Public Storage - 664 Azalea Road, Mobile, AL 36609

4.9/5 - 457 Reviews
Location:
664 Azalea Road, Mobile, AL 36609
Office hours:
  • Mon-Sun: 6 a.m. - 9 p.m.

Public Storage - 664 Azalea Road, Mobile, AL 36609

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    9x10 Self Storage 90 Sq. Ft.
    Climate-Controlled Elevator Roll-Up First Floor Access
    $103/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Swing First Floor Access
    $68/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Swing First Floor Access
    $65/mo
    5x10 Self Storage 50 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $57/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Swing First Floor Access
    $48/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator Roll-Up First Floor Access
    $119/mo
    10x15 Self Storage 150 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $102/mo
    10x12 Self Storage 120 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $102/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Roll-Up First Floor Access
    $113/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $108/mo
    10x10 Self Storage 100 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $94/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $133/mo
    10x20 Self Storage 200 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $102 - $106/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Keyless Unit Access
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.9/5
    Average rating
    457
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    Tara A. - 11 June 2026
    nakia r. - 10 June 2026
    I just want to thank Shelley for all her help and kindness. She showed me since I’ve been there over a year I thank God for blessing me with a place but if I have to ever get a Storage in the future or if anyone else need one I will definitely tell them about Shelley ?? ... Read more
    Nicole K. - 3 April 2026
    I swear I will not store my stuff with anyone other than Kristie at public storage!!! It’s very affordable and she goes above and beyond to make sure you know everything you need and if you have any issues! Thank you Kristie for all your help!! ... Read more
    Lori F. - 28 February 2026
    Chris M. - 28 February 2026
    Embrace F. - 26 February 2026
    Joesph P. - 8 October 2025
    jody g. - 1 October 2025
    It's been a lovely experience with Public Storage. Shelley called me back after I left a message and thoroughly answered my questions. She also demonstrated a willingness to assist me with future issues if they arise. I appreciate the attentive customer care. ... Read more
    Calvin T. - 10 September 2025
    I had a fantastic experience with Public Storage on Azalea Road, thanks in large part to Shelly! She is absolutely the bomb.com — friendly, professional, and incredibly helpful. She made the entire process smooth and stress-free, answering all my questions and ensuring I felt confident with my storage unit. The facility is clean and secure, but Shelly truly made the difference. Highly recommend this location and ask for Shelly if you want top-notch service! ... Read more
    Crystal W. - 29 August 2025
    I don’t usually write reviews, but Shelly at Public Storage deserves a shoutout. From the moment I walked in, she was friendly, professional, and on top of everything. She made the whole process easy and actually kind of enjoyable—which I didn’t expect when I showed up to rent a storage unit. Shelly knows her stuff. She explained all the options clearly, helped me find the right size unit, and even gave a few helpful tips that made my move smoother. You can tell she cares about the place and her customers. On top of all that, she’s got a great attitude and a warm personality. She keeps things running smoothly and makes people feel welcome. If more places had someone like Shelly running the show, the world would be a lot more organized. Highly recommend this location—thanks again, Shelly! ... Read more
    Travis S. - 29 July 2025
    Nicole M. - 12 June 2025
