Public Storage - 9011 Evergreen Way, Everett, WA 98204

4.5/5 - 661 Reviews
Location:
9011 Evergreen Way, Everett, WA 98204
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 9011 Evergreen Way, Everett, WA 98204

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    5x15 Self Storage 75 Sq. Ft.
    Swing Drive-up Access First Floor Access Outdoor Access
    $62/mo
    5x10 Self Storage 50 Sq. Ft.
    Swing Drive-up Access First Floor Access Outdoor Access
    $59/mo
    5x5 Self Storage 25 Sq. Ft.
    Swing Drive-up Access First Floor Access Outdoor Access
    $68/mo
    5x5 Self Storage 25 Sq. Ft.
    Elevator Access Swing First Floor Access
    $56/mo
    10x15 Self Storage 150 Sq. Ft.
    Swing Drive-up Access First Floor Access Outdoor Access
    $221 - $309/mo
    10x10 Self Storage 100 Sq. Ft.
    Swing Drive-up Access First Floor Access Outdoor Access
    $135/mo
    10x30 RV 300 Sq. Ft.
    Boat Storage Drive-up Access Outdoor Access Parking RV Storage
    $309/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Roll-Up Drive-up Access Outdoor Access Parking
    $288/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Online Payment
    • RV Storage

    Customer reviews

    4.5/5
    Average rating
    661
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    Started out fine, promotions were great. Not even four months in we find rat poop all over our unit, the only solution that was given was to make a claim with the insurance. We also received a $50 increase after promotions ended. We are also questioning the actual size of the unit. We had a 10x10 but it seemed to be more like an 8x8 especially after seeing other places storage units. ... Read more
    Courtney C. - 29 January 2026
    Been here for like 2 months and already cranking price up by 30% Other reviews raise concerns that they aren't secure and have a rat infestation. When I talked to the front desk lady, she was not upfront about how often units get broken into, or policies for when this does happen. I'll be moving my things ... Read more
    Alexander W. - 29 October 2025
    !!!!!RAT INFESTATION!!!!! I want to start by saying the service at this Public Storage location was good. The office manager has always been friendly. However, there is a major rat infestation issue. I personally saw rats outside and reported it to the office, but I was told there’s “no rat problem” unless someone reports damage to their belongings. Unfortunately, I later discovered that all of my stored items were damaged — my couch, leather dining chairs, mattress, and even my kids’ toys were covered in rat feces and urine, and many items were chewed through. To make things worse, their insurance is a complete scam. After all this damage, I was told they would only pay me a maximum of $250!!! That’s insulting, considering the extent of the loss and the health hazard caused by the infestation. It’s disappointing because the staff are nice, but Public Storage really needs to take responsibility for pest control and offer fair insurance coverage. I would strongly caution others to think twice before storing anything valuable here. ... Read more
    Inna V. - 23 October 2025
    #publicstorage, #EverettPolice, #Cheated, #Negligence, #NoEmpathyForCustomer'sLoss, #emotionalloss, #financialloss #identitytheft, #victimoftheft To the Public storage and all the Readers. I want to share the details of what happened with me. Hope my two reviews help you and I pray to God you never ever have to go through this mental trauma: a) I requested Melissa about the progress of my storage theft investigation. She said I did not share the police report with her. b) I asked her for the Incident report to which she said that incident report is for internal use. I have no clue what they wrote in Incident report and because I was denied the access to incident report, here is my version of your "internal communication" - Another storage broken into. Totally emptied in theft, No footage available because no cameras in the area(my photographs shows this), will be a dud case anyway, at the max will leave bad review, 3 months rent gotten for free, will be empty soon. our capacity will increase. More business for us. c) I asked her if she could have contacted me for police report given that she was well aware of the issue. She said they have no way to contact the customers as they have no external email. #PublicStorage - Please train them with better answers. Two customers before me came in saying they got notified for pending payment. "NOTIFIED" . and I am told that there is no way to contact the customers. d) I asked her that her other colleague has mentioned that incident report will be shared with me. She said, other colleague did not know and the property manager will call me. I have neither received a call nor followups on my issue. I guess they only follow up for money and new customers. Way to go. All in all, the experience after the theft can be summed up in a single sentence: "Your Loss. Bye" I am humiliated, cheated, lost and dealt with negligence. Your premises did not have the equipment, I already attached the photographs. I am at a loss, I am in a trauma, I have a long road ahead of me to recover. To the thieves who robbed my storage unit : You left monitor stands in hurry, You left a disassembled wardrobe in hurry. You took just one drawer. the other drawer is with me. The monitor stands could be sold for $10 each minimum. I am aware that you have my details because you already tried to commit identity theft. I will happily mail all the items to you so that you can sell them properly. Just send a prepaid shipping label to me. You took all my winter clothes. I will appreciate If you could advise me where I can buy them back(I do not have money to buy new clothes). I lost my father earlier this year, I had to spend my savings performing all the last rights and helping my mother settle down and helping her with medical expenses. Hope you can help. ... Read more
    Amar B. - 8 October 2025
