U-Store-It - 5808 Highway 271 South, Fort Smith, AR 72908

4.4/5 - 151 Reviews
Location:
5808 Highway 271 South, Fort Smith, AR 72908
Office hours:
24/7 ACCESS
  • Tue: 10 a.m. - 6 p.m.
  • Thu: 10 a.m. - 6 p.m.
  • Sat: 10 a.m. - 1 p.m.
24/7 ACCESS

U-Store-It - 5808 Highway 271 South, Fort Smith, AR 72908

  • 24 hour access

    Access your unit any time, day or night, when available

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Onsite Manager

    On-site staff available to assist with property needs

Not sure which size you need? Check our size guide to find the perfect fit.
8x10 Self Storage 80 Sq. Ft.
$39/mo
10x16 Self Storage 160 Sq. Ft.
$64/mo
10x12 Self Storage 120 Sq. Ft.
$65/mo
10x10 Self Storage 100 Sq. Ft.
$69/mo
6x20 Self Storage 120 Sq. Ft.
$65/mo
10x30 Self Storage 300 Sq. Ft.
$195/mo
10x24 Self Storage 240 Sq. Ft.
$129/mo
10x20 Self Storage 201 Sq. Ft.
$69/mo
No units are currently available.

Amenities & features

  • 24 hour access
  • Drive-Up Access
  • Onsite Manager
  • Contactless Renting
  • Security Camera
  • Gate
  • Parking
  • Credit Cards Accepted
  • First Floor Access
  • Online Payment

Customer reviews

4.4/5
Average rating
151
Number of reviews

Read some helpful reviews of U-Store-It, shared by real renters with genuine experiences and honest opinions.

Kat at U-Store-It is an absolute gem! She's incredibly helpful, always greets you with a smile, and makes the whole storage process a breeze. Seriously, if you need a storage unit, go see Kat – she's the best! ... Read more
christina g. - 31 January 2026
Audrina P. - 16 January 2026
I highly recommend this place to whoever needs storage. They are quick and easy to rent from I did everything online and when I got there the lady was very nice and helpful. Prices are reasonable and they have special offers all the time. Thank you Ms.Kat for making things so easy and pleasant. 5 stars for good customer service!!! ... Read more
Max S. - 7 May 2025
I rented at U-Store-it for a few months, I was very pleased the unit was clean and spacious and I actually did everything online it was very quick and easy. When I got there the manager was very helpful and kind she made me feel welcome and assure me if I ever needed anything she was there to help…so thank you Kat, she answered all my questions and was fast in returning my calls. I would highly recommend anyone if they ever need storage. Definitely will use them again. ... Read more
Ma V. - 28 April 2025
I rented a storage unit at U-Store-It for several years. During that time, my unit was broken into, and I lost many personal belongings. Thankfully, I had insurance, but unfortunately, the thieves were never caught because the facility's security cameras were not working at the time. Later, while reorganizing my unit, I had a few small cardboard boxes that needed to be thrown away. I asked my father to toss them in the on-site dumpster, which seemed reasonable given how long we had been loyal customers. However, the manager came out and was extremely rude and disrespectful to my father, yelling at him to remove the boxes immediately. My father politely explained that we had rented there for years and were simply cleaning up, but the manager continued to treat him poorly and without any basic courtesy. After that experience, I decided I would never rent from this location again. The way we were treated was unacceptable, especially after being loyal customers for so long. I will gladly share my experience with anyone who asks. ... Read more
XYZ - 26 April 2025
Giulio L. - 23 March 2025
I don't reccommend this facility. They don't send out bill/statements each month. They have hours posted on the building but they are never there during those hours. you can call and leave messages that never get returned. I pay my bill the same day I get it in the mail, but I didn't get a bill so they put a lock on my unit. I didn't realize I hadn't paid the bill because I hadn't got the bill. but had they sent the bill it would have been paid. They didn't contact me or send me a letter that it was past due. I found out when I went to put some things in it and it was locked. Since no one was there I dropped a check along with a note saying I was not aware I was behind on the payment because I HAD NOT GOT A BILL. so I paid a little over the amount because the bill had went up and I couldnt remember the exact amount, and dropped thru the door. finally 5 days later they send me a note saying actually owed for 2 months and gave me the unpaid amount so the following day I went at 1030am to pay the rest of the amount owed but of course no one was there. so I dropped the payment along with a note stating I would set my account up on auto pay to prevent the situation from happening again if she would give me a call since I still have yet to catch her there. 3 days later the lock should be off my unit but apparently no one has been to the office to process the payment so the lock is still on my door. I waited 3 more days and went back because the lock should surely be off my unit by now and I still have the things in my car I wanted to drop off a week and a half ago. Nope still locked. so the note on their door said she was at the other location . I called that location and got no answer so I left a message. I then called my location and left a message. It is 2pm and the office hours say open to 6pm but again no answer at either location. I have been by the location at least 7 times at all different times of the day, left phone messages left notes with both payments. Have not heard back from them and their lock is still on my unit. Their website says excellent customer service. I beg to differ.I have to wonder if her boss knows she is never at work during work hours. The business practices of this facility leave much to be desired.very dissatisified customer. ... Read more
Jami S. - 1 February 2025
Beth P. - 23 December 2024
Cardelia S. - 2 July 2024
No stars. Been trying to access unit for 2 days left multiple messages still no return call access code is no good. Customer service no help. Only local manager can reset/ or give correct code but can't get him/her (Angel i assume) to return call. Meanwhile my friends whole household is sitting outside! If we get call today I may change review but for now I DO NOT recommend using this storage facility. Omg it makes me put at least one star or I can't post! ... Read more
Dee A. - 18 May 2023