    VERY VERY VERY BAD EXPERIENCE AT AZALEA RD LOCATION... DID NOT WANT TO GIVE ANY STARS!!!! ALSO RENT FROM ANOTHER LOCATION NEVER HAD THESE ISSUES. HOWEVER, AZALEA RD LOCATION HAS BEEN ABSOLUTELY TERRIBLE! SHELLY WHO RUNS THIS LOCATION GAVE ME & MY SON THE RUN AROUND FOR MONTHS. INITIALLY SHE RENTED A UNIT TO MY SON, IT WAS TOO SMALL SO SHE MOVED HIM OUT & HE PURCHASED A LARGER UNIT. I ASKED SHELLY COULD I RENT THE ONE SHE MOVED MY SON OUT OF? SHE SAID YES BUT I NEEDED TO GO ONLINE TO RENT A UNIT FROM PUBLIC STORAGE. SHE SAID WHATEVER UNIT THEY GIVE ME SHE WILL SWITCH IT TO THE PREVIOUS ONE SHE MOVED MY SON OUT OF. I FOLLOWED HER INSTRUCTIONS & SHE DID JUST THAT. A FEW DAYS LATER I WENT BACK TO THE STORAGE BUT WAS LOCKED OUT WITH NO ACCESS. I WENT INTO THE OFFICE TO ASK WHY? SHELLY TOLD ME SHE HAD SWITCHED MY STORAGE BACK INTO MY SON'S NAME WHICH WAS NOT LEGAL BECAUSE SHE NEVER GOT EITHER OF OUR PERMISSIONS TO DO SO! SHE SAID TO ME SHE WAS SORRY AND SHE WOULD HAVE HER MANAGER FIX IT BECAUSE SHE DID NOT KNOW HOW TO. I EVEN HAVE TEXT MESSAGES FROM SHELLY SAYING IT'S ALL HER FAULT AND HOW SORRY SHE WAS ABOUT MESSING THINGS UP. WELL AFTER THAT I WENT BACK & FORTH TO AZALEA RD LOCATION TO GET IT RESOLVED FOR ABOUT 2 MONTHS EACH TIME SHE TOLD ME SHE WAS STILL WAITING ON HER MANAGER TO FIX IT. THE VERY LAST TIME I WENT UP TO THE STORAGE THE DAY BEFORE I TRIED CONTACTING PUBLIC STORAGE CORPORATE OFFICE SHELLY HAD THE AUDACITY TO CALL THE POLICE ON ME BECAUSE SHE WAS GETTING IRATE TRYING TO ARGUE WITH ME, TELLING ME I NEED TO SHUT UP & LEAVE THE OFFICE & LIE IN MY FACE TELLING ME SHE HAD MY SON'S SIGNATURE FOR MY STORAGE UNIT WHICH WAS IMPOSSIBLE BECAUSE MY SON LEFT TO GO WORK IN MISSOURI THE DAY AFTER HE RENTED HIS OWN UNIT FROM SHELLY. SHE CONTINUED TO BE IRATE TOWARDS ME, STATED SHE DID NOT CARE ABOUT IT AND TRIED TO INTIMIDATE ME BY THREATENING TO CALL THE COPS. I TOLD HER PLEASE CALL THEM BECAUSE I MYSELF NEED A POLICE REPORT BECAUSE I HAVE THE EMAIL AND MY CREDIT CARD RECEIPT PAYMENT PUBLIC STORAGE INITIALLY SENT ME AND SHE HAD COMPLETEY REMOVED ME OUT OF THE SYSTEM 2 DAYS LATER AND NEVER RETURNED MY MONEY EITHER! THE POLICE ARRIVED I SHOWED THEM MY DOCUMENTS & CREDIT CARD RECEIPT, THEY SAID I COULD FILE A CIVIL SUIT WITH PUBLIC STORAGE & ALSO GAVE ME HER MANAGER'S NUMBER. THE NEXT DAY I TRIED CONTACTING PUBLIC STORAGE CORPORATE OFFICE & THEY CONNECTED ME TO CUSTOMER CARE. THE MANAGER CLINT REACHED OUT TO ME AFTER CUSTOMER CARE CONTACTED HIM. I EXPLAINED THE SITUATION TO HIM, HE SAID TO ME SHELLY HAD NEVER REACHED OUT TO HIM AND THIS WAS HIS FIRST TIME EVEN HEARING ABOUT IT. HE SAID HE WOULD FIX IT. I DROVE ALL THE WAY TO SCHILLENGER RD LOCATION TO MEET WITH CLINT, HE HAD ONE OF THE OTHER EMPLOYEES PUT ME BACK INTO THE SYSTEM AND SAID IT WAS RESOLVED. HOWEVER IT IS STILL NOT RESOLVED BECAUSE MY SON'S ACCOUNT IS STILL CONNECTED TO THAT ACCOUNT & MY UNIT WHICH CAUSED HIM TO BE UNABLE TO ACCESS HIS OWN UNIT WHICH HE HAD PAYED UP FOR 3 MONTHS IN ADVANCE. I GAVE MY SON CLINT'S NUMBER HE COULD NOT REACH HIM, SO I CALLED HIM & EXPLAINED AGAIN WHAT HAPPENED, HE SAID HE DID NOT KNOW HOW THAT COULD HAVE HAPPENED WHEN HE HAD HIS BEST GIRL TO FIX IT. I SAID WELL IT'S STILL NOT FULLY FIXED. HE TOLD ME HE WOULD REACH BACK OUT TO MY SON. WELL NO ONE EVER CALLED MY SON BACK. AGAIN WE WENT BACK TO AZALEA RD LOCATION WHERE ME & MY SONS'S UNITS ARE SEVERAL TIMES NO.ONE WAS EVER AT THE OFFICE. LAST WEEK WE FINALLY CAUGHT SHELLY THERE SHE SAID THEY WERE IN MEETINGS ALL WEEK. WE TOLD HER WE ARE STILL TRYING TO GET THIS RESOLVED AND PAY FOR MY SON'S UNIT. SHE LOOKED IN THEIR SYSTEM AND SAID THEY STILL HAVE MY SON CONNECTED TO MY UNIT AND HIS BILL WAS OVER $200 BECAUSE OF THE OF THE LATE FEES. SHE THEN SAID I AM SO SORRY YOU ALL HAD TO ENDURE THIS MESS ALL THESE MONTHS & THAT SHE WAS GOING TO REACH OUT TO CLINT'S MANAGER BECAUSE THIS WAS A BIG MISTAKE ON THEIR PART & WOULD CALL MY SON BACK TUESDAY NEVER CALLED BACK UNTIL TODAY ONLY TO ASK ABOUT THIS MONTHS PAYMENT, UNPROFESSIONAL & VERY UNBECOMING WILL BE DEALT WITH ACCORDINGLY!!!!! ... Read more
    Eve B. - 3 April 2025
    Very pleased with our storage unit.We have been very pleased with Public Storage.It's clean and secure and well maintained. The rental process was smooth and the pricing is reasonable. A huge shout out to Shelley. She goes above and beyond to help with anything that we need. Shes incredibly friendly and patient. It's rare to find such good customer service these days. Highly recommend Public Storage on Azalea Rd. ... Read more
    Kirk C. - 12 February 2025
    5 stars for sure!!! No complaints, and many compliments to the receptionist. I have spoken to her a few times and she always displays a happy attitude and genuine willingness to be helpful. I also noticed whenever I visit the property it is always clean and the price isn’t bad either. Definitely a wise choice if you are looking for storage units! ... Read more
    Yoyo T. - 8 February 2025
    Belinda B. - 19 December 2024
    I met Miss.Shelley today and she was AMAZING! She helped me so quickly and was so attentive, professional and helpful. As much as I am going through this year, it was great to meet someone so nice! Thanks again Shelley! ... Read more
    Jessica M. - 13 December 2024

