Car storage units in Melrose Park, IL, and nearby areas

Jeannie was of immense help right from the start! She demonstrated great knowledge and was informative on every aspect of the storage space and facility in general. Feeling confident about using this service with people like her on the team!

The facility itself is extremely clean, and you can tell the temperature control is actually working (not just something they advertise). I’ve never had any issues with my items—no damage, nothing missing—and getting in and out is always quick and easy. The actual highlight is the store manager at this facility. Roberto at Extra Space Storage on Diversey is genuinely nice every time I go in (or call, which is a lot!)—always in a good mood, always willing to help, and never makes you feel like you’re bothering him. What impresses me the most is that he actually follows through. If he misses a call from you, he’ll call you back. If he says he is going to work on something for you, he really does and tries everything he can to help. That alone feels rare these days. You can tell he really cares about doing his job well, not just going through the motions. I even saw him dusting the office one day, which kind of says everything about the type of person he is. His work ethic and attention to detail is obvious. I have been using this facility for probably 2 decades off and on. That should speak for itself.

Great customer service helped us with the whole rental process would recommend to everyone looking for storage

Rhonda is Very helpful. She ran on me a space and best customer service. She really cares about her customers, and she’s very friendly.