About this facility

Located on Highway 271 South in Fort Smith, Arkansas, this U-Store-It facility offers small, medium, and large units to meet a variety of storage needs. Whether you're decluttering your home, storing seasonal items, or keeping business inventory, the range of unit sizes makes it easy to find the right fit. With drive-up access, loading and unloading your items is convenient and hassle-free. All units are located on the first floor, saving you time and effort with no stairs or elevators to navigate.

This facility emphasizes security and convenience. A secure gate and security cameras help ensure your belongings are safe, while an onsite manager adds an extra layer of support. For added flexibility, this facility provides 24-hour access, allowing you to retrieve your items whenever you need them. Parking is also available, making it a great option for vehicles or larger items.

With contactless renting and online payment options, this U-Store-It facility is designed for modern convenience. Its wide-ranging features make it well-suited for busy individuals, families, and businesses in the Fort Smith area.

Price comparison

See how this facility's unit prices compare to others in Fort Smith, broken down by size.

Small $39/mo
Location minimum Location maximum
$16/mo $84/mo
Medium $66/mo
Location minimum Location maximum
$48/mo $161/mo
Large $131/mo
Location minimum Location maximum
$11/mo $379/mo

Location & walkability

This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

51

out of 100

Walk Score

Somewhat Walkable

Some errands can be accomplished on foot

40

out of 100

Bike Score

Somewhat Bikeable

Minimal bike infrastructure

Walk Score®: 51, Bike Score®: 40

Neighborhood highlights

Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

  • Fort Smith Florist

    Shopping 0.02 miles

  • Burger King

    Food & Drinks 0.09 miles

  • Magnolia Inn Motel

    Services 0.14 miles

  • Texas Chicken

    Food & Drinks 0.15 miles

  • KFC

    Food & Drinks 0.26 miles

  • Green Papaya

    Food & Drinks 0.29 miles

  • Arvest Bank

    Services 0.32 miles

  • Citgo

    Services 0.38 miles

  • Mr Jiff

    Grocery Stores 0.38 miles

Frequently Asked Questions

The right storage unit size depends on what you plan to store and how much space you need to move around your items.

5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

The facility at 5808 Highway 271 South offers 24/7 access, allowing you to visit your unit at your convenience.

To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

At U-Store-It - 5808 Highway 271 South, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

For safety reasons, most self storage facilities restrict certain items. These commonly include:

  • Hazardous, flammable, or toxic materials
  • Perishable food
  • Live plants or animals
  • Cash, firearms, or irreplaceable valuables

Always check with the facility at 5808 Highway 271 South for specific restrictions and recommendations.

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