Public Storage - 2262 Hillcrest Road, Mobile, AL 36695

4.7/5 - 89 Reviews
Location:
2262 Hillcrest Road, Mobile, AL 36695
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 2262 Hillcrest Road, Mobile, AL 36695

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    7.5x10 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator Roll-Up First Floor Access
    $60/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator Roll-Up First Floor Access
    $120/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $102/mo
    10x15 Self Storage 150 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $90/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $81 - $83/mo
    10x10 Self Storage 100 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $59/mo
    12x50 RV 600 Sq. Ft.
    Boat Storage Drive-up Access Outdoor Access RV Storage
    $101/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $132/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Roll-Up Drive-up Access Outdoor Access Parking
    $95/mo
    8x45 RV 360 Sq. Ft.
    Boat Storage Drive-up Access Outdoor Access RV Storage
    $94/mo
    8x33 RV 264 Sq. Ft.
    Boat Storage Drive-up Access Outdoor Access RV Storage
    $86/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Truck Rentals
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Online Payment
    • RV Storage

    Customer reviews

    4.7/5
    Average rating
    89
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    Emily H. - 6 February 2026
    UPDATE: The site manager Anna reached out to me shortly after posting my review and worked with the district manager to address my concerns noted below. Anna called back before the end of the day to let me know that they would be processing a $50 credit to my account as consideration for the issues with the sign-up promotion. While I still feel that the promotion as advertised is not what was received, it is in not due to a lack of communication and service from Anna, she was very sincere and apologetic for the misunderstanding. For that reason I edited the review and number of stars because it shouldn’t reflect poorly on her location or her management of the facility. Everything else I have experienced at the facility has been great, it is clean, our unit is climate controlled, and appears safe and secure. I will update this review if management resolves my issue, however, here’s how things have gone so far for the new unit I rented January 2, 2026. I rented the unit under a promotion offering first month rental for $1. Upon downloading the app after rental on January 2, I noted my first auto-pay was scheduled for March 1. Made sense, I paid the first month price and they would apply the $1 promo in month 2 (Feb) so my next payment wasn’t due until March. I planned on keeping the unit long term so I wasn’t worried about which month got the promotion. Then I got an e-mail on January 13 saying my rental was due and it was full price, to be taken out on February 1. I know for a fact the app said March 1, and thank goodness, I have a screenshot of that March 1 due date in case I need it for future legal action. I called the onsite office and after a few times on hold I was told that I didn’t click a button for the $1 promo (this is not true). Then the story changed to this was the last unit of that size so the promo wasn’t available (not true) but that I got a 3-month reduced rate instead (thankfully I got a contract that proves this was a lie also). I was told I would get a call back, which I did. The person I spoke with, Melissa, was very friendly throughout but unfortunately she was being told apparently lies by a district manager to pass on to me. When she called back she apologized for the “misunderstanding” which I guess is what they call it when they are caught scamming their customers. She said I would get a $50 credit, which was not satisfactory, but at least it would show good faith. So far, my account does NOT reflect this credit, I will be calling back today for an update. If they don’t resolve this I guess I’m cancelling and moving to another company. If they fix this, I will update this review, but for now, beware of promo scams from Public Storage. ... Read more
    Toby T. - 20 January 2026
    Jade P. - 15 January 2026
    I had an absolutely deplorable experience with this Public Storage. Let me preface this review by saying I am not one to normally complain. I am extremely patient and to upset me this badly you have to egregiously mistreat me as a customer. Here is what happened: Without my knowledge, they changed the lock on my unit. When I went to the office during business hours, there was no one there. When I called repeatedly, no one answered. When someone finally reached back out to me after hours of no communication, their response to my concern was "Oh, yeah, we changed all the locks for a property renovation and sent out a mass email, but it didn't get delivered to everyone. Sorry about that." I was absolutely floored. They threw away the lock that was on my unit THAT I PAID FOR. Anyone could have gone into my unit without my knowledge due to their negligence. What they did is not only unethical but ILLEGAL. I am still unsure whether my belongings have been tampered with as it will take some time to go through, but the very fact that I am having to do so is absurd. The day this happened I was attempting to get into my unit to get an item for a trade valued at several thousand dollars. Since I was not able to access my unit due to Public Storage's complete disregard for me as a customer, I missed out on the trade. Needless to say, I immediately moved all of my belongings out of the unit once they gave me a key to the new lock they had put on there. Imagine this: You auto-pay your rent at your apartment every month. You're a great tenant who has been renting from your landlord for years. You have never caused any issues and you make their life a breeze. Out of nowhere, you come home one day and you urgently need to get something out of your apartment for work. The lock on your door has been changed, and you cannot access YOUR belongings for an entire day. This is the equivalent of what Public Storage did to me. Upon moving my things out of the unit, I noticed an unusual amount of tenants present at the property. When I voiced what had happened to me, they too said the exact same thing was done to them and their unit. There was a line of individuals moving their things out of their units due to Public Storage's absolutely disgusting behavior. I will ensure that if anyone ever asks me for a storage unit recommendation, I will encourage them to steer as far away from this facility as humanly possible. This is how class-action lawsuits are started. Shame on you, Public Storage. You will never again have my business, and I will share what you did to me with as many people as I possibly can. ... Read more
    Alex M. - 5 September 2025
    The Staff was very nice and informative. Ms Anna was a very sweet girl answering all my questions and telling me about the area and showed the size of a unit. Made an old lady happy she didn’t have an attitude like some folks. The place is clean and nice when I rent my unit I’m going there ... Read more
    Michelle B. - 5 September 2025
    Thank you Anna for the time you spent and advising me of the best option for my storage needs. I was most impressed of the cleanliness of the facility. The location is easy to get too. Anna, thank you again for your professionalism! ... Read more
    Darleen H. - 21 August 2025
    Wow! I came in to yesterday and Anna the manager helped me locate a unit that was accessible for me to be able to get to without assistance. She took the time to show me exactly how the gate system works. Extremely clean and well lighted ... Read more
    Melissa C. - 16 August 2025
    I’ve had a great experience with Public Storage. The facility is clean, secure, and well-maintained. The staff has always been helpful and professional, making the rental process smooth and stress-free. Access hours are convenient, and I feel confident that my belongings are safe. Definitely recommend to anyone needing extra storage space! ... Read more
    Joseph J. - 7 August 2025
    Nyrie H. - 8 April 2025
    Marquitta N. - 1 March 2025
    Casey W. - 10 February 2025
    james c. - 2 October 2024
    So far my experience has been great. the communication is fast and easy and the facility is clean and feels secure. online set up was easy and the price was a good price for the unit. i came from red dot and am happy with the set up and the location as well! Would recommend with current pricing and their current online set up! ... Read more
    Victoria K. - 8 August 2024

