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Prime Storage - 560 South Pacific, San Marcos, CA 92078

4.8/5 - 197 Reviews
Location:
560 South Pacific, San Marcos, CA 92078
Office hours:
  • Mon-Sun: 8 a.m. - 8 p.m.
(760) 471-2691

Prime Storage - 560 South Pacific, San Marcos, CA 92078

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Retail Available

    Moving and packing supplies available for purchase on-site

  • Onsite Manager

    On-site staff available to assist with property needs

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x8 Self Storage 80 Sq. Ft.
    $224/mo
    8x5 Self Storage 40 Sq. Ft.
    $155/mo
    5x15 Self Storage 75 Sq. Ft.
    $216/mo
    5x10 Self Storage 50 Sq. Ft.
    First Floor Access
    $164 - $179/mo
    5x5 Self Storage 25 Sq. Ft.
    First Floor Access
    $106 - $114/mo
    10x15 Self Storage 150 Sq. Ft.
    $342/mo
    10x10 Self Storage 100 Sq. Ft.
    First Floor Access
    $230 - $241/mo
    8x20 Self Storage 160 Sq. Ft.
    $350/mo
    10x20 Self Storage 200 Sq. Ft.
    $389/mo

    Amenities & features

    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Enclosed
    • First Floor Access
    • RV Storage

    Customer reviews

    4.8/5
    Average rating
    197
    Number of reviews

    Read some helpful reviews of Prime Storage, 560 South Pacific, San Marcos, CA 92078, shared by real renters with genuine experiences and honest opinions.

    Decent facility, but horrible move in experience. Wasted many hours and had to delay a trip because of miscommunication and very poor support. I was looking for a place to store a vehicle for a few months. Talked to Prime Storage on the phone to get signed up. At the end of the call, I asked "So am I good to just show up after hours and drop the vehicle off or do I need to go during open hours?" they said "Yep, you can just go drop off, you're all set". Showed up Sunday evening, was scheduled to leave on a trip in the morning. Gate code I received didn't work. Spent about an hour there trying to get a hold of someone to help me. Support on the phone could do nothing, and I ended up being there till 10pm and had to postpone my trip and take time off of work the next day. Showed up the next day, and I walk in the office and there is a big screen where you talk to customer support via a video call... IN their office. I spend about 20 minutes walking through things with this person over the video call, then they just get disconnected abruptly. I then get connected to someone else, and have to start the entire process over. About 30 minutes later of just standing IN the office talking to support through a video call, the actual on-site staff finally come in, and it takes about 3 minutes to get sorted and I'm on my way. Long story short, wasted 2 days, about 3 hours on-site, and had to delay my trip just to drop a vehicle off, which should just take a few minutes. On site staff were helpful when I finally could actually speak to someone, but the corporate/support is not good. Decent facility, but would not recommend moving there. ... Read more
    Cole H. - 25 August 2026
    If I could rate zero stars I would!! Stay away from Prime Storage in San Marcos if you value fair pricing and customer service. My rent increased every 4–6 months, and not by small amounts. It became obvious that once you’re moved in and your belongings are stored, they know it’s expensive and inconvenient to move somewhere else, so the price just keeps climbing. It’s a business model that feels like it’s taking advantage of loyal customers. When I reached out to management and the regional manager to see if they could work with me on the constant rate increases, I didn’t receive a single response. Being ignored completely says a lot about how they value their customers. The final straw was when I moved out just seven days after my monthly payment had been charged. I asked if they would prorate the unused portion of the month, and the answer was an immediate “absolutely not.” After paying thousands of dollars over the time I rented there—and after all the repeated rate increases—they wouldn’t refund even a portion of one month. There are many storage facilities in the area. Do yourself a favor and compare prices, ask how often they raise rates, and find a company that values customer loyalty. I wish I had done that much sooner. ... Read more
    Patty Z. - 4 July 2026
    I’ve been using this place for years for my storage needs, very clean, conveniently located and they stay on top of the facility, Stephanie provides great customer service and stays on top of everything ... Read more
    Ryan P. - 8 February 2026
    I just wanted to express my gratitude to Stephanie for her exceptional service during my storage move-out. She made the entire process incredibly easy and hassle-free, and I'm so appreciative of her professionalism and communication skills. I'll definitely be returning to rent another unit. ... Read more
    AM - 30 January 2026
    Stephanie is a wonderful employee. She did a fantastic job of giving me all the information that I was looking for, when I’m ready to get a storage unit. I will definitely go back to that storage unit because of her. ... Read more
    Joel K. - 16 January 2026
    Stephanie is a real professional here at Prime Storage. She is very knowledgeable and extremely helpful. I had a lot of questions and she was kind and patient while answering all of them! Great place to store your items. ... Read more
    Chele F. - 6 September 2025
    I like the facility, convenient, clean and safe. Been a full time customer for over 23 yrs, utilizing the short term storage for excess inventory for my business. Having the drive up easy access is huge IMO. Stephanie is great to work with and helpful. Would recommend for sure. ... Read more
    BG “. - 30 August 2025
    Rented out a 10x10 for two years the service was amazing and never once was I scared my stuff would get stolen. The only downside was the constant increase in price after the first year almost every 3/4 months there would be a price increase. Besides that highly recommend them. ... Read more
    Braulio C. - 30 August 2025
    Very clean and well laid out, also very convenient location. Stephanie, the current on-site manager, is a pleasure with whom to interact. She is very courteous, practical and very helpful; clearly understands the business very well and also the needs and challenges facing us, the customers and users of these facilities. I can happily recommend that you talk directly with Stephanie for help in consolidating your storage needs. ... Read more
    Your L. - 30 August 2025
    From getting the storage unit talking to the personnel. The young lady working the front desk. It's all excellent, couldn't believe. 1st month is free you know $300. I get for free, so that's good. Check out there's all expected very nice place to do business. Excellent rating 10 plus ... Read more
    thomas t. - 24 July 2025
    Lydia P. - 25 June 2025
    Carri C. - 24 June 2025
    Thank you Stephanie for all your support. You made it easy. Wonderful! And I'll be back again probably someday. I'll be sure to have my friends come see you if they need storage in any way, thanks, thomas ... Read more
    thomas p. - 23 June 2025
    Stored my items there for 4 yrs. Nice clean property, reasonable pricing. There maintenance guy helped me lift a few heavy items when I was by myself, didn’t even have to ask. Every time I came in Stephanie was very polite and professional. Staff was pleasant to interact with. ... Read more
    Amber J. - 29 May 2025
    everything you need from a self-storage, you can find it here, great price, high security, nice staff! I tried to rent an storage but these guys are very easy to work with, they have everything in the ground level which is much more convenience a quick tip: if you apply on-line you can get better deals and first month free:) ... Read more
    Amir J. - 1 March 2025
    We had a great experience renting two units from the center. It was a last minute and the manager assisted us with ensuring we had both units available to move our items in. I highly recommend this storage unit area. We rented 2 units and both units was nice and clean. ... Read more
    Anthuy T. - 14 January 2025
    The staff at San Marcos Prime Storage are truly one-of-a-kind! From the moment I arrived, I could tell they genuinely care about their customers. The onsite manager, Stephanie, is always exceptionally helpful, going above and beyond with everything from payment reminders to ensuring the facility remains clean and well-maintained. It's rare to find such thoughtful service, and I’m so happy I chose this storage facility. I highly recommend it to anyone looking for a safe, reliable, and customer-focused place to store their belongings! ... Read more
    Patrick - 30 December 2024
    ????? I cannot say enough great things about Stephanie, the manager at Prime Storage in San Marcos! From the moment I walked in, she made me feel completely comfortable and welcomed. Her level of customer service goes above and beyond. She took the time to answer all my questions, walk me through the storage options, and ensure I felt confident that my belongings would be safe and secure. Stephanie's professionalism, friendly demeanor, and attention to detail were a big reason I decided to store my things with Prime Storage. It's rare to come across someone so dedicated to providing excellent service, and I truly appreciate everything she’s done. Highly recommend this location if you want a stress-free experience and outstanding customer care! ... Read more
    Roxy R. - 28 December 2024
    My overall experience with Prime Storage has been great. The fact that the location is convenient and easy to enter and exit is a big plus. The facility is clean and the staff is helpful and friendly. The price to rent is very reasonable and affordable. I recommend everyone who needs a storage place to call Prime Storage. You will be happy you did.! ... Read more
    tony a. - 31 August 2024

