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Public Storage - 3311 East 2nd Street, Gulf Shores, AL 36542

4.8/5 - 348 Reviews
Location:
3311 East 2nd Street, Gulf Shores, AL 36542
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 3311 East 2nd Street, Gulf Shores, AL 36542

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x7.5 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $134/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Swing
    $114/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Swing First Floor Access
    $73/mo
    5x4 Self Storage 20 Sq. Ft.
    Climate-Controlled Elevator Swing First Floor Access
    $50 - $62/mo
    10x12.5 Self Storage 125 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $159/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $241/mo

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Parking
    • Credit Cards Accepted
    • Keyless Unit Access
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.8/5
    Average rating
    348
    Number of reviews

    Read some helpful reviews of Public Storage, 3311 East 2nd Street, Gulf Shores, AL 36542, shared by real renters with genuine experiences and honest opinions.

    Public Storage in Gulf Shores has always been great. This is my 2nd unit that I have rented over the years and it’s a pleasure to be back. Rita is fabulous to work with and so glad she is still at this location. Scott was very helpful with my rental and if look forward to meeting him. The place is always very clean and never had a problem with codes and access to the property. 10 Stars ?? If I could. ... Read more
    Jill L. - 10 August 2026
    I'm writing an updated review because I left one a few days ago, and I've since learned something that I think other customers should know: This is my last review : One of my biggest concerns is the constant price increases. When I first rented my unit, my monthly rate was around $145. In September 2025, it increased to $180. They later attempted to raise it again, but after I called, corporate agreed to temporarily reduce my rate for about three months. Then, in June 2026, it went up again to $223. It feels like the rates increase every few months, making it difficult to budget for long-term storage. Another issue is the temperature inside the facility. During the summer, it gets extremely hot because the air conditioning is kept so warm. If you're paying for climate-controlled storage, you expect it to actually feel climate controlled. Also, many of the carts have wheels that are peeling apart or falling off, making them difficult to use. After my first review, someone from corporate called me. During that conversation, they offered to lower my rate for three months if I would change my Google review to five stars. I declined because I didn't feel it addressed the underlying issues. A temporary discount doesn't solve the repeated price increases or the other ongoing concerns. What really prompted me to update my review, though, is what I learned about how negative reviews affect the employees. From what I understand, when customers leave poor reviews about issues that are outside the staff's control, the employees can lose bonuses or be financially penalized. If that's true, I think it's incredibly unfair. The employees at this location have always been friendly, helpful, professional, and have kept the property clean. My frustrations are not with them—they're with the policies and decisions made by corporate. As a small business owner myself, I would never take away an employee's bonus because of decisions that I made or policies that I controlled. Corporate should take responsibility for the issues that are actually within its control, such as frequent price increases, maintaining a comfortable temperature inside the facility, and replacing worn-out equipment. The employees shouldn't have to bear the consequences of decisions they didn't make. I sincerely hope the employees don't get in trouble because of this review. They have always treated me with kindness and respect, and they deserve recognition for the work they do—not punishment for problems they didn't create. My review is about corporate's policies, not the people working at this location every day. ... Read more
    sara v. - 10 August 2026
    Debra T. - 13 July 2026
    Stopped in this morning to make sure my online reservation was processed correctly. The online experience was simple, and when I arrived at the location Rita was at the door ready to help. She is the sweetest! She confirmed everything and explained the lock is inside unit and where the unit was located. Very helpful and I appreciate how easy and pleasant the whole experience was. Thank you Ms. Rita! ... Read more
    Stephanie G. - 16 June 2026
    Very satisfied with my experience. I made my reservation online and then needed to change the name on it and didn't know how so I cancelled it and when I went to try and reserve the same size storage unit it was gone. I tried to call the customer service number and they couldn't help me. I was getting ready to drive up there when Rita called me, reinstated my reservation, added the authorized user to the account and helped me get my reservation finalized. Her customer service was top tier. ... Read more
    Tabitha - 6 March 2026
    Wonderful place and Rita and Scott are fantastic! I have now totally moved out, but I had up to four units at one time and never had any issues getting to my belongings when I needed to do so. Great place to store! My only concern is that they do tend to go up on the rates after a few months, however, if you challenge the increase, they will typically work with you to keep your rates the same or minimize any increase. Overall great experience! God bless and thank you, John 3:16 ... Read more
    Randy R. - 1 August 2025
    Taylor C. - 28 July 2025
    Sammy S. - 27 July 2025
    Mrs.Rita was ABSOLUTELY AMAZING! She quickly answered all of my questions and made me feel comfortable with the entire transaction. She was prompt to call me back and schedule an appointment to get me a printed copy of the lease. I can’t say enough good things about her. She deserves a raise! ... Read more
    Misty W. - 9 June 2025
    Dre B. - 10 March 2025
    I was greeted by Ms. Rita when I walked into the office. She was very helpful, she showed me the units to make sure I had the right size for my needs. I would recommend anyone that needs storage space to shop there first. ... Read more
    Nancy V. - 3 March 2025
    Adam R. - 4 February 2025
    Rita was absolutely aswome! Very friendly, and saved me money by checking the current rate against the rate given for the reservation. Very professional place, the unit was very clean and the initial set up only took minutes. I've used many storage facilities and I would recommend this place to anyone. Thanks Ms Rita Jeremy N. ... Read more
    Clay R. - 3 January 2025
    This is the best storage facility in the area with the most helpful staff!! It has all the modern conveniences of a national company with the amazing customer service and personal touches of a local family owned business! Rita has been the been the biggest blessing to us as we used this facility to store my in-laws furniture following the death of my father in law. We do not live locally and she has been SO helpful and accommodating throughout our move into our storage units and then later on when we consolidated units. I’m always so happy to see her face when I come by or hear her voice on the phone when I need assistance with something. She’s an extremely knowledgeable property manager and always happy to help. You just don’t see that kind of customer service anymore! Thank you, Rita!! The facility itself is extremely nice and clean, secure, climate controlled, and everything is always in good working in order when we go. The rates are great for this fantastic facility. It’s in a perfect central location with easy truck access and has a huge elevator. I have nothing but great things to say!! ... Read more
    Sara C. - 8 August 2024

