SecureSpace Self Storage - 4714 Ballard Avenue NW, Seattle, WA 98107

4.3/5 - 167 Reviews
Location:
4714 Ballard Avenue NW, Seattle, WA 98107
Office hours:
  • Tue-Sat: 9 a.m. - 6 p.m.

SecureSpace Self Storage - 4714 Ballard Avenue NW, Seattle, WA 98107

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    7x8 Self Storage 56 Sq. Ft.
    Climate-Controlled First Floor Access
    $114 - $124/mo
    6x10 Self Storage 60 Sq. Ft.
    Climate-Controlled Elevator
    $88 - $97/mo
    6x9 Self Storage 54 Sq. Ft.
    Climate-Controlled First Floor Access
    $109/mo
    6x9 Self Storage 54 Sq. Ft.
    Climate-Controlled Elevator
    $39 - $71/mo
    6x8 Self Storage 48 Sq. Ft.
    Climate-Controlled First Floor Access
    $83 - $92/mo
    5x14 Self Storage 70 Sq. Ft.
    Climate-Controlled First Floor Access
    $151/mo
    5x12 Self Storage 60 Sq. Ft.
    Climate-Controlled Elevator
    $88/mo
    5x11 Self Storage 55 Sq. Ft.
    Climate-Controlled First Floor Access
    $63/mo
    5x8 Self Storage 40 Sq. Ft.
    Climate-Controlled First Floor Access
    $94 - $102/mo
    5x6 Self Storage 30 Sq. Ft.
    Climate-Controlled First Floor Access
    $86/mo
    5x6 Self Storage 30 Sq. Ft.
    Climate-Controlled Elevator
    $48/mo
    4x12 Self Storage 48 Sq. Ft.
    Climate-Controlled First Floor Access
    $83 - $92/mo
    4x10 Self Storage 40 Sq. Ft.
    Climate-Controlled First Floor Access
    $79 - $94/mo
    4x10 Self Storage 40 Sq. Ft.
    Climate-Controlled Elevator
    $56/mo
    4x7 Self Storage 28 Sq. Ft.
    Climate-Controlled Elevator
    $46 - $51/mo
    4x5 Self Storage 20 Sq. Ft.
    Climate-Controlled First Floor Access
    $87/mo
    3x18 Self Storage 54 Sq. Ft.
    Climate-Controlled Elevator
    $71/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Parking
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.3/5
    Average rating
    167
    Number of reviews

    Read some helpful reviews of SecureSpace Self Storage, shared by real renters with genuine experiences and honest opinions.

