Storage Star - 11711 Old Seward Hwy, Anchorage, AK 99515

4.6/5 - 61 Reviews
Location:
11711 Old Seward Hwy, Anchorage, AK 99515
Office hours:
  • Tue-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 4 p.m.

Storage Star - 11711 Old Seward Hwy, Anchorage, AK 99515

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Onsite Manager

    On-site staff available to assist with property needs

    Not sure which size you need? Check our size guide to find the perfect fit.
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled
    $398/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $308/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled
    $225/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled
    $573 - $623/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled
    $413/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled
    $1,052/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $617 - $668/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Drive-Up Access
    • Onsite Manager
    • Security Camera
    • Gate
    • Online Payment

    Customer reviews

    4.6/5
    Average rating
    61
    Number of reviews

    Read some helpful reviews of Storage Star, shared by real renters with genuine experiences and honest opinions.

    Lorraine was wonderful! She showed me the storage units and was very informative throughout the entire process. She answered all my questions clearly and made everything easy to understand. Her great customer service and friendly attitude made the experience smooth and stress-free. I truly appreciate her help and would highly recommend working with her! ... Read more
    Levaleai M. - 19 November 2025
    The on-site manager at Storage Star self-storage on Old SewardHwy was very friendly and informative. I have an interior unit that is very accessible with strong lighting and a large cart to move items from the entry door to my unit. The location of Storage Star is very convenient to Southside neighborhoods along a major traffic artery. Rates are very reasonable. Highly recommend. ... Read more
    joan g. - 28 September 2025
    So far everything seems ok. The only negative comment is that I went to Storage Star's other location at 225 Boniface Parkway, Anchorage, Ak. 99504. I went there because I had to to rent a storage unit at the 11711 Old Seward location, and no one was at that location, so I had to drive to 225 Boniface Parkway location to rent. The negative is that I smelled cigarette smoke in the office- very strong. My understanding is that the city of Anchorage has a No Smoking ordinance in Anchorage area businesses. It is also a problem for me, as I do have asthma, and it had an effect on my breathing, when I was in there signing up to rent a storage unit. ... Read more
    Al - 22 August 2025
    Bryan L. - 4 August 2025
    Lorraine was very informative and friendly throughout the entire check-in process: thank you for your good prices and good customer service! Thank you, Lorraine: people like you are what make businesses worth going back to! ... Read more
    Ivan G. - 24 July 2025
    Nichole J. - 20 July 2025
    Lo W. - 4 February 2025
    I started renting from this facility in 2016 when it was Top Shelf. They were top-notch in their services & pricing, giving you a month free if you purchased a full year in advance. This was great. And, someone was always there running the facility, making sure the facility was clean, working properly and secure. It was very secure, with coded security gates and locked doors for inside storage units. However, this all changed when it was bought by Storage Star. After 1 year, the facility went down hill, in all regards. First, no more discount for purchasing a year in advance. Second, a HUGE price increase and, if you did purchase a year in advance but decided to move out of your unit early, there are no refunds, even if you move out 2 months before your renewal date. Third, the facility is no longer staffed every day. It was stated, since this facility was in a “Good” part of town, there was no need to have someone there every day. Um, I guess criminals don’t go to the “Good” part of town to steal!! Actually, not being staffed every day might not have been an issue, except for the fact that the security also went down hill. This is issue four! Multiple times, the security gate was not working properly and was left up & open. And, all the locked doors for the inside units, had the locks removed because apparently, too many people were losing their keys!! Um, so charge them for new keys and at some point they will stop losing keys when they have to keep paying for them. DUH! But no, now we all suffer because people forget their keys. So, with the security gate not working on multiple occasions, no locked doors and no staff there daily (I believe someone is there only Tuesdsys & Fridays), anyone can walk in, use bolt cutters and steal whatever they wish. Great plan! And, the kicker, issue five, there is a posted sign stating there is no staff except on Tuesday’s & Fridays. Um, WHAT!! Someone can read the sign and come back any of the other 5 days of the week, when the gate is not working and pretty much have the run of the place. The last and final thing, yup, issues six, the facility was just filthy! It was not swept or picked up and this was sad, as it used to be a very clean place. It’s obvious the care has gone way down and it’s like a “slum-lord”, just taking your money, massive rate increase by the way, with little to no effort put back into the facility. I’ve moved my stuff out, and did not get a refund for the 2 months left on my year, which I paid in advance for. I will never use this company again and am encouraging people I meet who are looking for a storage facility, to go elsewhere. I know of at least a hand full of other people who are moving out as well and have had the same exact experience. Very sad. Beware! ... Read more
    Scott C. - 26 January 2025
    This is the cutest storage facility ever. It has 24 hour gate access is located close to the Dimond Mall and has very good customer service. You will be happy to store your belongs at this safe and clean storage facility. ... Read more
    Lorraine A. - 18 January 2025
    Very clean storage facility and I enjoy being able to access my units 24/7. Super secure place and Ross is very nice and easy to work with. When moving in I told him the amount of stuff I would be storing and he got me set up with the right size units I needed. ... Read more
    Kai B. - 23 May 2024
    I feel so lucky to have found this place. Outside of the many great qualities that this storage space has to offer, it is especially such a pleasurable experience working w/ the manager. She always goes out of her way to help when I'm in need. The fact that she runs front desk, does all of the billing, does all of the cleaning of the location, AND takes the time to make my experience enjoyable blows me away. Awesome lady, awesome place. I have been a tenant of storage star for quiet a while now and wanted to take the time to mention that. ... Read more
    Laura R. - 13 January 2024

    About this facility

    Located at 11711 Old Seward Hwy in Anchorage, AK, this Storage Star facility offers a variety of unit sizes, including small, medium, and large, to suit a wide range of storage needs. Anchorage residents will appreciate the convenience and flexibility this facility provides, especially for those navigating the city’s changing seasons and diverse storage requirements.

    One of the standout features of this facility is the availability of climate-controlled units, which help protect sensitive items from the extreme cold and fluctuating humidity levels common in Alaska. The drive-up access makes loading and unloading straightforward, while the presence of an onsite manager and security cameras ensures a secure environment for your belongings. Controlled access through a gated entry adds an additional layer of security.

    With online payment options for hassle-free account management, this facility is perfect for busy professionals, families, or anyone needing a safe and accessible storage solution in Anchorage.

    Price comparison

    See how this facility's unit prices compare to others in Anchorage, broken down by size.

    Small $310/mo
    Location minimum Location maximum
    $43/mo $398/mo
    Medium $493/mo
    Location minimum Location maximum
    $124/mo $605/mo
    Large $835/mo
    Location minimum Location maximum
    $65/mo $1400/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    63

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    22

    out of 100

    Transit Score

    Minimal Transit

    It is possible to get on a bus

    73

    out of 100

    Bike Score

    Very Bikeable

    Bike routes support regular local travel

    Walk Score®: 63, Transit Score®: 22, Bike Score®: 73

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Judy's Cafe

      Food & Drinks 0.06 miles

    • Old Seward & Klatt NNW

      Transportation 0.11 miles

    • Southside Strength

      Recreation & Entertainment 0.15 miles

    • habits coffee company

      Food & Drinks 0.15 miles

    • Greatland Grocery & Supply

      Grocery Stores 0.21 miles

    • Wendy's

      Food & Drinks 0.23 miles

    • Bradley House

      Food & Drinks 0.25 miles

    • US Postal Service - Huffman Branch

      Services 0.28 miles

    • Chain Reaction Cycle

      Shopping 0.3 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 11711 Old Seward Hwy is accessible during regular access hours, typically Tue-Fri: 9:30 a.m. - 6 p.m., Sat: 9 a.m. - 4 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Storage Star - 11711 Old Seward Hwy, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 11711 Old Seward Hwy for specific restrictions and recommendations.

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