sizes make finding the right fit easy.

    This facility features convenient drive-up access, making loading and unloading straightforward. With options for indoor storage and first-floor access, customers can have peace of mind knowing their items are easy to retrieve and secure. For vehicle owners, the facility provides parking, RV storage, and enclosed storage, ideal for storing cars, RVs, or other vehicles. Enhanced security cameras throughout the property and the presence of an onsite manager help ensure added safety. Shoppers will appreciate the availability of moving supplies on-site, making packing and organizing more efficient.

    With online payment options and gate access, this Prime Storage facility is a practical choice for residents of West Valley City. Its combination of convenience, security, and flexibility makes it especially ideal for families, small business owners, and those with vehicles to store.

    Price comparison

    See how this facility's unit prices compare to others in West Valley City, broken down by size.

    Small $81/mo
    Location minimum Location maximum
    $25/mo $139/mo
    Medium $191/mo
    Location minimum Location maximum
    $70/mo $217/mo
    Large $474/mo
    Location minimum Location maximum
    $108/mo $1927/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    23

    out of 100

    Walk Score

    Car-Dependent

    Almost all errands require a car

    31

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    31

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 23, Transit Score®: 31, Bike Score®: 31

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • 7-Eleven

      Grocery Stores 0.09 miles

    • 7-Eleven

      Services 0.11 miles

    • 4700 S @ 5570 W

      Transportation 0.16 miles

    • 4700 S @ 5585 W

      Transportation 0.18 miles

    • 5600 W @ 4750 S

      Transportation 0.19 miles

    • Christensen's Point S

      Services 0.2 miles

    • 5600 W @ 4751 S

      Transportation 0.21 miles

    • 5600 W @ 4500 S

      Transportation 0.3 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    The facility at 5718 West 4700 South is accessible during regular access hours, typically Mon-Sun: 8 a.m. - 8 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Prime Storage - 5718 West 4700 South, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 5718 West 4700 South for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
    Contact this property now:
    (801) 966-5105