Total Self Storage - 4700 South Zero Street, Fort Smith, AR 72903

4.4/5 - 67 Reviews
Location:
4700 South Zero Street, Fort Smith, AR 72903
Office hours:
  • Mon-Fri: 8:30 a.m. - 5:30 p.m.
  • Sat: 8 a.m. - 2 p.m.
(479) 649-6500

Total Self Storage - 4700 South Zero Street, Fort Smith, AR 72903

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

Unit size details are currently not available for this property. Please the property operator for details about available units.

Amenities & features

  • Climate-Controlled
  • Indoor
  • Drive-Up Access
  • Retail Available
  • Onsite Manager
  • Truck Rentals
  • Contactless Renting
  • Security Camera
  • Gate
  • Parking
  • Online Payment
  • RV Storage

Customer reviews

4.4/5
Average rating
67
Number of reviews

Read some helpful reviews of Total Self Storage, 4700 South Zero Street, Fort Smith, AR 72903, shared by real renters with genuine experiences and honest opinions.

Tried to call to get a price because their website has very little information about but when I called they girl acted like I was calling her personal phone and when asked if this was a storage facility she hung up me. Found it odd so I check that I had the right number, which it was. So they lost a customer and got a review. And if you’re looking for a storage unit this is not it. Smh ... Read more
M F. - 21 October 2024
I recently had the privilege of leaving a heartfelt review for Total Self Storage, praising the outstanding service provided by Susan. However, my experience with another exceptional team member, Antonia, has prompted me to share a second review to ensure her remarkable efforts are properly acknowledged. After my initial interaction with Susan left me deeply impressed, I was fortunate to encounter Antonia during a subsequent phone call. Her kindness, willingness to assist, and exceptional professionalism were evident even through our conversation. It's this remarkable level of service that compels me to share my appreciation once again. Antonia's dedication to ensuring a seamless and positive experience was evident from the moment I began our conversation. Her patient and thoughtful responses to my inquiries reaffirmed the reputation of Total Self Storage for providing exceptional customer care. What stood out most about Antonia's assistance was her genuine kindness and unwavering commitment to going above and beyond. Even over the phone, her compassionate demeanor and eagerness to assist left a lasting impression. It is clear that Antonia shares the same dedication to excellence that makes Total Self Storage truly exceptional. In a world where exceptional service can be hard to come by, both Susan and Antonia exemplify the values of kindness, professionalism, and dedication that define a truly remarkable customer experience. To Antonia, I extend my heartfelt gratitude for the exceptional service you provided. Your dedication has not only earned my utmost admiration but also a second review to ensure that your efforts are recognized and celebrated. With sincere appreciation, Idaho Auction Barn ... Read more
Idaho A. - 9 August 2023
I recently had the pleasure of experiencing truly outstanding service at Total Self Storage in Arkansas, and I am eager to share my wonderful encounter, particularly with the incredible Susan. In a world where true kindness and a willingness to assist are often rare gems, Susan shone brightly as a beacon of exceptional service. My situation was a bit unique – I needed a storage unit for just a single day to facilitate a special delivery for one of my valued customers. Despite conducting our interaction over the phone, Susan's warm and enthusiastic demeanor was palpable. Despite the non-traditional nature of my request, Susan approached the situation with unwavering enthusiasm and a genuine desire to provide assistance. What struck me immediately was Susan's remarkable willingness to accommodate my needs, even though it was a brief and unconventional rental. She swiftly organized a temporary unit for my package, ensuring that it would be secure and well-cared-for during its short stay. Her efficient handling of the situation, coupled with her friendly demeanor, made the entire process smooth and stress-free. It was abundantly clear that Susan genuinely cares about each customer's experience. Despite my short-term rental, she treated me with the same level of care and respect as if I were a long-term client. Her dedication to ensuring my satisfaction left a lasting impression, and I left the facility knowing that my customer's package was in the best possible hands. If you're in search of a storage facility that not only offers top-notch services but also boasts a team member like Susan who goes above and beyond, Total Self Storage is the place to go. Susan's exceptional kindness, professionalism, and willingness to help make her an invaluable asset to the Total Self Storage team. I am tremendously grateful to Susan for turning what could have been a routine errand into a memorable and delightful experience. In a world where genuine individuals like her are a rare find, Susan's exceptional kindness and dedication truly stand out. With sincere appreciation, Idaho Auction Barn ... Read more
Triple A. - 9 August 2023
Used their storage 12 years ago when we were waiting to close on our house. Have used them on and off for truck rental and now multiple times as we are moving out of state. Fantastic customer service in my personal experience. Always friendly, helpful and able to make things happen when I really needed it. Highly recommend them for your storage and truck/trailer rental needs. *Special thanks to Antoinette! She has made my life a lot easier dealing with a multiple trip out of state move ???? ... Read more
josh w. - 11 May 2022
Out of ALL the storage facilities I called within a two week period trying to secure a storage unit, Antonio was the BEST. She bent over backwards to assist me. She was very nice, polite and professional We talked at least a half dozen times and she was no different on the sixth time as she was on the first. We had a long haul from point A to point B which was Fort Smith. When we did make it back it was after the entry hours to the units. I phoned her and she gave us her personal code to get in and park the U-Haul truck. I don't think there are too many people that would do that. If I ever need another storage unit, you can bet I will be going back to her. ... Read more
Roger R. - 27 November 2021
Have not currently used this facility. I am considering it, or was! Still on the fence as of now! I see great reviews and replies to those reviews. I also see deterring reviews and no response from the company! It's alarming! I understand that you're expected to get both good and bad reviews at any company... I'm concerned because this company isn't shown defending themselves! As I've said, i haven't had business with this company, I would like to although my concerns are.... well, I'd hope that I wasn't the one! ... Read more
Anthony B. - 24 September 2020

