SmartStop Self Storage - 3850 Airport Road, Colorado Springs, CO 80910

4.8/5 - 1407 Reviews
Location:
3850 Airport Road, Colorado Springs, CO 80910
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 4 p.m.
  • Sun: 10 a.m. - 2 p.m.
(719) 640-5706

SmartStop Self Storage - 3850 Airport Road, Colorado Springs, CO 80910

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Onsite Manager

    On-site staff available to assist with property needs

  • Truck Rentals

    Moving trucks available to help simplify your move

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x7 Self Storage 70 Sq. Ft.
    $87/mo
    9x7 Self Storage 63 Sq. Ft.
    $76/mo
    5x10 Self Storage 50 Sq. Ft.
    $72/mo
    5x7 Self Storage 35 Sq. Ft.
    $39/mo
    5x5 Self Storage 25 Sq. Ft.
    $33/mo
    10x18 Vehicle 180 Sq. Ft.
    Car Storage Parking
    $69/mo
    10x12 Self Storage 120 Sq. Ft.
    $151/mo
    8x18 Self Storage 144 Sq. Ft.
    $195/mo
    10x20 Self Storage 200 Sq. Ft.
    $278/mo
    No units are currently available.

    Amenities & features

    • Drive-Up Access
    • Onsite Manager
    • Truck Rentals
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Online Payment
    • RV Storage

    Customer reviews

    4.8/5
    Average rating
    1407
    Number of reviews

    Read some helpful reviews of SmartStop Self Storage, shared by real renters with genuine experiences and honest opinions.