    Zai was the first person I contacted to get details about the storage unit and cost with SecureSpace. Zai is cordial, informed and a clear communicator. I was able to set up an account and immediately book my move-in date! Having a 1st floor heated unit is very important and meets my current storage needs. Thank you Zai! ... Read more
    Cheryl A. - 1 May 2026
    JamEs & TroY & Samantha helping with my latest add on ~ ~ ~ All are so helpful,.wonderful & accommodating! I am beyond grateful for Secure Space Storage Ballard , I think this is my 4th time using this property , I've lost track. So thankful the property continued on after the Awesome BallardMiniStorage transition. Moving is always difficult & Troy's help signing me up over the phone & JaMes at the property are the best to help me through. I've always had the best help at this property, there's something special about their office chair, as it always seats the best of the best people. The units are always so FaB. Thank you Ballard. I have to venture off to Canada & it feels best to leave a piece of me here until I can have a place in Washington again. Troy & James & Samantha ~ ~ ~ made it happen with my most Awesome movers , Mike & Rick from Marshall Family Moving & I'm so very, very grateful. See You Soon. Love my unit. Thank You All & Secure Space Ballard. ... Read more
    c t. - 28 February 2026
    Wa C. - 26 February 2026
    *UPDATE 1/27/25* The “friendly” employee and onsite manager called me this morning in response to my review. When I let him know that I hoped he was calling to complete my refund and terminate the contract that I “completed” online he became rude and aggressive. Again, it appeared to me that the online process was not completed as I could not add the temporary DOL paperwork that accompany my expired WA state ID. He began to lecture me about not picking up his phone calls to confirm my ID. I have a busy and unconventional work schedule and no obligation to complete contracts on his time. Presumably his income or bonus program may be dependent on being the “friendly” face of this scam. Month to month contracts, exorbitant price increases with little or no notice, terrible customer service and a business model in which the end game is to charge you a $200 fee and auction your personal belongings as you try to resolve payment increases and lack of access to units during posted business hours. I have disputed the charges through my credit card company and have made a complaint to the BBB (better business bureau). *ORIGINAL REVIEW* I found SecureSpace Self Storage online and reserved a unit at a discounted rate. I went in person and checked out the unit. I wanted to secure it in person at the office w the friendly employee after viewing it. He let me know that he could not honor the advertised rate in person in the office and told me to finish my payment online to access the 50% off first month special and then come back for the keys. Ok, slightly frustrating not to walk away w the keys but, no big deal. Went online, filled out my personal info, including payment info. The last section includes uploading a pic of your ID. My ID card is expired (though I have the official temporary full page document that is issued by the DOL while you wait for your ID card in the mail). It is not possible to upload the temporary document online. Ok, no prob. So, I planned to finish the transaction on site and in person when I had time during my days off about a week later. A few days later upon reviewing my credit card statement I see 2 charges from Secure Space self storage. (I should note that the 4 different people from the sales team called me repeatedly, throughout the week. Starting early in the morning and throughout the day and left voicemails each time.) Gave a call to the customer service number. Got a person on the line quickly and was told that there is no way to do the refund over the phone and that I have to do that onsite at the Ballard location. I asked to speak to the billing department, he indicated that there wasn’t one. I asked if there was a supervisor in the call center to help with the problem as I need the charges to be reversed before I will have time to go in person. The phone agent would not direct me to a department that could deal with the issue and hung up on me. Admittedly I was being firm and expressing frustration, but not in a non-professional or inappropriate way. I plan to go in person to get the charges reversed. But, do not plan do business with this company moving forward. ... Read more
    natalie r. - 28 January 2026
    These folks are great. Just moved in and the new manager is solid and attentive, and the vibe of the building is a little older and funky! I'm not a fan of the price increases but if you ask them about it, they're honest and open about the reasons and it isss pretty common to see at storage faculties so I cant blame them, I do like their insurance alternative, and they have good security systems. Great location too, right by the shops on the Ave. I will say though... if a practice like price increases is common but its a bad practice that none of the people who shop there like (see the other reviews), you should probably think about that? Its sad a place like this gets a bad rap for an industry standard, but hey. Capitalism in 2025, amirite? ... Read more
    Hypthytclly S. - 3 October 2025
    Much like a lot of other reviewers here, I had the same experience. This place is a scam. I moved in for $162/months and after 4 months they raised my rate to $262. That is a 61% increase. I'm expecting another increase soon too. The same thing happened to me when Public Storage took over the Ballard Storage near the locks. Scam industry. They've also reduced access hours (no discount) and the last time I had to go pick something up the lights were out and I had to use the light on the phone to see. EDIT 9/25/2025: Not surprisingly they've increased our rent once again. This time from 262 to 332. The reason? See below: "We're writing to inform you of a necessary adjustment to the rental rate for your unit #S507. Starting November 1, 2025, the monthly rent for your space will be $332.00. This change ensures that we can maintain the high standard of service you expect from us. We understand that any change in pricing is significant, and we want to assure you that this decision was made after careful consideration. Our team is dedicated to providing you with the best possible storage experience, including ongoing maintenance and upgrades to our facilities." This place is a total rip-off do NOT move in, you'll regret it. ... Read more
    Ryan S. - 25 September 2025
    Previous had a top floor unit here for more than 7 years. Left because of changing circumstances. Recently found I needed storage again. So far, I am NOT IMPRESSED! Basement level unit-smelled dank & musty as soon as elevator door opened. Person working the desk the day I came to switch out their lock for mine, after renting on line, was rude and condescending towards me & confrontational about my service dog in training (did not want to let him come into the building with me but "allowed it this one time" since we were there less than a minute to swap my lock for theirs, get paperwork & return their lock and go. Other issues as well with this individual's attitude then & on another occassion. I didn't get storage to get attitude from a desk jockey 10-20 years younger than I am. Honestly, overpriced based on damp, dank basement units & this staff person's attitude & VERY, VERY LIMITED ACCESS HOURS THAT START AT 9AM & END AT 6PM. ... Read more
    Kat S. - 30 August 2025
    I moved in for a rate of $109/month in mid-November, and 3 months later at the end of February, they gave me 30 days notice that my bill would be going up to $185/month. A 70% price increase after 3 months is essentially a bait-and-switch. I was so happy to have found what seemed like a decent nearby storage unit, but apparently this is not it. Please be warned and do not believe their prices. If you insist on renting, get a contract and be prepared to move when it's over. ... Read more
    Nathan H. - 18 July 2025
    I have not had a good experience here. Within a year of beginning to rent here the fee increased by 50%. I was charged for not showing my renters insurance, unlike others they did not remove the fee when I provided documentation. I also had to communicate with them too many times about things that I had already provided because the staff and systems kept changing in. It was clean and temperature controlled. Not a bad location. But not worth the hassle and increasing cost. ... Read more
    Kyle P. - 7 April 2025
    Richard P. - 4 April 2025
    Greetings: About six weeks ago I discovered a discrepancy with our billing account at SecureSpace Storage Ballard, which added an additional charge to our account. I contacted the office and determined the charge was the result of record keeping error and easily resolved. I emailed the documents needed to remove future charges and requested a refund of the overpayment. I was advised that only one person could authorize the refund and they were not available. I was told the same thing the next four times I inquired about the refund. I was about to push this matter to the District Coordinator when I received a follow-up call from Kimberly, the Assistant Manager at the Ballard location. After reviewing the issue with Kimberly she asked me if she could call me back in 5-minutes, to which I agreed. In less than 5-minutes Kimberly called back to tell me the refund was completed and she would send a receipt for the transaction. Kimberly is exactly the kind of person you want in a front-facing management role. She is a good listner, kind, quick on her feet, resourceful and she follows through with her commitments. My compliments to SecureSpace for good hire and thanks Kimberly!!! ... Read more
    Jerry M. - 19 October 2024
    Amy R. - 16 October 2024
    Clean, easy to access, safe, and fantastic customer service. Can't really ask for more or better. The facility itself is clean, well maintained, well lit, and generally gives a sense that time and effort is being put into maintaining and monitoring it. They appear to have some additional services like mailboxes, but we only used their storage offering. The staff was always extremely helpful, to the point of going well above and beyond. I saw them helping people load or unload big heavy furniture in an effort to be helpful, not because they were required to or instructed to. Accessing the facility is very easy, and while the loading bay might be blocked by cars sometimes, for the most part it was clear and easy to use. We were able to quickly and easily unload an entire truck to their loading dock without issue. ... Read more
    Spike - 3 September 2024

