SmartStop Self Storage - 16618 Bothell - Everett Hwy, Mill Creek, WA 98012

4.7/5 - 541 Reviews
Location:
16618 Bothell - Everett Hwy, Mill Creek, WA 98012
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 4 p.m.
  • Sun: 10 a.m. - 2 p.m.
(425) 414-8400

SmartStop Self Storage - 16618 Bothell - Everett Hwy, Mill Creek, WA 98012

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $100/mo
    8x5 Self Storage 40 Sq. Ft.
    Climate-Controlled Elevator
    $62/mo
    7x10 Self Storage 70 Sq. Ft.
    Climate-Controlled Elevator
    $120/mo
    7x5 Self Storage 35 Sq. Ft.
    Climate-Controlled Elevator
    $57/mo
    5x13 Self Storage 65 Sq. Ft.
    Climate-Controlled Elevator
    $119/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled First Floor Access
    $115/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled First Floor Access
    $50/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator
    $40/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled First Floor Access
    $292 - $344/mo
    10x14 Self Storage 140 Sq. Ft.
    Climate-Controlled First Floor Access
    $274/mo
    10x13 Self Storage 130 Sq. Ft.
    Climate-Controlled Elevator
    $199/mo
    10x12 Self Storage 120 Sq. Ft.
    Climate-Controlled Elevator
    $199/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled First Floor Access
    $217 - $232/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator
    $175/mo
    12x30 Vehicle 360 Sq. Ft.
    Parking RV Storage
    $280/mo
    10x25 Self Storage 250 Sq. Ft.
    Climate-Controlled
    $577/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $387 - $466/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Truck Rentals
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment
    • RV Storage

    Customer reviews

    4.7/5
    Average rating
    541
    Number of reviews

    Read some helpful reviews of SmartStop Self Storage, shared by real renters with genuine experiences and honest opinions.

    This review is SOLELY for Sterling White. Not Sterling Silver ???? Sterling, got me a good rate for my storage unit. Knowledgable, easy to speak to. Charming personality, authentic. I left feeling like I had just left a really good friends house. These are the exact type of people that bring in more business. Give her a raise ?? - sincerely, me. ... Read more
    Sava D. - 27 September 2025
    We used Smart Storage @ Woodinville and had an excellent experience thanks to Sterling W. She was awesome — upbeat, professional, and very easy to communicate with. What really stood out was how patient and proactive she was: we’re detail-oriented and came by multiple times to compare units, and she never flinched. Instead, she walked us through every option with a smile and made the whole process feel obstacle-free. On top of that, the pricing was the best we found for the unit size — fair, transparent, and truly great value compared with multiple other companies we checked. It’s refreshing to work with someone who goes the extra mile and makes you feel confident about your choice. Highly recommend! ... Read more
    Mile I. - 9 September 2025
    ?????????? Sterling was amazing! She made the whole process super easy and stress-free. She took the time to explain everything, helped me find the right unit, and was just so friendly the whole way through. You can tell she really cares about helping people out. The place is clean, secure, and easy to get to, but honestly, the customer service from Sterling is what really stood out. If you need storage, definitely ask for her—she’ll take great care of you! ... Read more
    Tier1_Uprising - 19 August 2025
    People!! DO NOT RENT A STORAGE AT THIS PLACE!! A lot of burglaries going on there! My unit was burglarized true the top over the wall and they did not covered the loss!! Police came over and said there is a lot of burglary happening a LOT! Cop said: run ?? run from here! I lost over 2 K in valuables!! They don’t even said sorry and they don’t do anything about it!! Save your self and valuables and your money! Their insurance don’t do anything! Just charging you $15 a month for each unit… RUN AWAY FROM THIS PLACE PEOPLE!! ... Read more
    Vic M. - 10 June 2025
    This an incredible facility the grounds are amazing and it also seems that is extremely safe and well protected and maintained. If you have family heirlooms that you need to care for this is the place to be I look at much better than the other storage facilities that I surveyed before deciding to move in here. Sterling the property manager is just incredible, knowledgeable, very professional and efficient. She gets a rating a 10 stars from me if there was one because of the patients and flexibility she showed during my indecisions on picking a unit. The price point for the area is very competitive and I'm very elated to know that my things are going to be protected and safe in the climate controlled environment. Thank you Sterling for your great work! ... Read more
    Gwenn M. - 30 April 2025
    Vitas V. - 7 April 2025
    REVIEW UPDATE 3/26/25: I am updating my review because I am extremely disappointed and want to prevent others from experiencing the same issue. I still stand by my original review regarding Sterling’s exceptional customer service—none of this reflects on her. However, when I initially signed up for this storage facility, I did so online with a promotional offer. I was assured that my first and second payments would reflect this discounted rate, which was explicitly stated in the contract I signed. I even confirmed with customer service just a week ago that my upcoming payment would match the agreed-upon amount. To my surprise, when I checked my account last night, I saw that my rent had increased by $40. Rather than making the payment, I contacted customer service for clarification. I was informed that the company had decided to raise the rent the day after I signed my contract. They also claimed to have sent me a letter notifying me of this change, but I never received it. This situation is not just about affordability—it is about fairness and honoring agreements. Increasing rent immediately after a customer signs up, without proper notice or transparency, is both misleading and unacceptable. I hope management takes this feedback seriously and implements more ethical pricing practices in the future. Sterling’s customer service was absolutely outstanding! She is incredibly kind, patient, and truly a pleasure to work with. When I encountered issues with my lease and rental amount, she went above and beyond to ensure everything was resolved quickly and smoothly. Her dedication, professionalism, and willingness to help are unmatched. Because of Sterling, this experience was stress-free and exceptional. If I ever need storage again, there’s no question—I’ll be coming back because of her. Thank you so much Sterling, for your incredible support and care! ???? ... Read more
    Harley S. - 27 March 2025
    Well I must say this place is absolutely all around best storage facility I've had in a long time they have a bathroom that's open after hours. They will work with you as long as you're communicative. There's one staff member though that goes above and beyond and really listens when it comes to being heard. Sterling is very kind down to earth. It goes the extra mile when it comes to keeping our units safe. ... Read more
    Nano M. - 21 March 2025
    I am a returning customer. SmartStop’s units are clean and staff are always nice and helpful. It makes the moving/storage very easy…. I dropped by on 3/14 to transfer to a smaller unit, Sterling is the one who helped me throughout the process. She’s really knowledgeable and willing to help. I definitely recommend this spot for anyone”a storage needs. —- feedback in 2023— I really like SmartStop at Mill Creek for their very friendly agents who are always there to help. The storage building & units are clean and easy to access. The price is reasonable and many different sizes to choose from. It is definitely the one I will choose when it comes to a storage need. ... Read more
    Deborah D. - 15 March 2025
    After less than a week, my storage was robbed. They took all my jewelry, 3 laptops, documents, clothing, credit cards and more. Extremely disappointed. I've been told by the stuff that it's a safe place. Police told me to run away from this place. So please be careful. People are coming from the roof. There are no cameras. ... Read more
    Beatrice B. - 3 September 2024