About this facility

Located on South Zero Street in Fort Smith, AR, this Total Self Storage facility offers convenient storage solutions tailored for the local community. With small unit sizes available, it’s an excellent choice for those looking to declutter their homes, store seasonal items, or keep business inventory secure.

This facility features a variety of amenities to meet different storage needs. For temperature-sensitive items, the climate-controlled units are ideal, especially given the region’s fluctuating weather conditions. Ease of access is another priority with drive-up access and indoor options available. The property also includes parking and RV storage, catering to those needing to store vehicles, trailers, or recreational equipment. Security measures such as a security camera system, gated access, and an onsite manager provide peace of mind for customers.

Additional conveniences, like contactless renting, online payment, and moving supplies available for purchase, make this facility highly user-friendly. For those needing extra assistance, truck rentals are also offered. This facility is perfect for individuals, families, and businesses seeking secure and accessible storage in Fort Smith.

Location & walkability

This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

19

out of 100

Walk Score

Car-Dependent

Almost all errands require a car

44

out of 100

Bike Score

Somewhat Bikeable

Minimal bike infrastructure

Walk Score®: 19, Bike Score®: 44

Neighborhood highlights

Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

  • Gellco Outdoors

    Shopping 0.08 miles

  • Valero

    Services 0.26 miles

  • Z Mart

    Services 0.26 miles

  • Body Shop Fitness

    Recreation & Entertainment 0.53 miles

  • GT Motors

    Shopping 0.53 miles

  • Doug's Also

    Services 0.57 miles

  • Sunoco

    Services 0.57 miles

  • Chris Clean Car Wash

    Services 0.61 miles

  • Hyundai

    Shopping 0.66 miles

Frequently Asked Questions

The right storage unit size depends on what you plan to store and how much space you need to move around your items.

5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

The facility at 4700 South Zero Street is accessible during regular access hours, typically Mon-Fri: 8:30 a.m. - 5:30 p.m., Sat: 8 a.m. - 2 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

At Total Self Storage - 4700 South Zero Street, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

For safety reasons, most self storage facilities restrict certain items. These commonly include:

  • Hazardous, flammable, or toxic materials
  • Perishable food
  • Live plants or animals
  • Cash, firearms, or irreplaceable valuables

Always check with the facility at 4700 South Zero Street for specific restrictions and recommendations.

Storage units for rent – StorageCafe
Contact this property now:
(479) 649-6500