Public Storage - 9000 NE Bothell Way, Bothell, WA 98011

4.7/5 - 664 Reviews
Location:
9000 NE Bothell Way, Bothell, WA 98011
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 9000 NE Bothell Way, Bothell, WA 98011

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x7.5 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $171/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $131/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Swing
    $120/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $115/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Swing First Floor Access
    $82/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $73/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator Swing
    $69 - $80/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Swing First Floor Access Locker
    $62/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $366/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $339/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $243/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $434/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $391 - $522/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.7/5
    Average rating
    664
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    We are very pleased with the service we get at the Bothell location for (2) 10x20 Units. The local manager is very customer oriented and has been a big help on our temporary challenges. We have been with Public Storage since 2003. Can't say enough on how good the level of service is. ... Read more
    Jim H. - 7 March 2026
    I went in super confused and needing some assistance with my unit and grabbing a cart, and Madelyn was a super star who provided all that I needed. Super friendly and helpful staff, answered all of my questions and needs, as well as keeping the facility clean; normally you'll see people just walk past garbage, but Madelyn made it her mission to keep the premises clean. With clean facilities, low prices, and friendly staff, I'm super glad I went with Public Storage in Bothell. Thanks Madelyn, you're the bee's knees! ... Read more
    Ty V. - 2 March 2026
    The staff here is very nice and friendly. Crystal helped me through the setup process and even helped get a unit closer to the previous one to make things easier to move. Make sure to get an appointment beforehand. Madelyn was helpful with closing out the previous storage unit and it went smoothly with no unexpected charges. ... Read more
    vineetha - 1 March 2026
    Madelyn met me upfront with a smile and was super helpful in the 10 minutes I was getting help with renting out a unit. She was very articulate, polite and helped me every way she could. I just had the best experience, highly recommend.. the facilities are clean maybe not as cheap but totally worth it just because of Madelyn! ... Read more
    Dan A. - 11 December 2025
    Charles W. - 28 September 2025
    I can't say enough great things about Robin at Public Storage! I've rented a storage unit here twice now, and both times have been incredibly smooth and stress-free — all thanks to her. She's the main reason I chose to come back for my current move. Robin is super helpful, and she has made the entire process feel easy and stress-free. She’s gone out of her way to make sure everything is clear, and all of my questions and concerns have been answered. Because of her, I feel confident that my belongings are safe. On top of that, she always has a smile on her face and brings such a positive, welcoming energy every time I stop by. If you're looking for a place to store your things and want peace of mind, go see Robin — she’s the best! ... Read more
    Michelle S. - 28 May 2025
    Robin was very helpful and got us the best value and unit for us. Very smooth set up and great customer service. Only reason for a 4 star is accessing the elevators is a little difficult through the app. ... Read more
    Brendan F. - 6 May 2025
    Cannot say enough good things about this location! I’ve had a unit for over a year and it’s always been a positive experience. I recently rented a slightly bigger unit to move into and there was an issue with unit being smaller than what was advertised. Robin helped me fix the issue and get me transferred to a unit size that works for me. She went above and beyond to make it work. I would highly recommend renting from this facility! ... Read more
    Greg L. - 8 April 2025
    My experience at the Public Storage facility in Bothell was excellent. Robin's extensive knowledge and genuine care ensured I felt valued and supported. Robin's excellent support staff, like Madelyn, made me feel appreciated with their cheerful disposition and attentiveness, always greeting me by name. The facility is well-maintained, and recent security upgrades add an extra layer of safety. ... Read more
    Dave M. - 31 March 2025
    Madelyn was so helpful today! I came to drop off some items and there was no cart available as it was a busy time. She quickly helped me to get a cart to move my items in fast and efficiently. She answered all my questions and provided excellent customer service. I was so grateful for her kindness and helpfulness. It made my storing so much easier and convenient. I was quickly on to the rest of my errands for the day. Well done, Madelyn. She is a star employee! ... Read more
    Colleen W. - 30 March 2025
    Robin runs the best Public Storage store in the network. She is competent, capable, kind, caring, clean. She runs a tight ship of capable staff in a clean space. She uses her understanding to open doors. I couldn’t recommend her and her location more! ... Read more
    Piper P. - 5 March 2025
    This was my first and last experience with Public Storage (9000 NE Bothell Way Bothell, WA). I will start with the positives. The local staff are friendly and somewhat helpful. The facility is clean and well lit. It was somewhere to put my belongings during my move. Now the negatives. 1) Upon renting the unit, I was told by the staff the unit is considered “real estate”, and the rental price may vary. Five months later the price went up 35%. Real estate in the greater Seattle area is hot, but 35% is just silly. I went on their website and rented another identical unit for less than what I rented the first unit for and moved my belonging from one to the other. Five months later they did the same thing with the second unit. Just know this if you rent a space. 2) To use the Public Storage app on your phone, the location services needs to be set to “Always” for it to work, most specifically for opening the doors on the elevator without punching in the security code. They are data mining your movements with this app. 3) Public Storage is not nearly as secure as they would lead you to believe. My unit was broken into. Both locks on the roll up door were in place and you wouldn’t know someone had been inside. I found a large screwdriver and a utility knife blade on the floor in my unit, which they used to break in and cut the boxes open to see the contents. Upon reporting this to the staff at the front desk, I was told that they knew they were broken into in August and a fair number of units were entered. They used a crowbar to enter the building through the back door and with the large flat blade screwdriver, they slid the rolling doors away from the slot that the security bolt goes into. I tried it myself, not hard at all. My frustration with this – it’s not very secure and they did not notify their clients that they might want to come in and check over their personal property so they could file a police report in a timely fashion. 4) I had just paid for the next months rent, but indicated I was moving my stuff out as soon as I could. The gal at the front desk told me she had arranged to get me a refund after talking to her District Manager. I thought that was great and a good step towards repairing my damaged faith in the company. Eight weeks go by, no refund. I made 3 different calls to the front desk staff asking them, what’s up, they promised a return call, of which I have received none. 5) I’m having to waste my time writing this review, instead of saying, “They were great!”. But you, as a possible renter should know, that there is a strong possibility of experiencing low integrity with this company. ... Read more
    Bart H. - 30 December 2024

