SecureSpace Self Storage - 400 West San Rafael Drive, Palm Springs, CA 92262

4.8/5 - 332 Reviews
Location:
400 West San Rafael Drive, Palm Springs, CA 92262
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 5:30 p.m.

SecureSpace Self Storage - 400 West San Rafael Drive, Palm Springs, CA 92262

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $56/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled First Floor Access
    $69/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator
    $40/mo
    4x5 Self Storage 20 Sq. Ft.
    Climate-Controlled First Floor Access
    $62/mo
    10x13 Self Storage 130 Sq. Ft.
    Climate-Controlled Elevator
    $130/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled First Floor Access
    $245/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator
    $98/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Keyless Unit Access
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment
    • RV Storage

    Customer reviews

    4.8/5
    Average rating
    332
    Number of reviews

    Read some helpful reviews of SecureSpace Self Storage, shared by real renters with genuine experiences and honest opinions.

    I arrived just in time at 5:40pm to a locked office door. The man inside begrudgingly came and let me in, did not introduce himself at all and I still don't know his name he told me he was the only one working there for the past two weeks and he closes early because he has a 15 minute checklist that he needs to go through before he leaves. So even though the time says open until 6 PM they actually close at like 540. I'm not a complicated person I'm not a take a long time kind of guy so I was fully prepared to just sign some documents and be on my way. I knew it was close to closing time and I wasn't going to take up this man's time more than like three minutes, but instead he had to sit me down at his desk as if I was a student in trouble and proceed to dump on me about how he's the only one that's there and even though I was told by the Customer Service people over the phone to just come in to discuss a lock situation (cause you need a super special cylinder lock which they alone have the master key to which I don't find comforting at all and so I attached two of my own locks to my unit.) apparently I should have known beforehand not to listen to the Customer Service people over the phone which he proceeded to drill me about as well. At this point I had had about enough and I was just wanting to move into my unit and get things started so my patience had worn thin and I finally cut this man off and I said "OK what do I need to do to just move in right now" and he told me that I could sit in my car out in the 110° heat and do everything online because he has a 15 minute checklist that he has to do and he needed to start it so he can leave. I was completely insulted but it gets worse I went outside and started a little online check-in thing which I would've done beforehand again had the person over the phone at Customer Service not told me to "just come in" to see if I can get the lock price which was $20 to get removed so while I was doing this online out in my car and the 110 to reheat which was about to die, the move-in special of 50% off suddenly disappeared as you can probably guess I was pretty distraught and annoyed by this point so I tried calling them it said I was person number one in line and I had zero people ahead of me and that Customer Service would be with me momentarily. I listened to this message and sat there for another 20 minutes while it continued to tell me I was number one in line and zero people ahead of me. During this time I put it on speakerphone and I went online to chat to Customer Service on there which to my dismay was only a basic function AI bot. ** just a quick note to companies you really need to stop putting these bots as your main point of contact and making it so impossible to get a hold of someone these bots are nothing more than redirection hyperlinks with an algorithm meant to direct you to different parts of the website in case you're too stupid to find them on your own. If it was something I could solve on my own I would just do it. You really need to stop Underestimating that everyday Customer and make it more simple to just contact a live person and also by the way making the bot take a couple seconds before it gives its prescriptive algorithm Answer doesn't convince us anymore that it's a Human typing out and Answer, It just infuriates us** off my soapbox. So by the time all was said and done I managed to just work around it open a new browser in incognito mode go back onto the website through back door and manage to find the promotion again and activate it under my name, paid the stupid lock fee because whatever at this point, and moved into my unit. Oh but I should also add before doing so, I actually had to drive away to go charge my car because this whole process took so long and I had to run the AC the whole time because the 110° heat. ... Read more
    Derek - 15 July 2026
    ?????? I’ve had a great experience with SecureSpace Storage. The facility is exceptionally clean, well-maintained, and gives you confidence that your belongings are being stored in a safe environment. The staff is friendly, professional, and always willing to help with any questions or concerns. They made the entire process easy and stress-free from start to finish. It’s clear they take pride in both the facility and customer service. I highly recommend SecureSpace Storage to anyone looking for a clean, secure, and professionally managed storage facility. 5 stars all the way! Dar ... Read more
    Paul S. - 10 June 2026
    The facility is clean, secure, cooled, well lit, and the staff is always helpful. Multiple sizes of storage units. Can be a little pricey but prices come direct from corporate. IMO you get what you pay for but this time it’s a good thing! Kelly (the manager) was super helpful in helping me find the right unit to downsize my three units at other places (how embarrassing, I know) into a bigger one there. Definitely a solid option for storage here in Palm Springs. ... Read more
    Sweaty C. - 4 June 2026
    Kelly, the manager, is professional and courteous. He’s very friendly and has a welcoming personality. The facility is very clean and secure. The prices are well within my budget. I will gladly recommend SecureSpace Self Storage to my friends and acquaintances. ... Read more
    Angie W. - 21 February 2026
    I’ve been using the Palm Springs location of Secure Space for nearly a year and have had a truly great experience. The facility is always clean, secure, and very well run. Kelly, the manager, is fantastic — friendly, responsive, and genuinely helpful — and has made everything easy from start to finish. I feel completely confident storing my belongings here and would highly recommend this storage company. ... Read more
    Cameron H. - 31 January 2026
    ?????????? Best Self Storage in Palm Springs! This facility is by far the best one I toured in the area. They offer lots of size options and the entire place is visibly well-maintained, clean, and secured. The best part of my experience was working with Kelly. He is incredibly knowledgeable about the facility and the available spaces, and he was instrumental in helping me select the exact right size unit for my needs. Kelly makes sure the facility is kept in excellent condition. His professionalism and attention to detail truly boosted my confidence that my belongings will stay safe and secure while in storage here. Highly recommend! ... Read more
    Ruben A. - 12 December 2025
    The people who greeted me and helped me with my registration were courteous and very kind. I liked the place and felt secure there right away. The questionnaire was somewhat difficult to fill out on a cellulaire, especially since it didn't accept my home Canadian address. Otherwise, the service is very good and I recommend this place. ... Read more
