Storage units in Twin Cities, MN

My first experience with Public Storage wasn’t the greatest. I asked to see the units by appointment. I got to the one located on 36th and Nevada in Crystal. There were people waiting and the manager was nowhere to be found. He had his phone charging on the desk inside, so he was there, and that wasn’t a good sign. It signaled that he intended not to be reached. A lady comes from a connected apartment and says she’s on medical leave, so she’s not working as manager, but that the man on duty “was a moron”. I got a call asking me why I didn’t reserve the unit. I said I didn’t come to reserve , but to look at it. She proceeded to apologize for my experience and said I should come to the Washington location where ‘they’re always around’. I ordered and held a unit and it was easy as pie to do. And today I had to do a transfer and it also was easy as pie. The best part was: when I called and Schwa answered, he said he was leaving soon, but he waited and assisted me (very patiently I might add) when I came in. Also, I have to mention, the way to get in and out of the facility, and to get in and out of your unit is really easy. They have an app that simplifies some of these processes as well. I’ve never had to use storage, but my experience by first impression is that I don’t have to look any further than Public Storage on Washington and 17th Ave N in Minneapolis.

Kaelyn did a great job finding me a suitable unit. Friendly and knowledgeable. Unit is well priced and a good value.

Jenny is awesome.. she has a great attitude on life.. she has a great custome service personality and helped out alot in the couple days we've been renting a unit there.. she definitely deserves a raise.. .

Craig was very helpful with giving us a tour of various units available and ultimately helping us process our rental agreement. The location is clean and feels very secure.

I like the no fuss approach and 24 hour access. I get in and get out without any hassle. The indoor units are worth every penny. Drive in and weather isn't issue. Carts available for navigating items to and from unit.

I have used Acorn Mini Storage several times. They are very fair in price, but the biggest thing for me is the fact that I can call them and talk to a local employee to work out details for moving in or moving out. Let's face it, when you need mini-storage, whatever you have going on, you already have a million things to coordinate, and they work hard to make getting a unit and access easy! At move out, they are just as awesome! 5-stars all the way for Acorn Mini Storage!

Sherry the best and explained everything in detail! Very happy ??

I had a great experience getting my rental today with the help from Michael he did an awesome job!

Great staff, very clean and room for unloading inside.

Easy to get a storage rental same day. Nice facility and very clean. Super happy w service from the time we called to inquire about a storage unit. Nice space to pull trucks inside when unloading and lots of dolly’s to put boxes and furniture on to help move to the storage unit.

Terry was a great help getting me set up with my storage unit.