    About this facility

    Located at 560 South Pacific in the vibrant community of San Marcos, CA, this Prime Storage facility offers a variety of unit sizes, including small, medium, and large, to accommodate a wide range of storage needs. Whether you're decluttering your home, storing business equipment, or preparing for a move, the flexible unit options are designed with convenience in mind.

    This facility features drive-up access, making loading and unloading straightforward and efficient. For added convenience, first-floor access eliminates the hassle of stairs or elevators, and enclosed units provide extra protection for your belongings. Security is a priority at this location, with a gated entry, security cameras, and the support of an onsite manager. Outdoor parking and RV storage are available, making it an ideal choice for storing vehicles, trailers, or recreational vehicles.

    With contactless renting and the ability to pay with credit cards, this facility is well-suited for those seeking a hassle-free and secure self-storage experience. Plus, with moving supplies available for purchase onsite, it’s a one-stop shop for your storage and relocation needs.

    Price comparison

    See how this facility's unit prices compare to others in San Marcos, broken down by size.

    Small $173/mo
    Location minimum Location maximum
    $30/mo $224/mo
    Medium $307/mo
    Location minimum Location maximum
    $115/mo $350/mo
    Large $389/mo
    Location minimum Location maximum
    $115/mo $1264/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    71

    out of 100

    Walk Score

    Very Walkable

    Most errands can be accomplished on foot

    47

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 71, Bike Score®: 47

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Alliance Transmissions & Auto Repair

      Services 0.08 miles

    • Arby's

      Food & Drinks 0.12 miles

    • Chevron

      Services 0.2 miles

    • Pacific Lot

      Services 0.22 miles

    • Discovery Lot

      Services 0.26 miles

    • ampm

      Grocery Stores 0.27 miles

    • Arco

      Services 0.28 miles

    • Pokewaii

      Food & Drinks 0.31 miles

    • Chick'nCone

      Food & Drinks 0.31 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    The facility at 560 South Pacific is accessible during regular access hours, typically Mon-Sun: 8 a.m. - 8 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Prime Storage - 560 South Pacific, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 560 South Pacific for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
    Contact this property now:
    (760) 471-2691