Storage Rentals of America - 1352 Hansford Street, Charleston, WV 25301

4.7/5 - 332 Reviews
Location:
1352 Hansford Street, Charleston, WV 25301
Office hours:
  • Mon-Tue: 9:30 a.m. - 5:30 p.m.
  • Thu-Fri: 9:30 a.m. - 5:30 p.m.
  • Sat: 9:30 a.m. - 4 p.m.

Storage Rentals of America - 1352 Hansford Street, Charleston, WV 25301

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    7x10 Self Storage 70 Sq. Ft.
    Climate-Controlled First Floor Access
    $99 - $114/mo
    6x10 Self Storage 60 Sq. Ft.
    Climate-Controlled First Floor Access
    $75 - $86/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $73 - $96/mo
    5x8 Self Storage 40 Sq. Ft.
    Climate-Controlled First Floor Access
    $75/mo
    5x7 Self Storage 35 Sq. Ft.
    Climate-Controlled First Floor Access
    $45 - $52/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled
    $43 - $69/mo
    10x12 Self Storage 120 Sq. Ft.
    Climate-Controlled
    $195/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled
    $125 - $194/mo
    7x15 Self Storage 105 Sq. Ft.
    Climate-Controlled
    $184/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $268 - $354/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Parking
    • First Floor Access
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.7/5
    Average rating
    332
    Number of reviews

    Read some helpful reviews of Storage Rentals of America, 1352 Hansford Street, Charleston, WV 25301, shared by real renters with genuine experiences and honest opinions.

    We rented a unit online. We were told we’d be able to access the unit even if none of the staff was in. The code they gave us to the door did not work. Someone else loading their stuff into a unit offered to let us in. When we got in, the unit number they rented to us straight up does not exist. We tried the other building too, code did not work. They have a customer support number posted around, we called multiple times and nobody picked up. The customer service claims to be 24/7, and what they mean by that is apparently they have an AI chatbot that runs when they’re not picking up the phones. The chatbot could not solve our problem and told us to wait until the staff was in the building. Again, the staff told us over the phone that we WOULD BE ABLE TO ACCESS THE FACILITY WHEN THE STAFF WAS NOT THERE. We spent our money to rent a truck and packed up all our things and now we’re gonna have to pay even more to keep the truck for even longer because of the incompetence of this team. Take your business elsewhere unless you want your time and money completely wasted. ... Read more
    Sophia V. - 6 July 2026
    Just rented a unit at Storage Rentals of America and it was an awesome experience! Andrew was wonderful in assisting us and showing us the ropes. After I left, I realized I had put the wrong lock on the storage unit and Andrew was wonderful with helping me fix that problem. Andrew was great with customer service, communication and very personable. Will definitely rent from you guys again! We so appreciate you Andrew!! ... Read more
    J J. - 11 June 2026
    If you need a storage rental this is the place. It is clean, convenient, they also provide an elevator and dollies to assist your move. Security is sound and the staff are very helpful and more than pleasant. Thank you Hailey for all your help while assisting me to obtain a rental unit. Your courtesy, respect, knowledge were very appreciated, qualities very much missed in today's world. Your personality can't be beat with s smile that is contagious. ... Read more
    Melissa B. - 1 March 2026
    Very clean facility. Stopped in to check pricing on some spaces as we are moving to Charleston next month and will be needing a unit. Crystal, Hailey and Andrew were very nice and answered all of my questions. Andrew showed me a few units and everything looks very nice. I look forward to getting a unit ... Read more
    Jonathan B. - 13 February 2026
    Stopped by to check prices for a 10x10 as im moving in a couple of weeks. Crystal and Andrew were very helpful with pricing. Andrew showed me a 10x10 unit and the facility was very clean. I look forward to storing here ... Read more
    Davis W. - 22 January 2026
    Such a nice facility. Andrew, Hailey and Crystal are wonderful. They made the process very easy. Andrew showed me the unit and explained the process and what to expect. The move in was very easy. Thank you ... Read more
    Harry - 16 January 2026
    joseph m. - 2 August 2025
    Greg - 12 June 2025
    The staff are super helpful and friendly. I am very happy with this facility and the staff. I had asked to alter my reservation and they did with a smile.. they even made sure I had all the supplies I needed to move in. Explained everything and answered all of my questions. HUGE Thank you to the staff!! I don't remember the gentleman's name but he has amazing customer service. The ladies did too!! I am comfortable leaving my possessions in this facility. It is very secure and clean!! 10/10 definitely recommend!! ... Read more
    Pequita A. - 17 April 2025
    Bobby H. - 5 April 2025
    The staff are super helpful and friendly. I am very happy with this facility and the staff. I had asked to alter my reservation and they did with a smile.. they even made sure I had all the supplies I needed to move in. Explained everything and answered all of my questions. HUGE Thank you to the staff!! I don't remember the gentleman's name but he has amazing customer service. The ladies did too!! I am comfortable leaving my possessions in this facility. It is very secure and clean!! 10/10 definitely recommend!! ... Read more
    Pequita A. - 28 February 2025
    I would like to say I felt like I made 3 new friends. It was such an awesome experience that I told a few people of the kind souls there. I even opted to get another unit the next day only to find the same 3 happy and helpful employees there to assist me. They get a ????? rating. You all be blessed and that's coming from a man of God. ... Read more
    Tim L. - 19 February 2025
    I went in today to get some price quotes on a unit. I was extremely impressed with how well I was taken care of. The staff at this facility were extremely kind and helpful. If I could give them 6 stars I would most definitely do so. I recommend this place to anyone who needs a storage space! ... Read more
    JTmudslinger - 12 December 2024
    I've had good experience with some of the upper management when I've had issues trying to pay my bill(Their payment methods just outright rejected my card for no real reason. No doy knows why). But after I paid my late bill the other day, I come in to get into my unit, and beside my lock, is a shiny red lock, and nobody in the office to even assist in getting it removed. Plus there was no note saying there wouldn't be anybody in the building either. And when I call the automated service, I couldn't get ahold of any representative, and when I pressed a button to leave a voicemail, it automatically hung up on me. I could only leave a voicemail after the system wouldn't connect me to a person and forced a voicemail on me. I wanted to get a few things out to do some holiday stuff, but now I can't. I am so upset. ... Read more
    Jack B. - 27 November 2024