    About this facility

    This Public Storage facility, located at 3311 East 2nd Street in Gulf Shores, AL, offers a variety of storage solutions with small, medium, and large units available. Designed with convenience in mind, these units feature roll-up and swing doors, making it easy to access your belongings. For those with more delicate items, the climate-controlled units provide protection from Gulf Shores' humid climate, ensuring your possessions remain in excellent condition.

    This facility takes accessibility seriously with elevators, first floor access, and multi-level storage options. Whether you're storing furniture from a beach home or seasonal items, the indoor units provide added protection from the elements. The inclusion of keyless unit access adds another layer of convenience and security. The property is equipped with security cameras and has an onsite manager to give renters peace of mind. Parking is also available, accommodating vehicles or additional storage needs.

    For those on the go, this facility offers contactless renting and online payment options, making the rental process seamless. Plus, moving supplies are available on-site, so you can pick up boxes and packing materials while setting up your unit. With its modern amenities and focus on convenience, this Public Storage facility is ideal for residents, businesses, and seasonal movers in Gulf Shores.

    Price comparison

    See how this facility's unit prices compare to others in Gulf Shores, broken down by size.

    Small $93/mo
    Location minimum Location maximum
    $50/mo $134/mo
    Medium $159/mo
    Location minimum Location maximum
    $138/mo $272/mo
    Large $241/mo
    Location minimum Location maximum
    $241/mo $493/mo

    Location & walkability

    This storage facility is in an area with minimal walkability and limited public transit options. A personal vehicle is recommended for most trips.

    18

    out of 100

    Walk Score

    Car-Dependent

    Almost all errands require a car

    31

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 18, Bike Score®: 31

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Tropical Suds Carwash

      Services 0.05 miles

    • Alabama Gulf Coast Chamber of Commerce

      Services 0.27 miles

    • Fitness Factory

      Recreation & Entertainment 0.28 miles

    • Red Roof Inn

      Services 0.36 miles

    • Motel 6

      Services 0.42 miles

    • Microtel Inn

      Services 0.43 miles

    • Gulf Shores Diner

      Food & Drinks 0.48 miles

    • El Toro

      Food & Drinks 0.5 miles

    • Clark's Exxon

      Grocery Stores 0.59 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 3311 East 2nd Street is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 3311 East 2nd Street, available security amenities may include Security Camera, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 3311 East 2nd Street for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
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