Climate-controlled storage units in Bonita Springs, FL, and nearby areas

I had to go to the office yesterday about my unit and there was a woman on the phone that I had seen it when I arrived a little earlier and I was unloading my car. I had assumed that she was a housekeeper because she had I think a bucket and a mop or she was pushing something like she was cleaning so I just assumed that when I saw her in the office on the phone, I realized wow she is doing everything today. She’s by herself and that had to be hard..I could tell that it was a difficult conversation because the customer on the other line wanted information about things that Mirion ( spelling??) Couldn’t give him the answers to due to her being there for the first time at that location. Not Once was she rude to the customer? She was so polite so professional so patient and from the way the customer sounded on the other line. I don’t know how she did it, but I was amazed. You don’t see that that often anymore or people maintain a professional attitude in a difficult situation. And on top of the stress of not having the answers this customer wanted, My autistic son was running around the office making noise, grabbing her stuff tried to hang up the phone while she was on it and she just stayed calm and finished her phone call.when she got off the phone, she was so helpful so nice and so understanding about my son, so I wanted to make sure I wrote this review to thank her for the awesome experience because I was very stressed out about my situation there that day. Thank you so much for being so kind Mirion, And I hope to see you there again!

Had an issue and wrote a negative review! They took care of my concerns and made it right. Sign of a good company

We were pleasantly surprised at the expert service we got with returning to our unit after quite some time. Very patient and helpful team running this clean facility. Thank you!

Very clean and secure. With helpful staff!

JD was amazing and so fast to get me the best rates and service. Thank you all for your help.

This place is great, very clean and professional staff, good prices. Ken goes out of his way to help customers feel right at home, highly recommend.. Jc movers

Jessica was friendly, professional, helpful and patient. She answered all my questions, showed me around and carefully explained all my options. The place was very trendy, clean, odor free and convenient for me. In the end I rented a unit and would recommend this place highly.

I wanted to take a moment to leave a review about my experience at your location. Lacey was extremely helpful and kind throughout the process. She made everything very easy to understand and was patient with all my questions. Her positive attitude and professionalism really stood out, and it made the whole experience smooth and stress-free. Thank you for having such a great team member! Viola

Very secyre