Storage units in Alum Rock, CA, and nearby areas

Judah helped me with the process

Very helpful & polite

We were away for 16 months and needed a place to store all our belongings. Extra Space Storage was fantastic! Fair prices, safe storage, and easy to use app. Should we ever need to store stuff again, we'll be going with ESS!

Vanessa did a really great job helping me get set up with my storage unit! Her customer service was excellent, she was very helpful and friendly, and the whole process was quick and easy. I was in and out in no time. Thank you, Vanessa, for the great service!

Well let me tell you I have had the storage unit for years you can check the record and see when I opened it then some months back last year sometime it became infested with rats all my stuff ended up ruined eating chewed up and pissed on and pooped on and everything by the rats and now nothing is any good I have to throw it all away but the haulers that I have talked to will not touch it because of the rat feces the rat droppings so I don't think it's fair that since all my stuff is ruined and I'm can't find anybody to help me I'm 67 years old disabled and I haven't found anybody to help me and you guys still keep raising the rent like if it's a okay 100% it's not my stuff is ruined it will never be good there is stuff in there that were personal a very very spiritually important to me so you want me to rate them I will rate them I've been threatened that they're going to oxen my stuff I've paid late fees I paid increased rent and I have paid lean finds I have never missed a payment I've been late on quite a few payments but I have never missed a payment so you tell me what kind of a rating should I give them my name is Alice Sanchez my unit number is 365-57 or 3675 I don't remember like I said I'm old but you let me know let me know what kind of a rating I should give you guys since all my stuff is ruined and is junk and garbage now

I agree with the reviewer that the management can be a bit quirky (it is a multi-generational family that runs the place). But once you get past that, they are actually very nice and helpful. But here's the thing, the place is cheaper than other more modern, buttoned down places, and offer many more services. You can dump your tanks, fill water, fill air and dump trash. Try that at the other places. We just moved out of the area and are paying more for less (outside of the bay area!!!). We definitely miss our spot here.