    About this facility

    Located at 16618 Bothell - Everett Hwy, this SmartStop Self Storage facility in Mill Creek offers a variety of small, medium, and large units to meet diverse storage needs. The availability of climate-controlled units ensures your belongings are protected from the Pacific Northwest's damp and cool climate, making it ideal for temperature-sensitive items like documents, artwork, and electronics.

    This facility goes the extra mile with features like drive-up access, indoor options, and elevators, making loading and unloading hassle-free. With multi-level storage, customers can find a unit that fits their budget and space requirements. Enhanced security measures include security cameras, a gated entrance, and the presence of an onsite manager. For vehicle storage, this facility provides parking and RV storage, catering to those with larger storage needs.

    Convenient payment options like credit cards and online payment add flexibility, while moving supplies and truck rentals available onsite streamline the moving process. This SmartStop Self Storage facility is a great choice for Mill Creek residents looking for secure, flexible storage solutions with convenient access and modern amenities.

    Price comparison

    See how this facility's unit prices compare to others in Bothell, broken down by size.

    Small $83/mo
    Location minimum Location maximum
    $20/mo $202/mo
    Medium $226/mo
    Location minimum Location maximum
    $80/mo $366/mo
    Large $415/mo
    Location minimum Location maximum
    $159/mo $1093/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    60

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    49

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 60, Bike Score®: 49

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Hwy 527 & 164th St SE

      Transportation 0.09 miles

    • Jersey Mike's Subs

      Food & Drinks 0.12 miles

    • Thai Bistro

      Food & Drinks 0.12 miles

    • Kim's Cleaners

      Shopping 0.13 miles

    • QFC

      Grocery Stores 0.14 miles

    • Shell

      Services 0.15 miles

    • 164TH ST SE SB Station

      Transportation 0.15 miles

    • Firestone

      Services 0.16 miles

    • Papa Murphy's

      Food & Drinks 0.16 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 16618 Bothell - Everett Hwy is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat: 9 a.m. - 4 p.m., Sun: 10 a.m. - 2 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At SmartStop Self Storage - 16618 Bothell - Everett Hwy, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 16618 Bothell - Everett Hwy for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
    Contact this property now:
    (425) 414-8400