CubeSmart Self Storage - 391 North Frontage Road, New London, CT 06320

4.7/5 - 230 Reviews
Location:
391 North Frontage Road, New London, CT 06320
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 8:30 a.m. - 5 p.m.

CubeSmart Self Storage - 391 North Frontage Road, New London, CT 06320

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    8x10 Self Storage 80 Sq. Ft.
    Climate-Controlled Elevator
    $214/mo
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator
    $200/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $128/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled First Floor Access
    $148/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator
    $94/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator
    $306/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator
    $225/mo
    20x10 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator
    $328/mo
    10x20 Self Storage 200 Sq. Ft.
    $369/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Truck Rentals
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.7/5
    Average rating
    230
    Number of reviews

    Read some helpful reviews of CubeSmart Self Storage, shared by real renters with genuine experiences and honest opinions.

    This is a really nice clean facility with great rates for new customers but for existing customers- rates keep going up ...there's no such thing as rewarding or trying to retain loyal customers. I'm moving my stuff out this month- enough is enough When a new customer can get the same exact unit at less than half the rate I'm now paying... I'm completely disgusted ... Read more
    Lori *. - 1 October 2025
    As a first time user of CubeSmart and self storage in general, Don made the leasing process a breeze and was very transparent as far as any fees I’d incur and even how I could save money in the future. Highly recommend ... Read more
    Ryan A. - 19 September 2025
    J V. - 4 September 2025
    Stephaugn F. - 30 August 2025
    MKS T. - 21 July 2025
    It was seamless renting my cube. I did it in person and Denisha was very helpful. The cube is very clean and with the elevators and dollies they have there it should be pretty easy to bring my furniture to the cube. ... Read more
    Mary E. - 19 July 2025
    Cubesmart is the best storage facility out there. Very professional staff, spaces are spotless and very well taken care of, and I cannot tell you how wonderful it was to work with Denisha. She is a dedicated pro and ready to help ... Read more
    David J. - 19 July 2025
    Oh my! It's not just a storage place, it's a doorway to whole new fantasy world! The smell of fresh paint and sawdust still hung in the air of Unit 3039. I’d just signed the lease that morning, needing some extra space to stash my burgeoning collection of vintage typewriters. The storage facility was brand new, a gleaming metal rectangle in the middle of nowhere. I was eager to get organized, to finally have a dedicated space for my passion. Armed with a roll of bubble wrap and a label maker, I pushed open the heavy door. The unit was a blank canvas, clean and empty. I started unloading my car, carefully carrying in each typewriter, admiring their gleaming keys and intricate mechanisms. As I moved towards the back of the unit, I noticed something odd. Tucked behind a stray piece of drywall, leaning against the back wall, was a small, ornate door. It was made of dark, polished wood, intricately carved with swirling patterns that seemed to shift and change as I looked at them. It was far too small to be a regular door, barely bigger than a dollhouse entrance. And it certainly didn't belong in a brand-new storage unit. This place was still under construction! Intrigued, I knelt down and examined it closer. There was no handle, no hinges, just the smooth, cool surface of the wood. As I ran my fingers over the carvings, a faint humming sound resonated from within the door. The air around it shimmered, and the sterile, new-building smell of the storage unit was replaced by something else, something…wild. It smelled of pine needles, damp earth, and something indefinable, something magical. It was a stark contrast to the concrete and metal surrounding me. Hesitantly, I pushed against the door. To my surprise, it swung inward, revealing not the back of the storage unit, but a swirling vortex of sapphire blue light. My heart hammered against my ribs. This was impossible. Yet, the air spilling out from the doorway was real, tangible. It brushed against my face, carrying with it the sounds of rushing water and birdsong. It smelled of ozone and something sweet, like blooming jasmine. Driven by a curiosity I couldn't suppress, I crawled through the tiny doorway. The swirling blue light enveloped me, and for a moment, I felt a dizzying sense of disorientation. Then, just as suddenly, it stopped. I found myself standing on the edge of a vast, shimmering lake. Crystalline water lapped against a white sand beach. Towering, bioluminescent trees lined the shore, their leaves glowing with an ethereal light. The air was alive with the chirping of unseen insects and the melodic calls of exotic birds. Gone was the sterile, concrete world of the storage unit. I was somewhere else, somewhere…magical. Before I could fully process the reality of where I was, a sleek, silver fish with iridescent scales leaped from the lake, landing on the sand near my feet. It spoke, its voice a melodic hum. "Greetings, traveler," it said. "You have stumbled upon Lumina." Lumina. The name shimmered like the light on the water, a whisper of magic in the air. I knew, with a certainty that settled deep in my bones, that my life had just taken a sharp, unexpected turn. This wasn't just a storage unit; it was a portal. And I, ordinary me, looking for a place to keep my typewriters, had just stumbled through it. My adventure had begun. ... Read more
    Lynn W. - 23 February 2025
    I moved into this property just two months ago, and I am already experiencing deceptive business practices. When I attempted to access my unit, I discovered that my monthly bill had increased to over $225, despite being explicitly promised a rate of $164 for the first six months. This sudden increase is completely unacceptable, as I signed my agreement under the assurance that my rate would remain fixed. When I approached the office for clarification, River, the employee I spoke with, was completely unsympathetic and dismissive of my concerns. Not only did she fail to provide any reasonable explanation, but she also made it clear that she had no interest in addressing the fact that I was misled. This company’s lack of integrity and customer service is appalling. They lure customers in with false promises and then raise prices without warning. I strongly advise others to stay away from this business and seek out a company that values honesty and customer satisfaction. A small, family-owned business would be far more trustworthy than this place. ... Read more
    Zayne X. - 5 February 2025
    scottye v. - 3 January 2025
    The security gates have been in the up position at the New London, CT location, seemingly inoperable, for a couple weeks. A month ago I had to wait a half hour for a replacement office employee to show up because the one scheduled had an emergency. Seems these facilities are run on a shoestring budget, but bring in gobs of revenue, including the specific cylinder lock you must have in order to lock any unit. Certainly nothing impressive about this company nor location. Update: Note that the response I received from CubeSmart is identical to at least one other review critical of the New London facility. I don’t get a warm or hopeful feeling they actually care, but will give them the benefit of the doubt and message my concerns to the contact provided. Watch this space! ... Read more
    Sid K. - 16 October 2024
    Denisha, Nicki and Candace (hope I got the names right) were welcoming and gave us an efficient introduction to our first time renting. The place looks sparkling clean and secure. I should note that Google Maps totally failed to get us there. You might do better searching for the nearby Springfield Suites. ... Read more
    William W. - 1 August 2024

