Public Storage - 7601 NE 5th Avenue, Vancouver, WA 98665

4.8/5 - 574 Reviews
Location:
7601 NE 5th Avenue, Vancouver, WA 98665
Office hours:
  • Mon-Sun: 6 a.m. - 9 p.m.

Public Storage - 7601 NE 5th Avenue, Vancouver, WA 98665

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    7.5x10 Self Storage 75 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $120/mo
    5x15 Self Storage 75 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $104/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Roll-Up First Floor Access
    $100/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $90/mo
    5x10 Self Storage 50 Sq. Ft.
    Elevator Access Roll-Up First Floor Access
    $83/mo
    5x10 Self Storage 50 Sq. Ft.
    Elevator Access Swing First Floor Access
    $76/mo
    5x5 Self Storage 25 Sq. Ft.
    Elevator Access Swing First Floor Access
    $75/mo
    10x10 Self Storage 100 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $147/mo
    12x30 RV 360 Sq. Ft.
    Boat Storage Drive-up Access Outdoor Access Parking RV Storage
    $506/mo
    10x30 Vehicle 300 Sq. Ft.
    Boat Storage Roll-Up Drive-up Access Outdoor Access Parking RV Storage
    $371/mo
    10x20 Self Storage 200 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $337/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Roll-Up Drive-up Access Outdoor Access Parking
    $328/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Truck Rentals
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Online Payment
    • RV Storage

    Customer reviews

    4.8/5
    Average rating
    574
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    Rats! They even cheered through my gallonn bottles of Catwater-PH (thick heavy duty bottles that cost $30+ each), destroyed a bunch of things. But Terri is cool. Very nice, understanding and down to earth. ... Read more
    Victor M. - 6 February 2026
    TLDR: RAT INFESTATION When I returned to my unit after a few months, I found extensive rodent activity (urine and droppings) on my boxes, totes, and bags. The droppings were so heavy on top of items that when I pulled things down, they rained over me. At the time, no one was at the front desk. The owner did eventually return my calls, which I appreciated, but the only solutions offered were a broom for me to clean the unit myself, put my own preventative measures in the unit and the option to file an insurance claim for up to $200. Given the extent of the problem, I don’t feel this was an adequate response to a serious hygiene issue which I see in other reviews has also been brought up. Unfortunately, this means we’ll now need to spend part of our limited time in town moving everything to a facility without a rodent infestation. ... Read more
    Chelsea L. - 24 September 2025
    Tracy W. - 24 September 2025
    Aiden H. - 3 September 2025
    Stormie - 30 August 2025
    C - 29 August 2025
    I signed up for the lock-in-price at $70 last year in the Fall. And the price went up to $90, then $129 and it hasn't even been a year yet. I was notified I will be paying $170 in August. I am super disappointed in their deceiving contracts. I do not recommend at all. Customer service is great though. ... Read more
    Lillie D. - 31 July 2025
    Excellent customer service from Teri at this location! Answered all my questions, helped getting the reservation going and even followed up to make sure move in went well. I was moving from Utah to Washington and I was very nervous about getting a storage unit to be ready for after we drove in from Utah. Teri helped make the process easy and smooth and made sure I was taken care of. Property was clean and easy to get to, unit was perfect for my needs and the app made access and locating my unit easy. Overall very good experience. ... Read more
    Maddie J. - 24 July 2025
    Amazing customer service. Teri took extra time to make sure that we knew everything and that we got what we need and could afford. Took the time to make sure everyone involved understood all the terms do there would be no surprises. ... Read more
    Sam H. - 8 February 2025
    First storage units I have rented in my life, and it couldn't have gone worse than my experience here. Not only do they raise the rates $40-60 every few months, they developed a rodent problem during my 2 years there and almost all my furniture was RUINED in BOTH of the 10x10 units I had. On top of the pea and sheet everywhere, I also found a dead body in each unit.. so that was fun. They could have at least sent me an email or called me to let me know that I may want to take some sort of action, since they can't legally go into my units to place traps or anything.. Poor Teri, the manager there, has her hands tied by corporate, and she has to field all the issues because of this. If you rent here, consider getting their Orange Door protection plan.. as I also learned that Allstate Homeowners does not cover damages by rodents, birds, or other animals/pestilence.. At least my drums were pretty much unscathed. Anyway, avoid this BS company! I moved the stuff that wasn't destroyed to Extra Space. Lower rates and clean, temperature controlled units. ... Read more
    Chris B. - 28 January 2025
    We had a terrible experience with this storage facility. When we visited our unit, we immediately noticed a severe rodent infestation, and much of our belongings were ruined. Teri, the manager, was dismissive and unhelpful. I originally reached out and left a voicemail and she eventually left me a voicemail days later. At this point I had already looked into everything and made the quick decision to get out of there. On the day we moved out, her only suggestion was to use the facility provided insurance, which barely covers vermin damage ($250 maximum with a deductible of $100 or $150). When I pointed out how poor the coverage was, she said we should have submitted something through our personal insurance—completely defeating the purpose of paying extra for theirs. She also claimed they have pest control out every week and said she had "no idea" what was going on—very reassuring... She is prone to asking people she interacts with for just a couple of minutes to leave a 5-star Google review. I know this because she’s done it to me after I was in the office for less than a few minutes, and I’ve also seen her do it to others while I was waiting in line on other visits. Keep that in mind when reading reviews. The bad reviews consistently mention similar issues, while the 5-star reviews are vague or only based on interactions, not the actual condition of the units. I’m not paying for an "on paper" friendly manager; I’m paying to keep my belongings safe—something this facility fails to do. ... Read more
    Emerson P. - 10 January 2025
    Brandon W. - 4 January 2025
    Trent B. - 29 October 2024