    About this facility

    Conveniently located at 664 Azalea Road in Mobile, AL, this Public Storage facility offers a broad range of storage units in small, medium, and large sizes to suit various needs. Whether you're decluttering your home or storing extra business inventory, this facility has options to fit your situation.

    With modern features like climate-controlled units, this facility is well-suited for Mobile's humid climate, helping to protect sensitive items such as furniture, electronics, and documents from moisture damage. Storage options include drive-up access, indoor units, and first-floor access, ensuring flexibility and convenience for every customer. The property is equipped with elevators and multi-level storage, making it easy to access units on higher floors. Security is a priority here, with security cameras, gated access, and an onsite manager to provide added peace of mind.

    For added convenience, this Public Storage facility offers contactless renting, keyless unit access, and the ability to make payments online. A retail section with moving supplies is also available, making it a one-stop solution for your storage needs. With parking for vehicles and a variety of unit types, this facility is ideal for individuals, families, and businesses looking for a secure, easily accessible storage solution in the Mobile area.

    Price comparison

    See how this facility's unit prices compare to others in Mobile, broken down by size.

    Small $68/mo
    Location minimum Location maximum
    $11/mo $170/mo
    Medium $106/mo
    Location minimum Location maximum
    $28/mo $299/mo
    Large $118/mo
    Location minimum Location maximum
    $27/mo $654/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    47

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    43

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 47, Bike Score®: 43

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Cottage Hill Post Office

      Services 0.2 miles

    • Greer's

      Grocery Stores 0.41 miles

    • Darker Shades

      Services 0.67 miles

    • Arshbishop Lipscomb Sports Complex

      Recreation & Entertainment 0.8 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 664 Azalea Road is accessible during regular access hours, typically Mon-Sun: 6 a.m. - 9 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 664 Azalea Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 664 Azalea Road for specific restrictions and recommendations.

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