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Public Storage - 12331 Penn Street, Whittier, CA 90602

Self Storage, Car Storage 30 - 200 Sq. Ft.
4.7/5 - 580 Reviews
Location:
12331 Penn Street, Whittier, CA 90602
All units
Small
Medium
Large
Parking
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Units Availability
Small Storage Unit
6x8
Self Storage
48 Sq. Ft.
Elevator Access
Swing
$103/mo
Small Storage Unit
6x5
Self Storage
30 Sq. Ft.
Elevator Access
Roll-Up
First Floor Access
$96/mo
Small Storage Unit
5x10
Self Storage
50 Sq. Ft.
Elevator Access
Roll-Up
$113/mo
Small Storage Unit
5x10
Self Storage
50 Sq. Ft.
Elevator Access
Swing
$108/mo
Small Storage Unit
5x6
Self Storage
30 Sq. Ft.
Elevator Access
Swing
$82/mo
Medium Storage Unit
12x12
Self Storage
144 Sq. Ft.
Elevator Access
Swing
$205/mo
Medium Storage Unit
10x15
Self Storage
150 Sq. Ft.
Elevator Access
Roll-Up
$231 - $265/mo
Medium Storage Unit
10x13
Self Storage
130 Sq. Ft.
Elevator Access
Roll-Up
$192/mo
Medium Storage Unit
10x10
Self Storage
100 Sq. Ft.
Elevator Access
Swing
$172/mo
Medium Storage Unit
10x10
Self Storage
100 Sq. Ft.
Elevator Access
Roll-Up
$168/mo
Medium Storage Unit
9x20
Parking
180 Sq. Ft.
Car Storage
Drive-up Access
Outdoor Access
Parking
$184/mo
Medium Storage Unit
9x15
Self Storage
135 Sq. Ft.
$106/mo
Medium Storage Unit
7x16
Parking
112 Sq. Ft.
Car Storage
Drive-up Access
Outdoor Access
Parking
$90/mo
Large Storage Unit
10x20
Parking
200 Sq. Ft.
Car Storage
Roll-Up
Drive-up Access
Outdoor Access
Parking
$369/mo

Amenities

  • Indoor
  • Drive-Up Access
  • Retail Available
  • Onsite Manager
  • Contactless Renting
  • Security Camera
  • Gate
  • Parking
  • Credit Cards Accepted
  • Elevators
  • First Floor Access
  • Multi-Level Storage
  • Online Payment

What customers are saying

4.7/5 - 580 Reviews

Read some helpful reviews of Public Storage at 12331 Penn Street, shared by real renters with genuine experiences and honest opinions.

Lori m. - 16 February 2026
I’ve used this storage facility for years. Shari has gone above and beyond with her great customer service. She is wonderful at her job and I wouldn’t ask anyone else for help. Once again Shari, thank you!!! ... Read more
David S. - 18 January 2026
I have had a terrible experience with Public Storage, especially at the Penn location. This company is quick to take your money; however, the staff, Shari and Kim, consistently provide poor service. They often ignore customers in person and dismiss requests for help, even when the provided app fails to work properly for getting into the gates and storage units. Based on my experience, they must ask their family members or friends to write any positive reviews to prevent more accurate reviews of their poor work ethic to appear as recent. Shari and Kim should not be representing this company. ... Read more
Stephanie L. - 23 August 2025
Kim, the property manager, is extremely unprofessional and lacks basic customer service skills. I called twice before my payment was due to ask for help and left voicemails, but no one returned my calls. When I later requested a late fee waiver, Kim dismissed my concern, saying they’re often “out in the facility.” My first call was made at 2:47 PM, and my second at 3 PM, and the location closes at 6 PM—so no one was available for three plus hours? Rather than acknowledging the lack of follow-up, Kim became condescending, even saying, “we sent you emails, and I believe we had this conversation before,” which came across as patronizing and unhelpful. People can miss emails or not remember a conversation weeks later—that is why I called for assistance PRIOR to the due date. This experience showed a lack of leadership, understanding, and professionalism. If you choose Public Storage, I highly recommend going to another location to avoid dealing with Kim and this poor level of service. ... Read more
Jason R. - 23 August 2025
I ABSOLUTELY HATE THIS PLACE. If I could - stars I would. Don’t rent here the workers are liars all they did to me since I’ve gotten the unit is up my rent say they haven’t received my payments when they’ve all been taken from my account. My rent is supposed to be $50 went up to $179 then up again to $195 now I paid them for my storage THREE TIMES IN ONE MONTH that’s $600 to them that they claimed they never received… now they said there going to put it up for auction after I’ve paid for the fourth time in four weeks!! They won’t answer ANY OF MY CALLS. What a bunch of scammers. If you’re thinking about getting a storage here DONT save your money, your time, and the headache. ... Read more
LaShaun N. - 1 April 2025
“Excellent experience! The staff at Public Storage , Shari and Kim were extremely friendly and helpful throughout the entire process. They made everything so easy and stress-free. Highly recommend this location for your storage needs!” ... Read more
Priscilla C. - 25 January 2025
I rented a unit today and your property manager Valerie was absolutely amazing. She took the time to show me multiple units and give me a tour. She walked with me through both buildings to make sure I found just the right space. She went to find a dolly to help me get one. She was pleasant and offered the highest level of customer service. She went out of her way to make sure my visit today was a good one. I highly highly recommend this public storage location. ... Read more
M H. - 22 January 2025
Valerie and Kim were great!!! These 2 ladies made it very easy for my families move in. It's always clean and they are very friendly and helpful. I would recommend this location to everyone who needs storage ... Read more
Deadpool G. - 27 November 2024
It really amazes me all the hard work the employees do here, Kim is a great manager. I always see her going in and out of office, always keeping busy. Property is always clean and always provided with great service. Keep up the great work ... Read more
Juan B. - 17 September 2024