    About this facility

    Located at 7601 NE 5th Avenue in Vancouver, WA, this Public Storage facility offers a variety of storage solutions designed to fit different needs. With small, medium, and large unit options available, it’s easy to find the right amount of space. The facility features climate-controlled units, which are especially useful for protecting your items from the damp Pacific Northwest winters. Options like swing doors and roll-up doors provide further flexibility, making it simple to access your belongings.

    This facility is equipped with modern conveniences like elevators, first-floor access, and drive-up access, catering to renters who value ease of use. Safety and security are top priorities, with a gated entrance, security cameras, and an onsite manager ensuring peace of mind. For those on the go, contactless renting and online payment make the process seamless and convenient. The facility even offers truck rentals and moving supplies, simplifying the moving process.

    Perfect for families, students, or businesses in Vancouver, this Public Storage facility stands out as a practical and secure option for diverse storage needs. Whether you're decluttering, downsizing, or storing seasonal items, this facility has you covered.

    Price comparison

    See how this facility's unit prices compare to others in Hazel Dell, broken down by size.

    Small $93/mo
    Location minimum Location maximum
    $35/mo $203/mo
    Medium $147/mo
    Location minimum Location maximum
    $75/mo $359/mo
    Large $386/mo
    Location minimum Location maximum
    $96/mo $509/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    73

    out of 100

    Walk Score

    Very Walkable

    Most errands can be accomplished on foot

    74

    out of 100

    Bike Score

    Very Bikeable

    Bike routes support regular local travel

    Walk Score®: 73, Bike Score®: 74

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Affirdable Oral Surgery

      Services 0.04 miles

    • USPS

      Services 0.05 miles

    • Hallmark

      Shopping 0.06 miles

    • Railside Brewing

      Food & Drinks 0.06 miles

    • LA Fitness

      Recreation & Entertainment 0.07 miles

    • Hazel Dell Dry Cleaners

      Shopping 0.07 miles

    • JC Fitness Zumba For All

      Recreation & Entertainment 0.07 miles

    • Natural Grocers

      Grocery Stores 0.07 miles

    • Northeast Hazel Dell Avenue & Northeast 76th Street

      Transportation 0.08 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 7601 NE 5th Avenue is accessible during regular access hours, typically Mon-Sun: 6 a.m. - 9 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 7601 NE 5th Avenue, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 7601 NE 5th Avenue for specific restrictions and recommendations.

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