FreeUp Storage - 8911 Vernon Road, Lake Stevens, WA 98258

4.4/5 - 78 Reviews
Location:
8911 Vernon Road, Lake Stevens, WA 98258
Office hours:
  • Mon-Fri: 6 a.m. - 6 p.m.
  • Sat: 7 a.m. - 4 p.m.

FreeUp Storage - 8911 Vernon Road, Lake Stevens, WA 98258

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x7 Self Storage 70 Sq. Ft.
    Climate-Controlled
    $167/mo
    5x10 Self Storage 50 Sq. Ft.
    $124/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $112 - $144/mo
    5x7 Self Storage 35 Sq. Ft.
    Climate-Controlled
    $102/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled
    $77/mo
    5x5 Self Storage 25 Sq. Ft.
    $74/mo
    10x15 Self Storage 150 Sq. Ft.
    $322 - $334/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled
    $222/mo
    10x10 Self Storage 100 Sq. Ft.
    $192 - $279/mo
    15x15 Self Storage 225 Sq. Ft.
    $462/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Truck Rentals
    • Security Camera
    • Gate
    • Credit Cards Accepted
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.4/5
    Average rating
    78
    Number of reviews

    Read some helpful reviews of FreeUp Storage, shared by real renters with genuine experiences and honest opinions.

    I rented a storage unit today and had a great experience. Laura was friendly, helpful, and made the whole process easy and stress-free. She took the time to answer my questions and made sure everything was taken care of. Excellent customer service and a great first impression. Thank you, Laura! ... Read more
    daniel w. - 18 June 2026
    I want to say the people that work at this location are great. The review is for the company not for them. My mother had a unit here and she passed away. I was unaware of this unit. Once we discovered it took them over FOUR months to get the unit put into my name so that I could break the lock (no clue where the key was since I didn't even know there was a unit). I live in Texas, flew out to Washington to go through the unit. Took everything I wanted to keep from the unit and then asked if I had to clean it out or was it a service I could pay for. Was told for a $150 fee they would clean it out, I said okay. Attempt to cancel the the unit for two months, kept paying it because I didn't want to get sent to collections. THEN they tell me that I have to clean out the unit. That I was given incorrect information, they don't provide the service of cleaning out the unit. Told them I am in Texas and then said I would have to let the unit go to collections and then they would auction it off and I would have to pay the difference in what they got versus what was left over in fees. Didn't want to do that so instead paid a family member to go up there and clean out the unit. Sent in pictures of the clean up and was told it was cancelled. Just got a notice saying they are going to send me to collections if I don't pay!!! Called them and was told they never received my cancellation notice but they won't cancel me until I pay the two months I am behind. WHAT?!?!? This company is the worst!!! ... Read more
    Melanie M. - 5 March 2026
    Chris S. - 27 February 2026
    Maxwell B. - 22 January 2026
    Randy T. - 20 September 2025
    I've had a unit at this location before the current management took over. At some point in July, I visited the facility to handle some personal matters and had an unsettling interaction with a staff member named Michelle. She was on the phone when I arrived and seemed completely unaware of my presence. While the tone of her conversation was clearly unpleasant, what truly shocked me was the use of racial terminology during the call. It’s one thing to witness someone having a rough day or using inappropriate language, it’s not ideal, but it can be overlooked. However, I can't overlook racism. Even though I was not the target of the comment, I was deeply offended and disturbed by what I heard. I was genuinely surprised that any business would retain someone who speaks that way, especially in a professional setting. I haven’t gone back yet because I want to give the company an opportunity to address this issue appropriately. I’m not looking for compensation or special treatment—just accountability. This location should be a safe and respectful environment for all customers. I respectfully request that Michelle be removed from this site indefinitely. If this isn’t addressed or it is overlooked, I’ll assume the company condones such behavior, as this employee is a reflection of the companies values, and I will take my belongings elsewhere. I’ll also be vocal about my experience to ensure others are aware. People need to be able to make informed decisions about whether this is a company they would want to support. I truly hope steps are taken to make this facility a place where everyone feels welcome again. I will revise my review if this becomes a safe space again. ... Read more
    Angie - 23 July 2025
    I've had a unit there for many years. I was told there's cameras on every floor on the aisles. Well I was broken into from the unit next to me a hole was cut in wall. My valuables were ransacked and stolen. I don't recommend this storage facility. I don't feel it's safe to store valuables there and I do not feel it's watched and monitored very well. They seem to rent to anyone unsavory and unfavorable people who make theft their main occupation of survival. It's just my opinion. I'm clearing what's left out of there. Manager hasn't even fixed the hole in wall where thieves went through to my unit and all this happened 4th of July night but I wasn't informed till a couple weeks after it happened renter beware ... Read more
    Sherrill S. - 30 August 2024
    Simple, easy to use and convenient storage solution. Price was best in area, and while it doesn't have all the top-end amenities, it did exactly what we needed it to do: hold our stuff for 6+ months with no theft, & no weather or rodent damage. Staff was friendly and helpful, though the lots one moving truck was often parked a little in the way. ... Read more
    Joshua H. - 23 January 2023
    The service was exceptional. She was able to accommodate our needs the night before. She walked us thru, actually drove us to our rental. Info clear and concise. Prices a little bit lower than Everett. Security tight. Very very helpful. Thank you so much for making it easy ... Read more
    Debora K. - 4 March 2022
    Sunny R. - 16 March 2021
    The office staff at this storage facility are extremely rude. There was nothing friendly or nice about the lady that came out to speak to us when we pulled up to access our storage unit. I have never had someone be so rude for absolutely no reason. Would not recommend this location. ... Read more
    Kaitlyn K. - 28 May 2020

