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StorageMart - 802 East Bay Street, Milwaukee, WI 53207

4.7/5 - 577 Reviews
Location:
802 East Bay Street, Milwaukee, WI 53207
Office hours:
  • Mon-Fri: 9:30 a.m. - 5:30 p.m.
  • Sat: 9 a.m. - 4 p.m.

StorageMart - 802 East Bay Street, Milwaukee, WI 53207

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    11x9 Self Storage 99 Sq. Ft.
    Climate-Controlled
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled
    5x18 Self Storage 90 Sq. Ft.
    Climate-Controlled
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled
    5x14 Self Storage 70 Sq. Ft.
    5x14 Self Storage 70 Sq. Ft.
    Climate-Controlled
    5x13 Self Storage 65 Sq. Ft.
    Climate-Controlled
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    5x9 Self Storage 45 Sq. Ft.
    Climate-Controlled
    5x8 Self Storage 40 Sq. Ft.
    Climate-Controlled
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled
    4x15 Self Storage 60 Sq. Ft.
    Climate-Controlled
    11x14 Self Storage 154 Sq. Ft.
    Climate-Controlled
    11x13 Self Storage 143 Sq. Ft.
    Climate-Controlled
    11x10 Self Storage 110 Sq. Ft.
    Climate-Controlled
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled
    10x14 Self Storage 140 Sq. Ft.
    Climate-Controlled
    10x13 Self Storage 130 Sq. Ft.
    Climate-Controlled
    10x12 Self Storage 120 Sq. Ft.
    Climate-Controlled
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled
    8x18 Self Storage 144 Sq. Ft.
    Climate-Controlled
    10x25 Self Storage 250 Sq. Ft.
    Climate-Controlled
    10x23 Self Storage 230 Sq. Ft.
    Climate-Controlled
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Retail Available
    • Onsite Manager
    • Truck Rentals
    • Security Camera
    • Credit Cards Accepted
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.7/5
    Average rating
    577
    Number of reviews

    Read some helpful reviews of StorageMart, 802 East Bay Street, Milwaukee, WI 53207, shared by real renters with genuine experiences and honest opinions.