Overview

Located at 12331 Penn Street, this Public Storage facility in Whittier, CA, offers a versatile range of storage units to suit your needs, including small, medium, and large options. Whether you're decluttering your apartment or storing larger household items, this facility provides convenient solutions tailored to the local demand.

This facility emphasizes ease of use, featuring drive-up access, indoor units, and elevators for a smooth and efficient storage experience. An onsite manager and security cameras ensure peace of mind, while multi-level storage and first-floor access add flexibility to accommodate different preferences. The parking option makes it a practical choice for vehicle storage, complementing the facility’s well-rounded amenities.

With contactless renting for hassle-free move-ins and online payment for added convenience, this facility is ideal for anyone looking for secure, efficient, and accessible storage in Whittier. It’s an excellent choice for both residential and commercial needs.

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Frequently Asked Questions

There is a wide array of amenities available for the storage units that Public Storage - 12331 Penn Street has to offer. These amenities include Indoor, Drive-Up Access, Retail Available, Onsite Manager, Contactless Renting, Security Camera, Gate, Parking, Credit Cards Accepted, Elevators, First Floor Access, Multi-Level Storage and Online Payment. Most of these amenities can prove to be very useful depending on what you need to store. For example, climate-controlled units can come in handy for keeping sensitive items, drive-up access can make your loading and unloading process easier, and extra security measures will ensure your items are kept safe at all times.

The storage units offered by Public Storage - 12331 Penn Street can satisfy all of your storage needs. Different sizes here range from 30 to 200 square feet. You can go for smaller units if you don't have a lot of items to store, while choosing a larger space is recommended in case you need to store a lot of furniture, bigger items or even vehicles.

The unit size that you should choose obviously depends on how much stuff you need to store. On the one hand, you should think of smaller units (5'x5' or 5'x10') as closets – they can be used to store chairs, lamps, moving boxes and sports equipment, along with smaller pieces of furniture, books and documents.

On the other hand, the 10'x10' and 10'x15' spaces are good for storing larger items of furniture, bicycles and a larger number of possessions. If you need even more space, then 10'x20' and 10'x30' units can easily accommodate the contents of an entire 3- or 4-bedroom house.

Storage units offered by Public Storage - 12331 Penn Street come at a variety of prices, starting from $82 per month for typically smaller units. However, larger spaces can set you back up to $369 a month.

We know that when it comes to self storage, there is nothing more important than quickness and accessibility. Drive-up access is an extremely convenient amenity, as you can park your vehicle right next to your unit, making it significantly easier to load and unload the items you will use storage for. However, drive-up storage units tend to be outdoors, so you might consider indoor storage spaces with climate control if you're looking to keep temperature-sensitive items in peak condition.

Yes, you might, depending on what you need to put in storage. Climate-controlled spaces keep temperatures and humidity levels consistent all the time, which means they are perfect for storing sensitive items. Seeing that a whole host of things can be damaged by varying temperatures and excessive moisture, many people choose to rent climate-controlled units for personal items such as documents, photographs, paintings, collectibles, electronics, wooden furniture, antiques and even vehicles. If you're looking to store such items that are valuable to you, consider renting a climate-controlled unit!