    About this facility

    Located in the historic Ballard neighborhood, this SecureSpace Self Storage facility at 4714 Ballard Avenue NW offers convenient storage solutions for Seattle residents. With small and medium units available, it’s well-suited for individuals and families looking to store seasonal items, extra furniture, or other belongings.

    The facility features climate-controlled units, a critical option for Seattle’s often damp and chilly weather, ensuring your items are protected from moisture and temperature fluctuations. Accessibility is a top priority with elevators, first-floor access, and indoor storage, making moving in and out seamless. For those needing quick and efficient loading, drive-up access is also available. Enhanced security measures, such as security cameras and an onsite manager, provide peace of mind, while contactless renting and online payment options add convenience to the rental experience.

    Whether you need parking for your vehicle or simply a secure spot for your belongings, this multi-level facility is ideal for Ballard residents and businesses. With retail moving supplies on hand, it’s a one-stop shop for your storage needs.

    Price comparison

    See how this facility's unit prices compare to others in Seattle, broken down by size.

    Small $81/mo
    Location minimum Location maximum
    $26/mo $369/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    94

    out of 100

    Walk Score

    Walker's Paradise

    Daily errands do not require a car

    55

    out of 100

    Transit Score

    Good Transit

    Many nearby public transportation options

    96

    out of 100

    Bike Score

    Biker's Paradise

    Biking is practical for everyday travel

    Walk Score®: 94, Transit Score®: 55, Bike Score®: 96

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Staple & Fancy

      Food & Drinks 0.03 miles

    • The Walrus and the Carpenter

      Food & Drinks 0.03 miles

    • Ballard Collision

      Services 0.05 miles

    • Electric & Folding Bikes Northwest

      Shopping 0.06 miles

    • Ballard Industrial Parking Lot

      Services 0.06 miles

    • Pine Tavern

      Food & Drinks 0.06 miles

    • Ballard Sheet Metal

      Services 0.06 miles

    • Shibuya HiFi

      Food & Drinks 0.07 miles

    • High Road Automotive

      Services 0.09 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 4714 Ballard Avenue NW is accessible during regular access hours, typically Tue-Sat: 9 a.m. - 6 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At SecureSpace Self Storage - 4714 Ballard Avenue NW, available security amenities may include Security Camera, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 4714 Ballard Avenue NW for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
    Contact this property now: