Storage Star - 11711 Old Seward Hwy, Anchorage, AK 99515

4.6/5 - 62 Reviews
Location:
11711 Old Seward Hwy, Anchorage, AK 99515
Office hours:
  • Tue-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 4 p.m.

Storage Star - 11711 Old Seward Hwy, Anchorage, AK 99515

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Onsite Manager

    On-site staff available to assist with property needs

Unit size details are currently not available for this property. Please contact the property operator for details about available units.

Amenities & features

  • Climate-Controlled
  • Drive-Up Access
  • Onsite Manager
  • Security Camera
  • Gate
  • Online Payment

Customer reviews

4.6/5
Average rating
62
Number of reviews

Read some helpful reviews of Storage Star, 11711 Old Seward Hwy, Anchorage, AK 99515, shared by real renters with genuine experiences and honest opinions.

Lorraine was wonderful! She showed me the storage units and was very informative throughout the entire process. She answered all my questions clearly and made everything easy to understand. Her great customer service and friendly attitude made the experience smooth and stress-free. I truly appreciate her help and would highly recommend working with her! ... Read more
Levaleai M. - 19 November 2025
The on-site manager at Storage Star self-storage on Old SewardHwy was very friendly and informative. I have an interior unit that is very accessible with strong lighting and a large cart to move items from the entry door to my unit. The location of Storage Star is very convenient to Southside neighborhoods along a major traffic artery. Rates are very reasonable. Highly recommend. ... Read more
joan g. - 28 September 2025
So far everything seems ok. The only negative comment is that I went to Storage Star's other location at 225 Boniface Parkway, Anchorage, Ak. 99504. I went there because I had to to rent a storage unit at the 11711 Old Seward location, and no one was at that location, so I had to drive to 225 Boniface Parkway location to rent. The negative is that I smelled cigarette smoke in the office- very strong. My understanding is that the city of Anchorage has a No Smoking ordinance in Anchorage area businesses. It is also a problem for me, as I do have asthma, and it had an effect on my breathing, when I was in there signing up to rent a storage unit. ... Read more
Al - 22 August 2025
Bryan L. - 4 August 2025
Lorraine was very informative and friendly throughout the entire check-in process: thank you for your good prices and good customer service! Thank you, Lorraine: people like you are what make businesses worth going back to! ... Read more
Ivan G. - 24 July 2025
Nichole J. - 20 July 2025
Lo W. - 4 February 2025
I started renting from this facility in 2016 when it was Top Shelf. They were top-notch in their services & pricing, giving you a month free if you purchased a full year in advance. This was great. And, someone was always there running the facility, making sure the facility was clean, working properly and secure. It was very secure, with coded security gates and locked doors for inside storage units. However, this all changed when it was bought by Storage Star. After 1 year, the facility went down hill, in all regards. First, no more discount for purchasing a year in advance. Second, a HUGE price increase and, if you did purchase a year in advance but decided to move out of your unit early, there are no refunds, even if you move out 2 months before your renewal date. Third, the facility is no longer staffed every day. It was stated, since this facility was in a “Good” part of town, there was no need to have someone there every day. Um, I guess criminals don’t go to the “Good” part of town to steal!! Actually, not being staffed every day might not have been an issue, except for the fact that the security also went down hill. This is issue four! Multiple times, the security gate was not working properly and was left up & open. And, all the locked doors for the inside units, had the locks removed because apparently, too many people were losing their keys!! Um, so charge them for new keys and at some point they will stop losing keys when they have to keep paying for them. DUH! But no, now we all suffer because people forget their keys. So, with the security gate not working on multiple occasions, no locked doors and no staff there daily (I believe someone is there only Tuesdsys & Fridays), anyone can walk in, use bolt cutters and steal whatever they wish. Great plan! And, the kicker, issue five, there is a posted sign stating there is no staff except on Tuesday’s & Fridays. Um, WHAT!! Someone can read the sign and come back any of the other 5 days of the week, when the gate is not working and pretty much have the run of the place. The last and final thing, yup, issues six, the facility was just filthy! It was not swept or picked up and this was sad, as it used to be a very clean place. It’s obvious the care has gone way down and it’s like a “slum-lord”, just taking your money, massive rate increase by the way, with little to no effort put back into the facility. I’ve moved my stuff out, and did not get a refund for the 2 months left on my year, which I paid in advance for. I will never use this company again and am encouraging people I meet who are looking for a storage facility, to go elsewhere. I know of at least a hand full of other people who are moving out as well and have had the same exact experience. Very sad. Beware! ... Read more
Scott C. - 26 January 2025
This is the cutest storage facility ever. It has 24 hour gate access is located close to the Dimond Mall and has very good customer service. You will be happy to store your belongs at this safe and clean storage facility. ... Read more
Lorraine A. - 18 January 2025
Very clean storage facility and I enjoy being able to access my units 24/7. Super secure place and Ross is very nice and easy to work with. When moving in I told him the amount of stuff I would be storing and he got me set up with the right size units I needed. ... Read more
Kai B. - 23 May 2024
I feel so lucky to have found this place. Outside of the many great qualities that this storage space has to offer, it is especially such a pleasurable experience working w/ the manager. She always goes out of her way to help when I'm in need. The fact that she runs front desk, does all of the billing, does all of the cleaning of the location, AND takes the time to make my experience enjoyable blows me away. Awesome lady, awesome place. I have been a tenant of storage star for quiet a while now and wanted to take the time to mention that. ... Read more
Laura R. - 13 January 2024