    Poor staff service . Storages still caused mold. I was not reimbursed for my damaged property. Facility is Not fully temperature controlled. Elevator goes out everyday. Never anyone in office to talk with. The corporation will not pay for any damage to your property. Please go elsewhere for better storage. ... Read more
    Veey V. - 19 September 2026
    HORRIBLE. The elevators are constantly down and their excuse is that if "they are not locked properly" they will get jammed. Was gaslit and dismissed by Linsdey on the phone, stating she was "on vacation" and that the elevator has previously been repaired before I moved in. I requested a discount or compensation for having my lock broken too and having to wait for someone to come open it for me after a long busy work day. I can't wait to get my stuff moved out of here, I will not be using it past August. The doors outside also don't securely close so anyone can just walk up in there if someone doesn't shut it behind them closely. Do yourself a favor and DO NOT rent a unit here, stick with uhaul or someplace else. Overpriced and the worst costumer service I've ever experienced. ... Read more
    JC - 3 July 2026
    Doesn't do great customer service. My move in date was May 25th, on memorial day. No one, understandably, was in the office, so a friend and I went to move in my things since the building was still accessible. When we arrived, we found my unit on the basement floor, and two elevators that both went from the main floor, to the basement. One of the elevators was labeled out of service. The second elevator, we attempted to move from the subfloor, to the main floor, but it was getting stuck halfway and didnt stop on the main floor, where we needed to load my things onto. We assumed we were operating it incorrectly and decided to come back the next day when someone could help us. We did, and the manager also tried the elevator only to find out that it was malfunctioning and that we wouldn't be able to use it. Now, I understand that the situation was circumstantial; an elevator breaking down isn't the manager's and staff's fault. But I am frustrated that with the many elevators broken down (it wasn't just those two) they didn't think to make sure the last elevator that went down to the basement was operational before they had a tenant move things in. Additionally, when the manager called the regional office to ask if there was anything they could do about the situation: a different unit on the ground floor at a reduced price until the elevator was fixed (they seemed to not have any available on the ground floor, so that was understandable but even if they did they would've asked for the full price), or even in hindsight now a good alternative could've been an extra month on the discount plan that they have going on for different units, they said there was nothing they could do. I had 15 bins to move in and with quick thinking a friend suggested getting a wooden board and sliding them down the stairs and moving them in that way, so thankfully it worked out. All this goes to say that is if something goes wrong that's not your fault, with Storage Mart you're on your own. Just to clarify once again, not the manager's decision, but the regional office for whatever reason, decided there wasn't anything they could do. Wasted my time and energy fixing it myself. ... Read more
    McKalynn E. - 21 June 2026
    Tried to store our stuff here, but had to get a refund and move elsewhere right away. Would recommend booking directly with the location and not on the phone with StorageMart's call center. When I reserved my unit over the phone, I was recommended to pay the extra fee to be on the main floor (not the basement) and closer to an elevator. The day we went to pick up our keys and move in some items, I checked in at the front desk and was told we had been given a basement unit. After discussing the issue, since I had been assured on the phone that we would have a main floor unit, the staff member reassured me that our unit was very close to an elevator and still justified the extra fee we were paying. She then went to show us our unit near the elevator, but the elevator was broken and out of service. The next closest elevator was all the way on the other side of the floor, making ours quite possibly the furthest unit from any elevator. I called the next day to discuss our options, and Lindsey was extremely kind and helpful. Unfortunately, they didn't have any other units available that fit our needs, but she was able to issue us a full refund. Really appreciated her help with that, though I wish we hadn't had to go through this whole ordeal. ... Read more
    Megan P. - 18 June 2026
    The storages are very clean Lindsay has helped me move from the basement to the first floor. Found me something very reasonable. I’ll definitely be doing more business with them as long as she’s here.. It’s reasonable pricing and they are very customer oriented. Everyone should definitely check these out. ... Read more
    Yeya R. - 29 May 2026
    Although the building itself is not very user friendly for moving in, the manager Kristina is excellent! She came to the rescue on a Sunday afternoon to help with some major logistics for our move in. She excels in every area of: promptness, respect, customer service and building management! I give Kristina 5 stars for her services. ... Read more
    Carolyn P. - 29 September 2025
    Kristina and Lindsey were truly amazing. So incredibly nice and genuine! They made the whole process easy and welcoming, I felt like I was leaving my stuff at a friend’s house not a big storage company! Also, this place is well maintained, floors swept and it smells cleans. Great experience. ... Read more
    Trina - 24 September 2025
    Suzanne - 24 July 2025
    Kristina helped my wife and I get a storage unit for our home overflow. The process was simple and smooth. Storage mart is clean and the customer service is top notch. We are a returning customers because of the previous experiences with Kristina. Highly highly recommend. ... Read more
    C B. - 6 May 2025
    Kristina, the manager, is very pleasant and helpful with any questions or concerns you may have regarding storage units. Nicholas, the maintenance man is also very pleasant and between the two of them they keep the place clean and running smoothly. ... Read more
    Stephan H. - 3 April 2025
    My experience here at storage mart was great. The service I received from Kristina was impeccable,she was very sharp and helpful with all my questions, very knowledgeable information I received from her. ... Read more
    Gerard - 6 March 2025
    Just wanted to share that Kristina has great energy and customer service skills. Although it was closing time she made sure we were all set-up before calling it a day. Shes a good problem solver as well. There was someone blocking the garage entry but with her personality she got them to create space for us too. I'd say shes a keeper. Good help is hard to find these days. You should be proud to have one of the best!! Thanks a bunch Kristina for all your help!!!! ... Read more
    Carrie h. - 27 February 2025
    Rent for the smallest unit went from 69.99 to 141.00 with no explanation as to why the price increased. Milwaukee real estate does not support that price and range and this business is evil. They are extorting money from the customers with no real reason for the price increased. They will also add on little subscriptions to your account occasionally and if you don’t check you might be paying for unnecessary insurance. I rented for 7 years and the place is rat infested. Ruined the baby grand. The worst was when I called to find out, no one would pick up the phone. I was hung up on by the call reps. This place is a joke no matter what city and what country, AVOID AT ALL COSTS ... Read more
    David (. - 17 December 2024
    This location is extremely secure and cleaned to an immaculate level. Some hospitals aren't even as clean as this place it. On top of the cleanliness is the price and quality of the units. It's extremely affordable and the units are great. But what takes the cake is the woman at the front desk, Kristina. She really cares about what she does as well her customers. Her knowledge of the space and the units is unmatched. When you talk to her it's like speaking to the owner of the building, she's amazing. 10/10 would recommend you storing your stuff at this location. ... Read more
    Marco B. - 28 August 2024

    About this facility

    Located at 802 East Bay Street in Milwaukee, WI, this StorageMart facility offers a wide selection of small, medium, and large units to accommodate your storage needs. Whether you’re downsizing, decluttering, or managing a move, there’s a unit size to suit you.

    This facility provides climate-controlled units, a must-have in Milwaukee’s fluctuating weather to protect sensitive items from damage caused by extreme temperatures and humidity. Featuring indoor access and multi-level storage, the facility ensures comfort and convenience, no matter the season. Security is a priority, with a robust system that includes security cameras and an onsite manager for added peace of mind.

    Additional conveniences like online payment and credit card acceptance make the process simple and hassle-free. For those tackling a move, the facility also provides truck rentals and a retail section for moving supplies. This StorageMart facility is ideal for anyone in need of reliable, secure, and well-maintained storage in Milwaukee.

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    58

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    45

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    73

    out of 100

    Bike Score

    Very Bikeable

    Bike routes support regular local travel

    Walk Score®: 58, Transit Score®: 45, Bike Score®: 73

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Lincoln & Lenox

      Transportation 0.23 miles

    • The Mothership

      Food & Drinks 0.25 miles

    • Lincoln & Bay

      Transportation 0.26 miles

    • Lincoln & Woodward

      Transportation 0.26 miles

    • Lincoln & Winchester

      Transportation 0.26 miles

    • The Exchange

      Food & Drinks 0.34 miles

    • Sugar Maple

      Food & Drinks 0.34 miles

    • Voyager

      Shopping 0.35 miles

    • Interval

      Food & Drinks 0.35 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 802 East Bay Street is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 5:30 p.m., Sat: 9 a.m. - 4 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At StorageMart - 802 East Bay Street, available security amenities may include Security Camera, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 802 East Bay Street for specific restrictions and recommendations.

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