West Coast Self-Storage - 16290 Auto Lane, Sumner, WA 98390

4.7/5 - 140 Reviews
Location:
16290 Auto Lane, Sumner, WA 98390
Office hours:
  • Mon-Sat: 10 a.m. - 6 p.m.

West Coast Self-Storage - 16290 Auto Lane, Sumner, WA 98390

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x7.5 Self Storage 75 Sq. Ft.
    Elevator Access
    $119/mo
    10x5 Self Storage 50 Sq. Ft.
    Elevator Access
    $109/mo
    7.5x10 Self Storage 75 Sq. Ft.
    Elevator Access
    $114/mo
    5x15 Self Storage 75 Sq. Ft.
    Elevator Access
    $109/mo
    5x10 Self Storage 50 Sq. Ft.
    Elevator Access
    $117/mo
    5x10 Self Storage 50 Sq. Ft.
    Double Elevator
    $89/mo
    5x6 Self Storage 30 Sq. Ft.
    Elevator Access
    $49/mo
    5x5 Self Storage 25 Sq. Ft.
    Elevator Access
    $29/mo
    10x18 Self Storage 180 Sq. Ft.
    $259/mo
    10x15 Self Storage 150 Sq. Ft.
    First Floor Access
    $294 - $343/mo
    10x15 Self Storage 150 Sq. Ft.
    Elevator Access
    $110/mo
    10x10 Self Storage 100 Sq. Ft.
    Elevator Access
    $124/mo
    12x30 Self Storage 360 Sq. Ft.
    $499/mo
    12x25 Self Storage 300 Sq. Ft.
    $419/mo
    10x30 Self Storage 300 Sq. Ft.
    Double Elevator
    $167/mo
    10x25 Self Storage 250 Sq. Ft.
    First Floor Access
    $399 - $411/mo
    10x22 Self Storage 220 Sq. Ft.
    $349/mo
    10x20 Self Storage 200 Sq. Ft.
    Elevator Access
    $370/mo
    10x20 Self Storage 200 Sq. Ft.
    $344/mo
    10x20 Self Storage 200 Sq. Ft.
    Double Elevator
    $241/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.7/5
    Average rating
    140
    Number of reviews

    Read some helpful reviews of West Coast Self-Storage, shared by real renters with genuine experiences and honest opinions.

