SmartStop Self Storage - 2487 Alum Rock Avenue, San Jose, CA 95116

4.7/5 - 182 Reviews
Location:
2487 Alum Rock Avenue, San Jose, CA 95116
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 4 p.m.
  • Sun: 10 a.m. - 2 p.m.

SmartStop Self Storage - 2487 Alum Rock Avenue, San Jose, CA 95116

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Onsite Manager

    On-site staff available to assist with property needs

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x8 Self Storage 80 Sq. Ft.
    Elevator Access
    $244/mo
    10x18 Self Storage 180 Sq. Ft.
    Elevator Access
    $518/mo
    10x15 Self Storage 150 Sq. Ft.
    Elevator Access
    $404/mo
    10x14 Self Storage 140 Sq. Ft.
    Elevator Access
    $378/mo
    10x10 Self Storage 100 Sq. Ft.
    Elevator Access
    $304/mo
    10x30 Self Storage 300 Sq. Ft.
    $789/mo
    10x27 Self Storage 270 Sq. Ft.
    $715/mo
    10x27 Self Storage 270 Sq. Ft.
    Elevator Access
    $715/mo
    10x24 Self Storage 240 Sq. Ft.
    $641/mo
    10x20 Self Storage 200 Sq. Ft.
    Elevator Access
    $539/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Onsite Manager
    • Security Camera
    • Gate
    • Parking
    • Elevators
    • Multi-Level Storage
    • RV Storage

    Customer reviews

    4.7/5
    Average rating
    182
    Number of reviews

    Read some helpful reviews of SmartStop Self Storage, shared by real renters with genuine experiences and honest opinions.

    I’ve been a tenant at Smart Stop Storage, and I want to recognize one employee in particular who truly stands out — Judah Munoz. Judah is easily one of the best employees this property has ever had. From the moment you interact with him, you notice his kindness and genuine care for people. He treats every customer with respect and patience, and he always makes you feel like you matter. What impresses me most is how much pride he takes in the property. The facility is always clean, organized, and well-maintained, and you can tell Judah is constantly checking on things, observing, and making sure everything is running smoothly. He doesn’t just do his job — he goes above and beyond. Any time I’ve needed help, Judah has been ready to serve with a great attitude and a willingness to assist. Employees like him are rare. He represents Smart Stop Storage with excellence, professionalism, and heart. Smart Stop is fortunate to have someone like Judah Munoz on their team. ... Read more
    Pastor D. - 4 March 2026
    I recently rated this storage place at two stars because of an increase to my unit within a short span of time. The manager Jonathan, reached out to me personally to help resolve my complaint. As a loyal customer for years, I appreciated his dedication in solving the matter. It’s not often I write a review and get an immediate response from management. He truly cares about his clients and I’m glad I was able to keep my unit. ... Read more
    Ayesa L. - 28 February 2026
    This place is awesome! Very Amazing associates and very friendly. They were very professional and went out of their way to help me. I'm very happy witg my experience and will recommend to my friends. I would like to mention Judah and Jonathan for helping me during my time. ... Read more
    Rita S. - 19 February 2026
    lidia p. - 22 January 2026
    Shout out to Michael and Jonathon, the real ones Not only are they super friendly and helpful. They’re very honest. I came in to pay my bill and I dropped some money on the floor and they called me right away to inform me. I thought that was really cool of them. Overall, my experience has been very good and it’s always a pleasure to see those smiling faces. Keep up the good work you guys. ... Read more
    Elizabeth V. - 22 January 2026
    Raythell J. - 4 October 2025
    It was a smooth process with Jason. He did not rush us and took us to show the unit before we agreed to rent it out. He made sure to inform us with what is included in the package. He was also very accommodating throughout. ... Read more
    Bea R. - 23 August 2025
    This review is specifically for Jason, the employee who assisted me with a myriad of issues.Throughout every step, Jason kept a cool and calm demeanor. He was respectful and always responded to all my questions. Jason provided exceptional customer service and clearly communicated to me my options. This was a tough case, I inherited two storages and it was a bit overwhelming to deal with while living hours away. Thank you Jason for your amazing service and support! ... Read more
    Alexsis S. - 22 August 2025
    The onsite jonathan had just closed for sunday: he still answered my questions. I called the next day and a phone rep professionally gave me exactly what I wanted. Then onsite jonathan patiently walked me through the online contract process. Jonathan also said he will attempt to get my locker light functional. I will have only positive comments to express relative to my experiences with your business. ... Read more
    Leo J. - 20 August 2025
    Was helped out by Jonathan at the front desk . Was really indecisive on which storage facility to choose from but Jonathan made my final option really easy to pick smartstop shelf storage , from showing me the storage unit without me having to ask , getting into details that were worth mentioning up for future references , to having an honest and genuine attitude with me and my wife . Made my decision on picking out this storage facility from all the other ones way easier due to his great personality and extensive knowledge on the storage business . Would recommend this storage facility to my family and friends due to my experience with Jonathan . 10/10 service 10/10 attitude 10/10 all around person . ... Read more
    Guero 4. - 5 August 2025
    I was really apprehensive when I walked in the office. However that changed quickly, I was welcomed, my questions were answered, and I appreciated the tour of the storage area and unit I was looking into. Johnathan was awesome, he made me feel at ease and took the time to explain the rental process. My husband and I are now discussing moving his things from his Gilroy storage to SmartShop Self Storage. Thank you again for a positive experience. I will definitely recommend this location. ... Read more
    Ms. B. - 17 July 2025
    Erika N. - 9 April 2025
    Chun S. - 5 April 2025
    Don't T. - 30 March 2025
    Carol V. - 28 February 2025
    Let me tell you folks ..this was the first i place a calledfl4a storage unit & I settled with Alum Rock Self Storage! Why? Because it was convenient, the lady over the phone was very kind & helpful then when I met her I was even more impressed! She runs the place & had good helpers there as well. Carts available, two elevators, stairs, plenty of items to select from for your packing & moving needs along w/other gadgets within the mini store& Just an?overall pleasent place to do business with. Thank you Honey & your young helper that oriented me on the do's & don'ts. Forever grateful. :) ... Read more
    Odette M. - 14 September 2020