    Don't rent a storage unit past a certain time. Office closes at 6 and you need to check in with an ID to get the gate code. You’ll pay for a day for no reason. I ended up cancelling and getting a refund because that was really inconvenient and I didn’t like the way I was being treated. I’m on a time crunch and needed my stuff moved and although the gates can open till 10, you still need a code. I found a better, bigger, and nicer storage unit for cheaper. AND I didn’t have to pay for a lock. It came in a cutesy little welcome bag. Plus the guy who set it all up was awesome. Super easy process and I got the code the moment I paid for the unit. Which was nice ... Read more
    Katie H. - 12 June 2026
    I've only just rented a unit so we will see how it goes. However, Mandy (or Brandy??)was awesome in getting me all set up. She was a pleasure to visit with as she processed my paperwork and took my payments. She was friendly and informative and I have to add she's very honest. I would have walked off without my change had she not reminded me! Thank you Mandy; ... Read more
    Deanna S. - 28 May 2026
    Brandy is amazing! She went above and beyond to help me get My rent paid. She even stayed a few minutes past closing to make sure I was good to go! The was kind and patient! I would recommend this storage facility because of her ! Excellent customer service! Thanks again Brandy ... Read more
    Jessica B. - 20 May 2026
    After losing our key to the unit, we first spoke with Raleigh who was very helpful and communicated well with me. He tried very hard and apologized but was unable to open the lock. The next day, the manager Brandy was able to get the lock open!?? She was very apologetic and kind. Brandy went above & beyond when after all of the drama she then helped to jump start my aunts car! Great staff and Great Manager!!! ... Read more
    Alicia W. - 23 April 2026
    Anna L. - 2 March 2026
    BYZ - 28 February 2026
    This is a 2 part review. 1. Brandy is a dream,extremely nice and very helpful. The other lady with red hair is the same. As for everyone else ill stay in my lane and they stay in there's. You ask a question and your met with a attitude. News flash: that's your job if you gonna have a attitude then go work somewhere else. Me being a Marine trust me I can cop a attitude myself 2. Today is the 8th and I come to work on my stuff. Im 2 days late on the rent and I'm locked out of the place. I was told I'd have access to my unit. One person told me I wouldn't be locked out until 31 days. That's a lie. ... Read more
    Hank J. - 8 February 2026
    5 stars I recently bought a unit at SmartStop Self Storage on Airport Road in Colorado Springs (3850 Airport Rd), and I couldn’t be happier with the service! The staff member who helped me, Raleigh was outstanding. They were very assertive in the best way—confident, efficient, and made sure I understood everything without any confusion. At the same time, they were incredibly helpful, welcoming, and friendly from the moment I walked in. They took the time to answer all my questions and made the whole process smooth and stress-free. The facility itself seems clean, secure, and convenient—easy access right off Airport Road. I’ll definitely be using this place again. Highly recommend, especially if you get Raleigh helping you! ... Read more
    Arthur R. - 3 February 2026
    Never a dull time lol! I know it sounds crazy, but whether I am paying a bill have a question or any kind of interaction with the staff it is good times. Even the new people, like Raleigh, are easy to talk to and always try hard to help the best they can! Awesome! ... Read more
    Christopher M. - 3 February 2026
    I enjoy renting from smart stop, very friendly place, I’ve rented from public storage and several other places and smart stop is just much better bang for your buck I highly recommend them! I also would like to single out Brandy and say she is very kind and helpful and always ready to suit your needs at smart stop! ... Read more
    Tanner J. - 5 December 2025
    We’ve G. - 4 November 2025
    Terrible customer service from Robert. He cannot give professional answers and keeps hanging up on us and being so rude in his answers. We emptied the unit before the end of the month, showed them photos, and he called to request payment and canceled 5 days after leaving a balance due to pay because they did not complete their job. They don't have good management. We have been a customer for over a year, and on top of that, they keep raising the prices. I would not recommend using their services. ... Read more
    Ana G. - 3 November 2025
    The family oriented feeling when I walked in was pretty awesome......couldn't have made my day any better with the way that day was going.....thank you so much Wes and Brandy! U guys are pretty awesome ... Read more
    Ashley - 10 October 2025
    AwesomeOne420 - 26 September 2025
    Wes was very helpful and professional helping my find and secure a storage unit during a crazy move. Took the time to find out what my needs were and found me a great unit that will work perfectly. Highly recommend!!! ... Read more
    David S. - 2 September 2025
    I fell behind on my storage and was very close to losing.it. Brandy was awesome. She worked some magic and I was able to save my storage. This unit held all my memories and personal items from my son who passed and other family members and it was extremely important to me and I was I would have been devastated if I would have lost it. Thank you Brandy for all that you do and for helping me out. This was an act of kindness from a stranger who showed me some kindness and compassion. Thank you for all that you did for me ... Read more
    Juanita A. - 30 August 2025
    Joshua V. - 4 August 2025
    Eric G. - 26 July 2025
    My experience here had always been amazing for the past 2 years with smart shop! Even when coming across unfortunate events with my account i was always able to say my problems were resolved! I love the staff (Brandy) at my location and will always remember my experiences with them! ... Read more
    MC P. - 26 July 2025
    Brandy was absolutely amazing! She was very quick, kind and helpful both on the phone and in person! When we ran into a small issue, she had it fixed in minutes! I’ve rented numerous storage facilities in my lifetime and I have to say this is one of the best experiences I have encountered. Everything was quick and easy, they have the best rates in town, and the customer service is absolutely phenomenal! Scott was so sweet and helpful as well! Not only were they kind to me, but they were also kind and patient with my small children who I have with me. I definitely highly recommend them as a storage facility! ... Read more
    May D. - 25 June 2025
    Scott was super friendly and professional. He stop his lunch to help me get my storage space. Super friendly and helpful. The man make sure I have everything, went over all the details, even come back to tell me my pass code is taking care of. A true professional. ... Read more
    Thinh H. - 14 May 2025
    I've been a customer of SmartStop for quite some time and I've never had a bad experience. The staff has always been very helpful by contacting me when my payment was due. I can't say enough about their diligence. Brandy and Kara are excellent. ... Read more
    Lerry D. - 5 April 2025
    I was trying to get into the facility for my son who had lost the gate code. Brandy was in the office explaining to me what I needed. I could tell that the protections for their customers were in place and nothing I could show would get me access the facility. She was so polite, sweet, and respectful that I knew not to even ask for special treatment. This facility is being run to protect their customers' property and Brandy is a fantastic lady to work with! We followed her advice and got things taken care of in a couple hours. Thank you Brandy! ... Read more
    Ron - 1 April 2025
    Absolutely fantastic. I was able to get a spot for my travel trailer at a steal of a deal, all from the comfort of my own home with my phone. I am so happy with this facility and I couldn't have asked for an easier process from start to finish. Also, did I mention their prices are out of this world phenomenal??? Thank you so much! ... Read more
    Catrina T. - 3 March 2025
    Brandy was absolutely amazing assisting me with completion of my lease. Was thorough in helping me obtain the right unit and keys needed. She was friendly and courteous with above and beyond customer service! Update the gate is always broke. It's difficult to get ahokd of staff to access umyoyr unit. The man wouldn't even stay open for few min past 6 if need be so i can access my unit before their office closes at 6. ... Read more
    Val H. - 8 February 2025
    So far... I can't complain. I chose to rent a unit right in the middle of 2 major Holidays ... Christmas and New Year's... Made an online reservation. And paid online. Transaction went smoothly. Then I called at 5:15 pm and Cali answered and let me know that they'd be closed at 6, and I let her know I was headed that way. Once I arrived (barely before closing) she kindly finished up the paperwork with me, showed me to my unit, made sure that my lock worked, and double checked that she had answered any questions that I had! Good location, Great service, Excellent experience! I'd definitely recommend them!!! ... Read more
    Danielle M. - 1 January 2025