    DO NOT STORE YOUR ITEM HERE IF YOU VALUE THEM. DO NOT TRUST THIS STORAGE SITE. NO CAMERA IN THE BAY AS you can see in the photos attached. NO GUARANTEE THAT INTRUDER WILL BE DETECTED. I can see countless reviews about items being stolen. I had the same experience as another member. Unit broken into without locks removed. The attendant told me that she will file incident report in 15 minutes and share a copy with me I DID NOT RECEIVE ANY REPORT TILL NOW. IT IS 3 days already. I AM STRUGGLING WITH IDENTITY FRAUD ALREADY. NO FOLLOW UP CALL FROM PUBLIC STORAGE. I trusted this brand but am totally devastated and suffering from MENTAL TRAUMA DUE TO LOSS. This is carelessness, irresponsibility personified. Even a single star is glorifying this place. #PublicStorage #PublicStorageReview #PublicStorageScam #PublicStorageTheft #BoycottPublicStorage #StorageUnitTheft #StorageUnitBreakIn #IdentityFraud #StolenItems #StorageUnitSecurity #Carelessness #Irresponsible #MentalTrauma #StorageReview #CustomerWarning #Beware #Review #ConsumerProtection Adding to the above information. It has been several weeks. I have neither heard from Public Storage nor gotten my incident report. I know they looked at my review because they have the time to respond to other reviews. At least this is what I make up from this behavior. No Empathy for customer's loss. It appears that they don't want to care once your items are stolen or destroyed. They don't even care if lives are destroyed by the thefts. I know because my life is. I am facing hell trying to put everything together. I am not yet out of mental trauma. Well, I can hand you over my remaining clothes too #publicstorage. I will keep sharing more updates on my struggles on this forum just to ensure that I put the message across that every customer matters. ... Read more
    Amar B. - 1 October 2025
    Do NOT store your belongings here if you value them. Our unit was COVERED in rat feces and urine. Oh and don’t bother with the insurance they try to sell to you when you get the unit. It won’t cover ANYTHING unless you’ve managed to keep receipts for every single item you own and store there. All of my babies things RUINED. All of my family antiques RUINED. Everything in my unit is RUINED. All of my families belongs collected over the years RUINED and public storage employees wouldn’t allow us to put the stuff THEY failed to keep safe in their dumpster. So not only do they ruin your shit but they expect you to pay to dump your ruined shit too. Absolutely NOT. The groundskeeper pointed out where they more than likely had gotten into the unit because the cement UNDER the door was FALLING APART leaving a gap between the door and floor. For 200+ dollars a month for a single unit, shame on you guys for not doing any due diligence. We’ve paid well over 1,000 dollars to store our things here just to have them ruined and now tossed out. ... Read more
    Britney D. - 23 August 2025
    The absolute worst storage! My unit got broken into and they have the nerve to increase my rent over and over again. The place is infested with rats. Do yourself a favor and go to a place that is more secure! ... Read more
    Joaquin R. - 1 August 2025
    Jamie D. - 14 June 2025
    DO NOT TRUST THEM HERE!!!!!!!!! Our unit was broken into last week and every single thing was stolen. The intruders were able to access our unit by removing the outer door frame without even having to break our personal locks. This raises serious concerns about the structural security of the facility. so much for 24 hour Surveillance cameras! When we reported the incident, the property manager, Melissa, handled the situation as if she didn’t care or had time. she has been unresponsive and dismissive when asked to provide assistance or footage from security cameras. At one point, she claimed to be too busy to send footage to the police, and later stated there were no cameras near our unit at all to show proof our belongings were stolen. leaving us with no support or answers. Given the lack of accountability, security, and concern shown by the management, we find the situation highly suspicious and unsettling. I would not recommend trusting this facility with your belongings. ... Read more
    Yasmin R. - 13 June 2025
    I went here yesterday for their memorial special it was perfect since I was in the middle of moving places. Melissa was there to help me out she was very polite and professional and was able to help me figure out how to fill everything out quickly for a unit. Based on the quality of customer service I would recommend this storage to anyone who is looking for one. ... Read more
    Jeff w. - 28 May 2025
    Melissa, I believe the manager at this location was absolutely amazing hats off to you, Melissa for being so kind and patient. We purchased a unit at auction and actually ended up getting four units. It was overwhelming, but Melissa was super kind and worked with us to get everything out kudos to you, you deserve a raise. Thanks again Melissa! Bernard herrera,son Steve and Dorothy !! ... Read more
    Clive W. - 29 April 2025
    Nicole J. - 23 March 2025
    RATS!!!! I strongly advise against renting from this location. There is a significant rat infestation that has not been disclosed to tenants. I recently visited my storage unit, which I had not accessed in several months, only to find that my belongings had been damaged by rats. I am not the only one experiencing this issue. When I went to report the situation to the front desk, I encountered another tenant who was facing the same problem. This individual mentioned that he had spoken with at least seven others who had also encountered similar damage. Unfortunately, management has not taken any action to address the issue, nor have they informed current renters of the infestation, leaving us unaware and unable to inspect our units. This lack of transparency and failure to resolve the problem is unacceptable. I strongly recommend avoiding this facility. ... Read more
    Catherine R. - 31 January 2025
    Robert B. - 1 January 2025
    Jenny L. - 18 December 2024
    If I could give it no stars I would. The manager is extremely lazy, rude and unprofessional. She does not want to help or come down from her apartment at all. I’ve wait two months for my keys and this lady could NOT care less. The whole office smells like cat pee, the manager is extremely rude even when you are trying to be extremely kind and understanding. I’m BEYOND frustrated with this company. While I waited two hours for no one to show up today I did get to see that there are people living in the storage units as well and rats everywhere. This place is a mess and needs a new manager ASAP! Do not rent here!!! ... Read more
    Angela S. - 14 November 2024