    **UPDATED TO OWNERS RESPONSE** Your entire response is false. I've been a customer with Best NW for almost 2yrs now, and not once have any of the staff ever mentioned anything about me sitting down in my unit, nor about the length of time that I spent there. ADA law requires that businesses make reasonable accommodations for people with disabilities and medical conditions. If the staff had ever said anything to me, I would have gladly brought in a doctor's note. Furthermore, the day that I was referring to in the original review, I hadn't even been in my unit for 5 minutes, let alone hours and hours. Perhaps you have me confused with someone else. The manager wasn't even completely sure that I was the person she'd been talking to upstairs when she followed me to my car. But, aside from all the false statements you've made, my issue really wasn't with the policy. That could've been easily handled with a Dr's note. My issue is with the quality of service. It doesn't matter how amazing your product is, if you have no customers, you have no business. This whole scenario could have been avoided had the manager come at me without a condescending attitude, as if I was deliberately committing some great atrocity. And then to be told that my business was no longer wanted, and management was happy to see me go elsewhere. I've never come across a successful business that employed this type of service. So, you'll have to forgive me, but it appears that this was entirely about being unfair and singling me out. I'm happy to take my business elsewhere, to a place that appreciates the amount of money I'm spending every month. ******* When I moved into my unit, the manager at the time was awesome. She went out of her way to make sure I had everything i needed, without astronomical costs. That was a year and a half ago. Not sure when the change in management occurred, but I had my first opportunity to meet the new manager just a few days ago. I was the customer service manager at a national retail chain for several years, and if any of my employees ever treated a costumer the way this manager treated me, there would have been serious repercussions. First off, she did not identify herself as the manager. She just stuck her head in my unit, and asked what I was doing in a very accusatory tone. She then proceeded to freak out on me, because I was sitting down inside my unit. She continued to speak to me in a very condescending tone, even after I explained that I had health issues that kept me from standing for long periods. As I was leaving, she followed me to my car, still insisting that I was not allowed to sit down inside my unit. I was fairly upset at this point, and told her that I'd be moving out of my unit since it was such a problem. To which, she replied, and I quote, "Good." Apparently Best Storage NW does not appreciate having the business of long term customers anymore. At least not the management. My interactions with other employees have been wonderful, perhaps she ought to take some lessons from them. The next day, I found a new storage facility to keep my belongings at, and I will not be doing business with Best Storage NW any longer. ... Read more
    La J. - 17 September 2025
    When I moved into my unit, the manager at the time was awesome. She went out of her way to make sure I had everything i needed, without astronomical costs. That was a year and a half ago. Not sure when the change in management occurred, but I had my first opportunity to meet the new manager just a few days ago. I was the customer service manager at a national retail chain for several years, and if any of my employees ever treated a costumer the way this manager treated me, there would have been serious repercussions. First off, she did not identify herself as the manager. She just stuck her head in my unit, and asked what I was doing in a very accusatory tone. She then proceeded to freak out on me, because I was sitting down inside my unit. She continued to speak to me in a very condescending tone, even after I explained that I had health issues that kept me from standing for long periods. As I was leaving, she followed me to my car, still insisting that I was not allowed to sit down inside my unit. I was fairly upset at this point, and told her that I'd be moving out of my unit since it was such a problem. To which, she replied, and I quote, "Good." Apparently Best Storage NW does not appreciate having the business of long term customers anymore. At least not the management. My interactions with other employees have been wonderful, perhaps she ought to take some lessons from them. The next day, I found a new storage facility to keep my belongings at, and I will not be doing business with Best Storage NW any longer. ... Read more
    La J. - 4 September 2025
    Well came in to rent a uhaul giggling happy with my friend and Jenn was all of a sudden very uncomfortable with a happy customer so uncomfortable she had to say something and literally just was overall rude definitely wouldn't get a unit here having to deal with her! ... Read more
    Brede P. - 28 August 2025
    Great customer service. I had the pleasure of meeting Jen, who helped me with a charge discrepancy and went above and beyond to resolve it. Thank you for your courteous service Jen. I will add, storage units and facility are clean and robust access using the app to enter and exit with ease. ... Read more
    Jolene C. - 6 August 2025
    Online purchase was easy, however I was not able to acquire a door code because nobody was on site mid day Saturday when they were supposed to be open. The sign said attendant would return at 10, but it was already almost 2 pm and they close at 6 pm. So still can not use the unit. ... Read more
    Carl R. - 11 November 2024
    Brian B. - 27 October 2024
    China C. - 3 September 2024
    David was super helpful and friendly. Helped me with a promo I didn't even know they had, showed me around the facility even helped me book a u haul later on in the evening after I forgot and called later in the evening. It was nice to have someone so helpful and positive when I was going through a really hard time and having a bad day ... Read more
    Monica D. - 15 June 2024
    Well, they're all ways cleaning the parking lot, picking up everyone else's litter and garbage. This company is very kind and thoughtful for doing this single act of kindness without trying to take credit for anything. They just naturally continue cleaning the other lots as usual, so it's always nice and clean everywhere for everyone to sèe. ... Read more
    Jessica H. - 14 June 2024

    About this facility

    Located at 16290 Auto Lane in Sumner, WA, this West Coast Self-Storage facility offers a range of storage unit sizes, including small, medium, and large options, to meet the needs of both residents and businesses in the area. Sumner’s growing community and its mix of homes and apartments make this facility an excellent choice for anyone needing additional space, especially during moves or renovations.

    This facility is designed for convenience and security, featuring climate-controlled units to protect your belongings against Sumner’s occasional damp weather. The drive-up access option makes loading and unloading hassle-free, while elevators and first-floor access simplify storing items in its multi-level storage building. The property also includes indoor units, parking, and is monitored by security cameras for added peace of mind. An onsite manager is available to address your storage-related needs.

    For added convenience, this West Coast Self-Storage facility offers contactless renting, online payment, and a retail section for moving supplies. Whether you need seasonal storage or a long-term solution, this facility is ideal for individuals and businesses seeking secure, accessible, and hassle-free storage options.

    Price comparison

    See how this facility's unit prices compare to others in Sumner, broken down by size.

    Small $92/mo
    Location minimum Location maximum
    $29/mo $119/mo
    Medium $197/mo
    Location minimum Location maximum
    $110/mo $294/mo
    Large $349/mo
    Location minimum Location maximum
    $167/mo $499/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    26

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    39

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 26, Bike Score®: 39

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • DaVita Dialysis

      Services 0.01 miles

    • Jay Lee's Sumner Honda

      Shopping 0.11 miles

    • Molen Oral & Facial Surgery

      Services 0.14 miles

    • 410 Chiropractic

      Services 0.15 miles

    • Schafer's Bar & Grill

      Food & Drinks 0.18 miles

    • Woodland Park Greenhouse

      Shopping 0.2 miles

    • 410 Dental Associates

      Services 0.21 miles

    • Sunset Ford

      Shopping 0.22 miles

    • Molen Orthodontics

      Services 0.24 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 16290 Auto Lane is accessible during regular access hours, typically Mon-Sat: 10 a.m. - 6 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At West Coast Self-Storage - 16290 Auto Lane, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 16290 Auto Lane for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
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