Car storage units in Harwood Heights, IL, and nearby areas

Nick was helpful ??

I had a great experience!

Excellent customer service, convenient location & great price.

The facility itself is extremely clean, and you can tell the temperature control is actually working (not just something they advertise). I’ve never had any issues with my items—no damage, nothing missing—and getting in and out is always quick and easy. The actual highlight is the store manager at this facility. Roberto at Extra Space Storage on Diversey is genuinely nice every time I go in (or call, which is a lot!)—always in a good mood, always willing to help, and never makes you feel like you’re bothering him. What impresses me the most is that he actually follows through. If he misses a call from you, he’ll call you back. If he says he is going to work on something for you, he really does and tries everything he can to help. That alone feels rare these days. You can tell he really cares about doing his job well, not just going through the motions. I even saw him dusting the office one day, which kind of says everything about the type of person he is. His work ethic and attention to detail is obvious. I have been using this facility for probably 2 decades off and on. That should speak for itself.

I just rented a storage unit today and this place is sooo clean and spot on. I highly recommend this storage until. Very friendly & helpful staff as well.

I knew a guy who drives Subaru for work and he is always nice and helpful. It’s a very close location and pretty easy access love the rent price too .

Rhonda is Very helpful. She ran on me a space and best customer service. She really cares about her customers, and she’s very friendly.

I checked rates yesterday evening. Called to confirm sizes and rates I saw online this morning. Male employee reserved my space and made my a.m. appointment for today with Jeannie. I arrived and was welcomed by Melanie and Jeannie. The lobby and entire facility was clean & smelled fantastic. Jeannie gave me a well informed tour of spaces, confirmed online price vs. in store price and assisted me thoroughly with what was best to meet my storage needs. They both went above and beyond to provide me with the best customer service. I am very appreciative, grateful and happy as a result of the time and positive new customer experience they provided to meet my needs. I highly recommend this location+it's extremely large, flexible, understanding, accommodating with absolutely excellent staff and thus worth, your time, the distance & the money.