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Public Storage - 14861 Franklin Avenue, Tustin, CA 92780

4.8/5 - 513 Reviews
Location:
14861 Franklin Avenue, Tustin, CA 92780
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 14861 Franklin Avenue, Tustin, CA 92780

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    5x10 Self Storage 50 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $121/mo
    5x10 Self Storage 50 Sq. Ft.
    Swing
    $109/mo
    5x5 Self Storage 25 Sq. Ft.
    Elevator Access Swing First Floor Access
    $82/mo
    5x5 Self Storage 25 Sq. Ft.
    Swing
    $68 - $72/mo
    10x15 Self Storage 150 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $377/mo
    10x10 Self Storage 100 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $332/mo
    10x30 Vehicle 300 Sq. Ft.
    Boat Storage Roll-Up Car Storage Drive-up Access Other Vehicle Storage Outdoor Access Parking RV Storage
    $623/mo
    10x20 Self Storage 200 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $524/mo

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment
    • RV Storage

    Customer reviews

    4.8/5
    Average rating
    513
    Number of reviews

    Read some helpful reviews of Public Storage, 14861 Franklin Avenue, Tustin, CA 92780, shared by real renters with genuine experiences and honest opinions.

    5 stars! I had a great experience with Public Storage on Franklin. The online rental process was super easy and convenient, and I received access immediately by email, which made moving everything in so much easier. I accidentally moved my belongings into the wrong unit, and Miriam, the property manager, called me the next day to let me know. I had tried calling customer service first to see if I could fix it without coming back to the property, but they weren’t quite sure how to handle it. Once I went into the office, Miriam took care of everything for me right away. She was professional, kind, helpful, and made what could have been a frustrating situation incredibly easy to resolve. Really appreciate the level of customer service she provided. Thank you, Miriam! ... Read more
    Faith H. - 2 September 2026
    Jackson S. - 17 February 2026
    I highly recommend this place; it's comfortable and clean. The best part is that I was helped by a young, bilingual woman named Miriam who was incredibly helpful. She clarified when and how much I would have to pay and advised me on how to make payments through the app. It was a pleasure to have her help; she took the time to assist me. Thank you so much, Miriam. ... Read more
    Maricela R. - 9 January 2026
    this location was amazing i was helped by a wonderful woman named raven she was clear and concise with information and setting me up with the insurance wish i could give more stars will recommed this storage space to friends and family in the area ... Read more
    Andrew H. - 10 October 2025
    Great place to put your stuff! Staff here is friendly and helpful, and Miriam especially has always been very helpful and professional whenever we've had questions. Place is well maintained and we feel very safe leaving our stuff here. ... Read more
    Ronan K. - 9 October 2025
    I’ve had such a great experience with this storage facility! The place is always clean, safe, and easy to access, which gives me peace of mind knowing my things are well taken care of. What really stands out, though, is the customer service. Miriam, the manager, is absolutely amazing—she’s professional, friendly, and goes out of her way to make sure everything is smooth and stress-free. She answered all my questions with patience and helped me find the perfect unit for my needs. I highly recommend this location to anyone looking for reliable storage with top-notch service! ... Read more
    Kat - 30 September 2025
    I had a great experience at Public Storage thanks to Miriam! She was super helpful, knowledgeable, and pleasant to work with from the moment I walked in. She took the time to answer all my questions and made the entire process smooth and stress-free. It's not often you come across someone who genuinely cares about providing excellent customer service, but Miriam definitely does. Highly recommend! ... Read more
    Jash (. - 9 August 2025
    I had a great experience at Public Storage, thanks to Eric. He was incredibly helpful, answering all my questions and making the rental process smooth and hassle-free. He took the time to explain everything clearly, helped me find the right unit for my needs, and even gave me some useful tips for storing my items. His friendly and professional attitude made all the difference. Highly recommend this location and Eric’s excellent customer service! ... Read more
    Maria S. - 24 March 2025
    We have had the best experience with this location and highly recommended it for everyone. The facility is clean and well maintained, our units (we have 2) have been pest free and didn’t leak during the rain, and the set up is roomy and easy to access with your vehicle. This staff is the best.! Everyone I’ve met is friendly and helpful. We’ve mostly worked with Miriam. With Miriam know you are in good hands and will be taken care of promptly and efficiently. She has always answered any questions and addressed concerns right away with a calm professional manner and a genuine smile that puts you at ease. Miriam knows her stuff and offers solutions that we never thought of or knew about. I’m always happy to see her because I know everything will be good if she’s involved. Come here for your storage location. You will be glad you did.! ... Read more
    Gina M. - 9 February 2025
    Khurt C. - 8 February 2025
    I had an outstanding experience at this public storage facility, and I can't thank Miriam enough for her exceptional service. From the moment I arrived, Miriam was professional, attentive, and truly went above and beyond to assist me. She made the entire process of closing my unit and transferring everything seamless and stress-free. Her clear communication and thorough understanding of the process made everything so much easier. It's rare to encounter someone who provides such excellent customer service, and Miriam truly made my experience top-notch. Highly recommend this facility, especially if you have the pleasure of working with Miriam! ... Read more
    Yesli M. - 25 November 2024
    I was very happy with my experience at Public Storage in Tustin on Franklin St. They were extremely helpful and efficient. The customer service was outstanding, Miriam Duenas was very professional and she went out of her way to resolve stressful situation with a last minute move. Thank you for putting out the extra effort. ... Read more
    Paquette D. - 1 November 2024

    About this facility

    Located at 14861 Franklin Avenue in Tustin, CA, this Public Storage facility offers a variety of storage unit sizes, including small, medium, and large units. The units are equipped with roll-up and swing doors, making loading and unloading convenient. Whether you need first floor access or elevator service for upper-level units, the facility is designed to accommodate your needs.

    This facility features climate-controlled units, ideal for protecting sensitive items from Tustin’s warm climate. The availability of drive-up access makes it effortless to load or unload directly from your vehicle. Indoor units provide added security and protection from the elements, while ample parking and RV storage options cater to vehicle storage needs. Security is a priority with security cameras and an onsite manager ensuring peace of mind.

    For an added layer of convenience, this facility supports contactless renting and online payment options. With retail moving supplies available on-site, this Public Storage facility is perfect for residents and businesses in Tustin looking for flexible, secure, and easily accessible storage solutions.

    Price comparison

    See how this facility's unit prices compare to others in Tustin, broken down by size.

    Small $95/mo
    Location minimum Location maximum
    $50/mo $325/mo
    Medium $355/mo
    Location minimum Location maximum
    $138/mo $391/mo
    Large $574/mo
    Location minimum Location maximum
    $12/mo $751/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    58

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    43

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    70

    out of 100

    Bike Score

    Very Bikeable

    Bike routes support regular local travel

    Walk Score®: 58, Transit Score®: 43, Bike Score®: 70

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Auto Dealer Vehicle Parking

      Services 0.17 miles

    • Edinger-Kensington Park

      Transportation 0.23 miles

    • Hoag Health Center Tustin

      Services 0.26 miles

    • 7300

      Transportation 0.28 miles

    • Noah’s NY Bagels

      Food & Drinks 0.29 miles

    • Walnut-Franklin

      Transportation 0.29 miles

    • OCFA Station 37

      Services 0.3 miles

    • Edinger-Kensington Park

      Transportation 0.3 miles

    • Stater Bros.

      Grocery Stores 0.31 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 14861 Franklin Avenue is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 14861 Franklin Avenue, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 14861 Franklin Avenue for specific restrictions and recommendations.

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