    About this facility

    Located at 391 North Frontage Road, this CubeSmart Self Storage facility in New London, CT, offers a variety of unit sizes, including small, medium, and large, to meet diverse storage needs. Whether you're downsizing, decluttering, or need a space during a move, this facility has you covered with its range of options.

    This facility features climate-controlled units, ideal for protecting sensitive items like furniture, electronics, and paperwork from New England's fluctuating temperatures and humidity. Storage options include indoor units with elevator access and drive-up access for added convenience. With multi-level storage and first-floor access, finding the right space for your belongings is simple. For vehicle owners, parking is also available, making it a practical choice for car storage. The facility is equipped with a security camera system and an onsite manager, ensuring peace of mind.

    Additional conveniences include contactless renting, online payment, and the availability of moving supplies, like boxes and tape, from the onsite retail store. For those needing transport assistance, truck rentals are also offered. This CubeSmart Self Storage facility is well-suited for busy professionals, families, and anyone seeking secure and accessible storage in the New London area.

    Price comparison

    See how this facility's unit prices compare to others in New London, broken down by size.

    Small $157/mo
    Location minimum Location maximum
    $60/mo $234/mo
    Medium $266/mo
    Location minimum Location maximum
    $148/mo $556/mo
    Large $349/mo
    Location minimum Location maximum
    $174/mo $524/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    47

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    26

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    41

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 47, Transit Score®: 26, Bike Score®: 41

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Bob's Discount Furniture

      Shopping 0.02 miles

    • SpringHill Suites

      Services 0.05 miles

    • ShopRite

      Grocery Stores 0.15 miles

    • Texas Roadhouse

      Food & Drinks 0.2 miles

    • Denny's

      Food & Drinks 0.22 miles

    • Holiday Inn

      Services 0.25 miles

    • Staples

      Shopping 0.3 miles

    • Burlington

      Shopping 0.34 miles

    • Secor Subaru

      Shopping 0.5 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 391 North Frontage Road is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat: 8:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At CubeSmart Self Storage - 391 North Frontage Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 391 North Frontage Road for specific restrictions and recommendations.

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