    About this facility

    Located at 3850 Airport Road in the vibrant city of Colorado Springs, this SmartStop Self Storage facility offers a variety of storage solutions tailored to fit your needs. With small and medium unit sizes available, this facility makes it convenient to store anything from seasonal gear to furniture or business inventory.

    Ease of access is a priority here, with drive-up access making loading and unloading straightforward, and parking available for added convenience. For those with larger vehicles or outdoor equipment, the facility also offers RV storage. Security is well-handled, thanks to security cameras monitoring the property and an onsite manager who provides additional peace of mind. Entry is secured through a gated system, ensuring only authorized individuals can access the premises.

    For added flexibility, this facility accepts credit cards and offers online payment options. Moving is simplified with available truck rentals, ideal for transporting bulky items. Whether you're downsizing, relocating, or need extra storage for your outdoor adventures, this SmartStop Self Storage facility is an excellent choice for residents and businesses in Colorado Springs.

    Price comparison

    See how this facility's unit prices compare to others in Colorado Springs, broken down by size.

    Small $61/mo
    Location minimum Location maximum
    $9/mo $222/mo
    Medium $138/mo
    Location minimum Location maximum
    $25/mo $346/mo
    Large $278/mo
    Location minimum Location maximum
    $33/mo $1087/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    68

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    35

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    48

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 68, Transit Score®: 35, Bike Score®: 48

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Broyhill

      Shopping 0.06 miles

    • Burger King

      Food & Drinks 0.07 miles

    • Conoco

      Services 0.13 miles

    • Grease Monkey

      Services 0.14 miles

    • Del Rey Taco

      Food & Drinks 0.18 miles

    • Wingstop

      Food & Drinks 0.19 miles

    • Family Dollar

      Shopping 0.2 miles

    • Cricket Wireless

      Shopping 0.2 miles

    • Colorado Springs Fire Department Station 8

      Services 0.22 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    The facility at 3850 Airport Road is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat: 9 a.m. - 4 p.m., Sun: 10 a.m. - 2 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At SmartStop Self Storage - 3850 Airport Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 3850 Airport Road for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
    Contact this property now:
    (719) 640-5706