    About this facility

    This Public Storage facility, located at 2262 Hillcrest Road in Mobile, AL, offers storage solutions tailored to your needs. With small, medium, and large units available, tenants can find the right fit for personal or business items. Storage units feature roll-up doors for easy loading and unloading, and many are climate-controlled to protect your belongings from Mobile’s hot and humid environment.

    Convenience stands out at this facility. Tenants can enjoy drive-up access for quick unloading right at their unit, or take advantage of elevators for upper-floor storage. Indoor units provide an extra layer of protection, and vehicle owners will appreciate the parking and RV storage options. The facility also prioritizes security, with features like a gated entrance, security cameras, and an onsite manager for added peace of mind.

    Whether you’re looking to simplify a move with truck rentals or need quick payment options like online payment, this facility offers everything to make your storage experience seamless. It’s an ideal choice for Mobile residents balancing space in their homes or businesses.

    Price comparison

    See how this facility's unit prices compare to others in Mobile, broken down by size.

    Small $60/mo
    Location minimum Location maximum
    $11/mo $170/mo
    Medium $90/mo
    Location minimum Location maximum
    $28/mo $299/mo
    Large $102/mo
    Location minimum Location maximum
    $27/mo $654/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    65

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    37

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 65, Bike Score®: 37

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Family Practice Associates

      Services 0.03 miles

    • BBVA

      Services 0.04 miles

    • Publix

      Grocery Stores 0.09 miles

    • Sonic

      Food & Drinks 0.19 miles

    • Walmart Neighborhood Market

      Grocery Stores 0.19 miles

    • Asian Garden

      Food & Drinks 0.23 miles

    • Burger King

      Food & Drinks 0.23 miles

    • Jaguar Cleaners

      Shopping 0.24 miles

    • Wells Fargo

      Services 0.25 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 2262 Hillcrest Road is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 2262 Hillcrest Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 2262 Hillcrest Road for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
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