Storage units in Texas

Shelia and Matt have great customer service. The property was very clean.

Sharon provides an Excellent Customer Service. Her knowledge and friendly service goes above and beyond to assist customers, making the entire process smooth and stress-free. If you’re looking for a storage solution that prioritizes customer satisfaction, this is the best choice. Highly recommended!

Great facility...super clean and fully automated!! Great experience

Update #3 - I was contacted by another decision maker who was able to resolve my concerns. Helen was able to extend a goodwill adjustment to my account and everything has been resolved. Thank you Helen! Update #2 - I was contacted by a decision maker regarding the rent increase, and I thought I had everything worked out. I turned off autopay until the issue was resolved, but before I could turn it back on I was change a late fee, and they charged me the $15 I disputed (the difference between my previous rate and the new rate) after I told them I would contact the bank and ask them to resolve the dispute in favor of Public Storage. Very disappointed that what I thought was a reasonable resolution has devolved into another issue I have to deal with. To top it off, the only autopay method that they are allowing me to use is direct debit from a bank account. That’s not how you to treat a customer who had a valid concern yet was on autopay for 14 months. I can understand this approach for a chronic delinquent customer, but not for one whose credit score is in the top 1% of the national average. SMH. Update: Avoid using Public Storage. The pricing is predatory and is nothing more than a bait and switch. In a little over a year my rate increased by 100%, from $30 to $61/mo. Also, the staff is very quick to respond to positive reviews, while less than favorable reviews do not receive a response. This behavior only confirms that they are not genuinely concerned about the customer experience. This will be our last month renting a storage space from Public Storage. This is a new facility so it’s nice; however, I received a notification that the rent would increase from $30/mo to $46/mo. This is an increase of 51%, after only renting a space for four months. I would recommend that anyone considering renting a space at Public Storage be cautious regarding rate increases. There are less expensive alternatives in the area that will meet my storage needs.

The folks at Optimum are extremely easy to work with, the facility is very secure and well kept with plenty of room for the larger 5th wheel rigs.

This location was extremely clean and Patrick was courteous. He is knowledgeable about the storage units and provided me with helpful advice regarding my inquiries of the rental options. Thank you Patrick I really appreciated your expectational customer service!!!!!

This storage has been amazing so far. I rented the unit in feb and the rent had gone up in a matter of 3 months, so I called to see what could be done and Diana was a sweetheart and so helpful, she did not hesitate to see what could be done to bring my rent down, and she DID she bought my rent down and even got me a credit towards my current month.

Rolando was very helpful, thorough, and professional. The facility is clean and I have the utmost confidence that our belongings will be in good hands! Pasadena TX is the best and Safe Space is leading the way!!

I called up to Storage 365 off of Hwy 205. I spoke with Ariana about renting a storage unit. She was very friendly and very knowledgeable. She helped me out so much and was so patient with me and all of my questions. Because of her, I will be chosing to go to Storage 365 in the very near future!! Thanks Ariana!

Tarryn was very pleasant and courteous with our request. Smooth process and greatly appreciated his service!

Service was easy and fast

Such an easy move-in process! The keyless entry and ability to share access with family remotely is super convenient!

Very clean, nice and friendly atmosphere

It was easy to get the information on cost and size. We rented short term. The move out process was also quick and easy to complete. It was definitely a good experience.