    About this facility

    Located at 9011 Evergreen Way, this Public Storage facility in Everett, WA, offers a range of small, medium, and large units to meet various storage needs. Whether you're storing a few boxes or larger household items, this facility provides flexible options for those in the greater Everett area.

    One of the standout features of this facility is its climate-controlled units, ideal for protecting your belongings from the damp, cool climate of the Pacific Northwest. Convenient drive-up access allows for easy loading and unloading, while indoor units and elevators ensure accessibility even for upper-level storage. For added peace of mind, the property utilizes security cameras and has an onsite manager to maintain the safety of your items. The facility also offers parking and RV storage, making it a practical choice for vehicle owners in need of extra space.

    This Public Storage facility supports contactless renting and accepts online payments, making the rental process simple and efficient. For those in need of packing supplies, there's a retail section onsite. It's a convenient, secure option for Everett residents, particularly those managing a move, downsizing, or seeking reliable vehicle storage.

    Price comparison

    See how this facility's unit prices compare to others in Everett, broken down by size.

    Small $61/mo
    Location minimum Location maximum
    $14/mo $300/mo
    Medium $178/mo
    Location minimum Location maximum
    $85/mo $330/mo
    Large $299/mo
    Location minimum Location maximum
    $129/mo $1400/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    65

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    44

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    52

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 65, Transit Score®: 44, Bike Score®: 52

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Celulares Y Multiservicios Latinos

      Grocery Stores 0.07 miles

    • Beverly's Auto Licensing

      Services 0.07 miles

    • Luke's Gaming Shop

      Shopping 0.07 miles

    • Children's Formal Wear

      Shopping 0.08 miles

    • Giorgio's Pizza & Spaghetti House

      Food & Drinks 0.08 miles

    • Evergreen Way & Holly Dr - Northbound

      Transportation 0.09 miles

    • GMA of Everett

      Shopping 0.11 miles

    • EVERGREEN WAY and HOLLY DR

      Transportation 0.12 miles

    • Ken's Camera

      Shopping 0.13 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 9011 Evergreen Way is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 9011 Evergreen Way, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 9011 Evergreen Way for specific restrictions and recommendations.

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