    About this facility

    Located on Hansford Street in Charleston, WV, this Storage Rentals of America facility offers a range of small, medium, and large units, making it ideal for individuals, families, or businesses seeking additional space. Whether you need to store a few boxes or the contents of an entire home, you’ll find a unit size that fits your needs.

    The facility is equipped with climate-controlled units, a must-have in Charleston's fluctuating weather to protect sensitive items like electronics, documents, and furniture. For convenience, features like drive-up access, first floor access, and indoor storage save you time and effort when loading or unloading your belongings. Those looking for secure storage will appreciate the use of security cameras and the presence of an onsite manager, ensuring peace of mind. The facility also offers parking, which is ideal for vehicle storage, including cars or small RVs.

    This facility stands out with its contactless renting options and easy online payment, making the process quick and straightforward. With moving supplies available for purchase on-site, this location is perfect for anyone in Charleston seeking convenient and reliable storage.

    Price comparison

    See how this facility's unit prices compare to others in Charleston, broken down by size.

    Small $68/mo
    Location minimum Location maximum
    $15/mo $139/mo
    Medium $168/mo
    Location minimum Location maximum
    $45/mo $199/mo
    Large $268/mo
    Location minimum Location maximum
    $95/mo $359/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    57

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    56

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 57, Bike Score®: 56

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Charleston Correctional Center

      Services 0.03 miles

    • Base Camp Printing Co.

      Shopping 0.15 miles

    • CVS Pharmacy

      Services 0.22 miles

    • Appalachian Power Park

      Recreation & Entertainment 0.29 miles

    • Valley Gardens

      Shopping 0.33 miles

    • East End Bazaar

      Grocery Stores 0.34 miles

    • Gino's Pizza & Spaghetti House

      Food & Drinks 0.34 miles

    • Tudor's Biscuit World

      Food & Drinks 0.35 miles

    • Main Kwong Chinese Restaurant

      Food & Drinks 0.36 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 1352 Hansford Street is accessible during regular access hours, typically Mon-Tue: 9:30 a.m. - 5:30 p.m., Thu-Fri: 9:30 a.m. - 5:30 p.m., Sat: 9:30 a.m. - 4 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Storage Rentals of America - 1352 Hansford Street, available security amenities may include Security Camera, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 1352 Hansford Street for specific restrictions and recommendations.

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