Storage units in Illinois

I was very, much impressed when I went to the public storage in Lombard, at 330 N Ave. My first impression was wow these are gonna be pretty small for what I might need to leave in there as far as my clothing and other various items but what made me change my mind completely is Diane. She was incredibly sweet very knowledgeable. And was definitely the key factor that made me change my mind. I love being able to communicate with people that are very nice that explains stuff thoroughly and that she was. She knew her job 100% and was very Happy she had great communication skills. And overall was just a delight to work with through this moving process thank you Diane. I appreciate all your help. You were an amazing person And keep up the work ethics. Thank you for answering every question I had. I really appreciate your help very much. I definitely will stick to this public storage although it’s a little further away from my location. It’s OK it’s what matters when people that work there make it worth going there again thank you so much for your positive and everything. I asked you you were able to answer every question you didn’t rush me. I didn’t feel rushed. You provided every answer on every question I had.

This review is in regards to an Employee by the name of Brad. Exceptional customer service or courtesy! In this day and age that’s very hard to say. I’ve been with this company for a long time ( only out of convenience) and he is the first and only to make me not regret that!! Bravo Brad… and cudos Gateway Storage for once you made me happy!!!

I just rented a storage unit today and this place is sooo clean and spot on. I highly recommend this storage until. Very friendly & helpful staff as well.

Friendly prompt service Quick easy process pleasant experience

Very great detailed service.

Clean, secure facility, convenient location, and reasonable rates. Highly recommend!

I’ve used this storage facility for about 15 years and have always had a great experience. The property has always felt clean, secure, and I’ve never had any concerns with storing my belongings here. The owners have always been friendly, kept a consistent price and available whenever I had questions. I highly recommend them to anyone looking for a reliable storage facility.

Ian was very helpful with my reservation

Very helpful and knowledgeable regarding availability and assistance in obtaining a new unit!

Amber is a fantastic property manager! She’s always professional, responsive, and genuinely cares about helping people. Great experience working with her!