    About this facility

    Located at 9000 NE Bothell Way, this Public Storage facility provides a variety of unit sizes, including small, medium, and large, making it suitable for a range of storage needs. With climate-controlled units, this facility is an ideal choice for protecting sensitive items from Bothell's cool and damp weather. Units feature both roll-up and swing doors, with convenient first-floor access or elevator access for upper levels, ensuring easy load-in and load-out.

    This facility emphasizes convenience and security with contactless renting, security cameras, and the presence of an onsite manager. The indoor, multi-level storage options not only maximize space but also protect your belongings from the elements. A gated perimeter provides controlled access for additional peace of mind, and payment options like online payment and credit cards offer flexibility for tenants. For those in need of packing supplies, moving essentials are available for retail purchase.

    Perfect for residents and businesses in Bothell, this facility stands out for its modern amenities and customer-focused convenience, making it a reliable solution for local storage needs.

    Price comparison

    See how this facility's unit prices compare to others in Bothell, broken down by size.

    Small $103/mo
    Location minimum Location maximum
    $20/mo $202/mo
    Medium $316/mo
    Location minimum Location maximum
    $80/mo $366/mo
    Large $413/mo
    Location minimum Location maximum
    $159/mo $1093/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    31

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    32

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 31, Bike Score®: 32

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • NE Bothell Way & 91st Ave NE

      Transportation 0.19 miles

    • Yakima Fruit Market

      Grocery Stores 0.4 miles

    • NE Bothell Way & 83rd Pl NE

      Transportation 0.42 miles

    • NE Bothell Way & 96th Ave NE

      Transportation 0.43 miles

    • Midas Auto Service Experts

      Services 0.44 miles

    • Bothell Way NE & 96th Ave NE

      Transportation 0.46 miles

    • 96th Ave NE & NE Riverbend Dr

      Transportation 0.46 miles

    • Beehive Espresso

      Food & Drinks 0.51 miles

    • Suds City Car Wash

      Services 0.52 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 9000 NE Bothell Way is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 9000 NE Bothell Way, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 9000 NE Bothell Way for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
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