About this facility

Located at 11711 Old Seward Hwy, Anchorage, AK 99515, this Storage Star facility offers small units ideal for individuals or businesses in need of compact storage solutions. Positioned in Anchorage, where fluctuating temperatures and seasonal weather are common, the facility’s climate-controlled units provide a reliable environment to protect sensitive items such as electronics, documents, and furniture.

For easy access, this facility features drive-up access, making loading and unloading straightforward and efficient. Safety and peace of mind are prioritized with security cameras and an onsite manager to ensure the property is monitored at all times. Controlled entry through the gate adds another layer of security.

Convenience is further enhanced with online payment options, allowing tenants to manage their accounts from anywhere. This Storage Star facility is an excellent choice for Anchorage residents seeking secure, accessible, and well-maintained storage for their personal or business needs.

Location & walkability

This storage facility is in a highly accessible area with excellent walkability and public transit options.

63

out of 100

Walk Score

Somewhat Walkable

Some errands can be accomplished on foot

22

out of 100

Transit Score

Minimal Transit

It is possible to get on a bus

73

out of 100

Bike Score

Very Bikeable

Bike routes support regular local travel

Walk Score®: 63, Transit Score®: 22, Bike Score®: 73

Neighborhood highlights

Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

  • Judy's Cafe

    Food & Drinks 0.06 miles

  • Old Seward & Klatt NNW

    Transportation 0.11 miles

  • Southside Strength

    Recreation & Entertainment 0.15 miles

  • habits coffee company

    Food & Drinks 0.15 miles

  • Greatland Grocery & Supply

    Grocery Stores 0.21 miles

  • Wendy's

    Food & Drinks 0.23 miles

  • Bradley House

    Food & Drinks 0.25 miles

  • US Postal Service - Huffman Branch

    Services 0.28 miles

  • Chain Reaction Cycle

    Shopping 0.3 miles

Frequently Asked Questions

The right storage unit size depends on what you plan to store and how much space you need to move around your items.

5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

The facility at 11711 Old Seward Hwy is accessible during regular access hours, typically Tue-Fri: 9:30 a.m. - 6 p.m., Sat: 9 a.m. - 4 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

At Storage Star - 11711 Old Seward Hwy, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

For safety reasons, most self storage facilities restrict certain items. These commonly include:

  • Hazardous, flammable, or toxic materials
  • Perishable food
  • Live plants or animals
  • Cash, firearms, or irreplaceable valuables

Always check with the facility at 11711 Old Seward Hwy for specific restrictions and recommendations.

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