Public Storage - 3491 Santa Rosa Avenue, Santa Rosa, CA 95407

4.8/5 - 312 Reviews
Location:
3491 Santa Rosa Avenue, Santa Rosa, CA 95407
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 3491 Santa Rosa Avenue, Santa Rosa, CA 95407

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    5x10 Self Storage 50 Sq. Ft.
    Elevator Access Swing First Floor Access
    $113/mo
    5x10 Self Storage 50 Sq. Ft.
    Swing First Floor Access
    $113/mo
    5x5 Self Storage 25 Sq. Ft.
    Swing First Floor Access
    $92/mo
    10x15 Self Storage 150 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $340/mo
    10x10 Self Storage 100 Sq. Ft.
    Roll-Up First Floor Access
    $178 - $196/mo
    10x10 Self Storage 100 Sq. Ft.
    Elevator Access Swing First Floor Access
    $167/mo
    10x25 Vehicle 250 Sq. Ft.
    Boat Storage Roll-Up Drive-up Access Outdoor Access Parking RV Storage
    $380/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Roll-Up Drive-up Access Outdoor Access Parking
    $359/mo
    No units are currently available.

    Amenities & features

    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Online Payment
    • RV Storage

    Customer reviews

    4.8/5
    Average rating
    312
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    I've had a very good experience at this public storage. The main reason, is the manager, Cindy. She has gone over and above her normal duties. Making this Public Storage location one that I would recommend because of the personal service. ... Read more
    Tracy - 8 June 2026
    I had a great experience at Public Storage on Santa Rosa Ave! The facility is clean, secure, and easy to access, but what really stood out was the customer service. Cindy was incredibly helpful, professional, and made the whole process smooth and stress-free. She took the time to answer all my questions and made sure I got exactly what I needed. It’s rare to find such friendly and attentive service these days—thank you, Cindy! Highly recommend this location. ... Read more
    mariela p. - 19 March 2026
    Darcy was fantastic. She demonstrated excellent customer service skills and was incredibly patient throughout our interaction. It was honestly the best service I’ve experienced in years. We need more people like Darcy who truly care about providing a great customer experience. ... Read more
    Anthony A. - 25 February 2026
    Cindy is the nicest most helpful person I ever met at a storage place. Usually I try to avoid the ppl working at storage places, but I look forward to seeing Cindy whenever I come in. She’s kind and understanding and always has this place clean and spotless. I wouldn’t want to go to any other storage unless she left here to work there! She needs a huge raise!!! ... Read more
    Jesse B. - 14 February 2026
    Cindy the lady who worked in the office that helped us with getting our rental was very helpful and very personable, she was the reason I decided to pick that establishment to rent from ....very welcoming ... Read more
    Amber C. - 9 February 2026
    Over the weekend, I went to Public Storage to purchase some boxes and was helped by an employee named Cindy. She was very pleasant, appeared happy to be at work, and had excellent people skills. Cindy was extremely helpful and made the experience quick and easy. Great customer service! the was clean and looked good ... Read more
    Angelica S. - 8 January 2026
    Tricia K. - 31 August 2025
    Just wanted to take a moment to say how wonderful Cindy is how outstanding her customer service is. I recently left my old unit due to over pricing she helped me find something at public storage thank you ... Read more
    Daisy F. - 6 August 2025
    William T. - 22 July 2025
    Angelica S. - 19 July 2025
    Cindy was great. Everything was smooth and great deal. edit Feb 2025, 8 months later... I stand by my review of the two on-site staff I interacted with over the past 8 months. However, the management has raised the rent substantially - by 50%. First at the 6 month mark (which we dealt with) and now again at the 9 month mark. A 50% increase in that short of a time frame seems, well, unreasonable, though not "illegal". When I tried to discuss this with someone, I was referred to their corporate office where I was patronizingly informed that a) they can raise the rent whenever they want and b) theres "nothing they can do about the rent increase" which is patently false - it's not physics after all. So, this is how they treat customers who pay on time, aren't a problem, don't make a mess in the bathroom, nor hang around the space all day in lieu of a home: they jack up the rent. Nope, not illegal, but feels ... well, abusive and disrespectful and like some serious price gouging is going on. Might be better off in a mom-and-pop outfit instead: thats where I'm headed once my shoulder heals from surgery and I can get outta there to where I'm valued as a good customer vs an infinite piggy bank. Has anyone there followed up with me? Nope, case in point. ... Read more
    David Y. - 13 February 2025
    Wild T. - 13 October 2024
    Cindy was amazing and helped me transfer to a larger unit when I realized I needed a bigger one. She helped me get set up and went above and beyond her job duty to ensure I was completely taken care of. Such incredible customer service. ... Read more
    Dawn L. - 6 July 2024
    Jani G. - 31 May 2024
    Cindy helped me tremendously in figuring out the process of closing out one of my storages and the time frame to consolidate so I wasn't billed unnecessarily. She was very professional, had a good knowledge base, and was very pleasant to work with. The units are well secured, easily accessible for customers, impossible for those who are not supposed to be there. I felt very safe with storing my belongings there. Because of that I would definitely feel comfortable opening another unit there in the future, especially because Cindy made doing business with Public Storage on Santa Rosa Avenue a complete pleasure. Thank you, Cindy! ... Read more
    Jessica G. - 21 March 2024

    About this facility

    Located at 3491 Santa Rosa Avenue, this Public Storage facility provides a range of small, medium, and large units to meet diverse storage needs. With options featuring swing and roll-up doors, as well as units accessible by elevator, this facility ensures convenience for every move, whether you're decluttering a small apartment or storing items for a growing household.

    Ideal for Santa Rosa's mild but occasionally rainy weather, this facility offers indoor units for added protection against the elements. For those seeking easy and efficient loading, drive-up access and first-floor access are available. Vehicle and adventure enthusiasts will appreciate the ample parking and designated RV storage, making it a great choice for storing vehicles during the off-season.

    With security cameras throughout the property, an onsite manager, and gated access, your belongings stay safe and secure. Additional conveniences like online payments, credit card acceptance, and retail moving supplies make this facility a dependable option for both residential and business storage needs.

    Price comparison

    See how this facility's unit prices compare to others in Santa Rosa, broken down by size.

    Small $106/mo
    Location minimum Location maximum
    $10/mo $301/mo
    Medium $228/mo
    Location minimum Location maximum
    $73/mo $648/mo
    Large $370/mo
    Location minimum Location maximum
    $84/mo $996/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    43

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    46

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 43, Bike Score®: 46

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Palms Inn

      Services 0.29 miles

    • Shell

      Services 0.31 miles

    • Rotten Robbie

      Services 0.32 miles

    • Chevron

      Services 0.36 miles

    • Sonoma County FPD St. 4

      Services 0.43 miles

    • Campway

      Shopping 0.62 miles

    • Santa Rosa Avenue & Mountain View Avenue

      Transportation 0.71 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    The facility at 3491 Santa Rosa Avenue is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 3491 Santa Rosa Avenue, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 3491 Santa Rosa Avenue for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
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