    About this facility

    Located at 8911 Vernon Road in Lake Stevens, this FreeUp Storage facility offers a range of storage units in small, medium, and large sizes to suit various needs. Whether you're downsizing, managing a move, or simply decluttering, there's a storage option for you.

    This facility features climate-controlled units, an ideal choice for preserving temperature-sensitive items in the Pacific Northwest's chilly winters and damp climate. For added convenience, it offers drive-up access, making loading and unloading hassle-free. With multi-level storage options available, this facility maximizes space while keeping your belongings secure. Security is a priority, with a robust system of security cameras, an onsite manager, and gated access ensuring peace of mind for customers.

    Additional perks at this location include truck rentals for moving and a retail section stocked with packing supplies. With user-friendly features like online payment and credit card acceptance, this FreeUp Storage facility is perfect for residents and businesses in Lake Stevens seeking a secure, accessible, and convenient storage solution.

    Price comparison

    See how this facility's unit prices compare to others in Lake Stevens, broken down by size.

    Small $109/mo
    Location minimum Location maximum
    $74/mo $180/mo
    Medium $245/mo
    Location minimum Location maximum
    $192/mo $322/mo
    Large $462/mo
    Location minimum Location maximum
    $100/mo $462/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    68

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    66

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 68, Bike Score®: 66

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Walgreens

      Shopping 0.09 miles

    • Walgreens

      Services 0.09 miles

    • Lake Stevens Automotive

      Services 0.12 miles

    • Pioneer Square Espresso

      Food & Drinks 0.12 miles

    • 76

      Services 0.13 miles

    • 76 Car Wash

      Services 0.13 miles

    • 7-Eleven

      Grocery Stores 0.15 miles

    • Katsu Burger

      Food & Drinks 0.16 miles

    • Wendy's

      Food & Drinks 0.16 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 8911 Vernon Road is accessible during regular access hours, typically Mon-Fri: 6 a.m. - 6 p.m., Sat: 7 a.m. - 4 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At FreeUp Storage - 8911 Vernon Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 8911 Vernon Road for specific restrictions and recommendations.

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