    jean-noel h. - 26 November 2025
    The Representatives we have spoken with are extremely polite and informative! After only a few minutes of my inquiry I knew this facility is definitely the Storage Facility for me and my most important possession! They truly made me feel at home and I have the relieving feeling that my property will be safe and secure in their hands! Finally, no worries!!!???? ... Read more
    Kanesha K. - 1 November 2025
    The service here is top notch. Kelly and his staff were very helpful and easy to deal with. The facilities as a whole are very clean organized and uniformed. As far as getting in and out of the gates was easy to use and manage. If you want to store your vehicle in a safe secure spot give Kelly a call he and his crew will take care of you. My family and I are beyond grateful of the service and experience we had there today. ... Read more
    Peter N. - 25 October 2025
    The Representatives we have spoken with are extremely polite and informative! After only a few minutes of my inquiry I knew this facility is definitely the Storage Facility for me and my most important possession! They truly made me feel at home and I have the relieving feeling that my property will be safe and secure in their hands! Finally, no worries!!!???? ... Read more
    Kanesha K. - 1 October 2025
    Kelly was very accommodating and helping during my check in giving him five stars. Somewhat discerning about what was advertised on the website but being told that rental will double in cost after the initial rate quoted by corporate. The reason I decided to store was a $63.00 But told different to be prepared for almost double is somewhat shady. Nothing against Kelly, the corporation needs to be more transparent during the initial process. Overall star rating one star for the business side. ... Read more
    Dennis S. - 26 September 2025
    If I could give more than five stars, I would! Finding an acceptable storage company can be daunting! I’ve moved more than a dozen times in my life, and I have rented at many facilities across the country. These ranged from acceptable to completely disgusting . But when I discovered the Palm Springs Secure Space Self-Storage, I hit the jackpot of the storage world! Very modern, super clean, bright, well lighted, easy to navigate, safety prioritizing, with access points easy to use, while being very secured. The huge bank of security monitors, cycling constantly throughout the many areas, make it very clear from the desk and lobby that Secure Storage considers your goods their main concern. The staff is always very friendly, caring, and helpful. THEY CARE ABOUT YOUR THINGS! You won’t find a better all around storage place. My need for a unit has ended for now, but Secure Storage will definitely be my choice in the future! ... Read more
    Danielle S. - 26 September 2025
    Kelly and Teresa are very professional and extremely pleasant. They go out of their way to help you. I am so happy I chose SecureSpace. It is brand-new, modern, clean and climate controlled. Plus the prices are reasonable. I would highly recommend using them. ... Read more
    Charmian - 28 August 2025
    Amy G. - 24 August 2025
    Kelly and Teresa are very professional and extremely pleasant. They go out of their way to help you. I am so happy I chose SecureSpace. It is brand-new, modern, clean and climate controlled. Plus the prices are reasonable. I would highly recommend using them. ... Read more
    Charmian - 7 August 2025
    Renters Beware! The worst customer service I have ever experienced with ANY storage company. Run away. They have no customer service whatsoever. Boss/supervisor of reservation dept whose name is Shaylin, but is never able to get a hold of by phone. She has been in training 2 weeks! Her supervisor is non-existent. Don’t hold your breath waiting to resolve a credit i have waited 2 weeks for! The Palm Springs manager was of no help. When asked for corporate headquarters phone # he said he didn’t know it! Honestly. Keys: reservations said you can bring your own and they will reimburse you the $19.99 they charge reserving unit. However not true. They have a master key to all units… so you have to purchase their keys only Ridiculous Admin fee too! Never moved in, never saw the unit.. and still waiting Monday will be 3 weeks for a manager to refund my money… This place is HORRIBLE. Believe me. Go somewhere else!!! ... Read more
    George - 2 August 2025
    Kelly and Teresa are the BEST! A very friendly and professional team that I've had the pleasure of doing business with. Looking forward to a long lasting relationship with Secure Space Storage in Palm Springs. Thank you Kelly and Teresa for your great smiles and friendly faces! ... Read more
    Maria H. - 21 July 2025
    We were looking to get a better price on covered RV storage and saw that this was a new facility and had some good rates. We decided to visit the location in person to check it out ourselves. We were greeted by Teresa and she was great at explaining the facility, its amenities and the process. She also gave us a personal tour and did not make us feel rushed or pressured. We will be renting here the moment our current lease is up! ... Read more
    Joseph C. - 17 June 2025
    I used this secure storage place to park my new travel trailer. The facilities are all new and wonderful. The prices are very reasonable. They are large and easy to maneuver. I am tremendously impressed by the office staff Kelly in particular. I’d become overheated due to the high temperatures And not only did this company look after my vehicle, but Kelly took care of me. She gave me a beverage and some sugar. I was very grateful. Thank you so much! Five stars ... Read more
    Dean T. - 10 June 2025
    Finally found the perfect storage place. Brand new, clean, well maintained. Climate controlled. Lots of security too. Manager is fabulous! After many bad experiences, this new storage facility really hits the mark. So pleased!!!! ... Read more
    Jody - 31 March 2025
    We just found this perfect storage facility for our RV. It's brand new, roofed, paved, and, above all, in Palm Springs. We had ours at DHS, but due to the weather, we sometimes had trouble picking it up or dropping it off because the access roads were blocked. Many thanks to Jimmy, who guided us and helped us through the process in a friendly and professional manner. Highly recommended, we are happy!! ... Read more
    Guisella D. - 19 March 2025
    Five Stars! ????? Secure Space is an outstanding storage facility—clean, modern, and impeccably maintained. Everything is shiny and new, making it a step above other storage options. The space feels safe and secure, which gives us great peace of mind. A huge shoutout to Jimmy for his amazing customer service! He went above and beyond to make the process easy and stress-free. He’s knowledgeable, friendly, and genuinely cares about helping customers. If you’re looking for a top-notch storage facility with excellent service, Secure Space is the place to go! ... Read more
    michelle h. - 13 March 2025
    Cody helped me select the appropriate measurements to fit all my things in the perfect storage unit! The staff is super friendly… Jimmy greeted me with the kindest smile and brought a great vibe to the store ! 10/10 customer service ?? ... Read more
    miranda j. - 4 March 2025
    I had a great experience with the live customer service rep, Jimmy. Great, kind, and professional guy. Very helpful and patient. While we discovered (a day later) that my initial storage unit had a modest issue (which I'm sure they'll resolve), after some rapid processing a few days later, they got me into another even better same-sized unit for a similar price on the same floor. Great location, quite secure (living up to the name), clean space and easy access! A real winner of a storage facility! ... Read more
    Stephen W. - 22 February 2025