    About this facility

    Located on Alum Rock Avenue in San Jose, this SmartStop Self Storage facility offers a variety of unit sizes, including small, medium, and large, to accommodate diverse storage needs. Whether you're decluttering your home or need extra space for business inventory, the unit options provide flexibility for both short- and long-term use.

    This facility features climate-controlled units, which are especially beneficial in San Jose to protect your items from the region's fluctuating temperatures. The indoor access and elevators make it convenient to move items to multi-level storage spaces, while the first floor access option provides added ease for heavier belongings. Onsite parking is available, along with dedicated RV storage for those seeking a secure place for large vehicles. Enhanced security measures such as security cameras, gated access, and an onsite manager ensure peace of mind for all customers.

    This SmartStop Self Storage facility is ideal for individuals, families, and businesses in need of reliable storage solutions in the San Jose area.

    Price comparison

    See how this facility's unit prices compare to others in San Jose, broken down by size.

    Small $244/mo
    Location minimum Location maximum
    $16/mo $362/mo
    Medium $401/mo
    Location minimum Location maximum
    $94/mo $769/mo
    Large $680/mo
    Location minimum Location maximum
    $145/mo $2503/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    67

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    55

    out of 100

    Transit Score

    Good Transit

    Many nearby public transportation options

    57

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 67, Transit Score®: 55, Bike Score®: 57

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Shell

      Services 0.06 miles

    • Alum Rock Avenue & Muirfield Drive

      Transportation 0.1 miles

    • Kwik Serv

      Services 0.14 miles

    • Birrieria Tepa

      Food & Drinks 0.16 miles

    • Sherwin-Williams

      Shopping 0.18 miles

    • Jackson

      Transportation 0.2 miles

    • Venus Launderland II

      Shopping 0.2 miles

    • Alum Rock Avenue & South Jackson Avenue

      Transportation 0.2 miles

    • Alum Rock Avenue & North Jackson Avenue

      Transportation 0.2 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 2487 Alum Rock Avenue is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat: 9 a.m. - 4 p.m., Sun: 10 a.m. - 2 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At SmartStop Self Storage - 2487 Alum Rock Avenue, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 2487 Alum Rock Avenue for specific restrictions and recommendations.

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