    About this facility

    Located at 400 West San Rafael Drive in Palm Springs, this SecureSpace facility offers storage solutions in small, medium, and large unit sizes, making it flexible for a variety of needs. Whether you're decluttering your home, managing a move, or just need extra space for your belongings, this facility has options to help. Its climate-controlled units are ideal for the Palm Springs climate, where heat can be intense, protecting sensitive items like electronics, antiques, and documents.

    This facility stands out with its indoor and drive-up access options, as well as multi-level storage with elevators for ease of use. Security is a priority, with features like a gated entrance, keyless unit access, security cameras, and an onsite manager for added peace of mind. Additional conveniences include RV storage, parking, and the ability to manage your account through online payment. For those needing moving supplies, a retail shop is also available onsite.

    With its combination of modern amenities, secure features, and a convenient location in Palm Springs, this SecureSpace facility is particularly well-suited for locals, seasonal visitors, or anyone in need of safe and accessible storage options.

    Price comparison

    See how this facility's unit prices compare to others in Palm Springs, broken down by size.

    Small $57/mo
    Location minimum Location maximum
    $15/mo $255/mo
    Medium $158/mo
    Location minimum Location maximum
    $47/mo $495/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    37

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    22

    out of 100

    Transit Score

    Minimal Transit

    It is possible to get on a bus

    41

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 37, Transit Score®: 22, Bike Score®: 41

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Shell

      Services 0.37 miles

    • Palm Cyn at Yorba

      Transportation 0.39 miles

    • Palm Cyn at San Marco

      Transportation 0.41 miles

    • Larry's Deli

      Shopping 0.42 miles

    • Larry's Deli

      Grocery Stores 0.42 miles

    • Loehmanns Plaza Shopping Center

      Services 0.5 miles

    • EV Go

      Services 0.5 miles

    • Carl's Jr.

      Food & Drinks 0.52 miles

    • Palm Cyn at Racquet Club

      Transportation 0.53 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 400 West San Rafael Drive is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat: 9 a.m. - 5:30 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At SecureSpace Self Storage - 400 West San Rafael Drive, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 400 West San Rafael Drive for specific restrictions and recommendations.

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