Rent-A-Space - 175 Cross Road, Waterford, CT 06385

4.6/5 - 78 Reviews
Location:
175 Cross Road, Waterford, CT 06385
Office hours:
  • Mon-Sat: 9 a.m. - 6 p.m.

Rent-A-Space - 175 Cross Road, Waterford, CT 06385

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $139/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $113/mo
    5x10 Self Storage 50 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access
    $94/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $72/mo
    10x17 Self Storage 170 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $298/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $283/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $226/mo
    10x15 Self Storage 150 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access
    $208/mo
    10x10 Self Storage 100 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access
    $181/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $171/mo
    5x25 Self Storage 125 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $239/mo
    10x25 Self Storage 250 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $415/mo
    10x25 Self Storage 250 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access
    $298/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $346/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $277/mo
    10x20 Self Storage 200 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $261/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage First Floor Access Other Vehicle Storage Parking
    $94/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.6/5
    Average rating
    78
    Number of reviews

    Read some helpful reviews of Rent-A-Space, shared by real renters with genuine experiences and honest opinions.

    I have updated my review. The company has returned my call and the situation was handled well, thank you. Original I’ve called all week to talk to someone about a family members unit and no one answers or calls back. I will update my review, if warranted, once I can get in contact with someone to resolve the issue. ... Read more
    Tammy F. - 8 October 2025
    Heather A. - 1 April 2025
    My unit has a leak my items are covered in what appears to be mold. I thought they were working with me but no one from insurance company has contacted me and my request to have the district manager call me has been ignored. ... Read more
    Bonnie S. - 26 January 2025
    We rented a space in the Waterford location for nearly 4 months In between moves. When we were about to leave the space on 11th of November, we requested to rent a few extra days in order to move the following weekend if it all possible. We were expecting and very willing to pay extra for prorated days, providing them more income and us more time. Bill at the front desk was kind and accommodating from start to finish. He said on the 1st, that would be fine. When I came back the young woman at the front desk Said that was absolutely not possible and that we had to move out on the 11th regardless of what I was told Or I would be charged a whole another month, which was also rising in price by almost $30 a month. Ironically, This is during a time where there were several spaces empty, and clearly not in high demand. ... Read more
    Jules W. - 14 November 2024
    Our experience so far with Rent A Space has been great! Getting the first 2 months at 75% off was a nice way to start out and handling the payment and set-up online was easy. They have climate control units as well as drive up for easy access. Insurance protection is mandatory. The unit was clean and ready to be filled. They even have locks, boxes and packing supplies available for purchase if we had needed them. Drive up access was important and they had several different size units for us to look at beforehand. We did go check out the site before renting online. The staff was great in answering questions, Francine on the phone and Alisa on site. I'd recommend this place to everyone. ?????? ... Read more
    Lynn A. - 10 October 2024
    Never answer the phone. Also sent me the “wrong email” is all they said when they finally answered my email. They emailed me telling me I had 24-48 hours to move my stuff out. When they were supposed to email me with just a email saying the late fees were going up, so I’m not sure how you mess that up. Also never replied after I told them about all of the inconvenience I went through because no one would answer the phones when I called over 6 times to try and get through. Then wouldn’t answer the office phone. I had to leave work early to go make sure my stuff wasn’t being touched. I get there and see someone in the office just walking around aimlessly so just not answering the phones I guess. On top of it the rent is now being raised but I am not sure why because the units aren’t that great and the door always gets stuck. Too bad there isn’t many choices around this area because I’d leave. ... Read more
    Desirae - 27 September 2024
    I came in looking for an affordable rental unit for a bunch of my old belongings. I recently had a baby and I just don’t have the space anymore. I spoke with a gentleman who I believe was named Nick, he had glasses on. He was so awesome and knowledgeable. He really helped me to break down how much it would all cost and if it would be suitable for me financially or not. And better yet he really put a smile on my face when he wished me a happy Mother’s Day. So glad to have people like him in this world. ... Read more
    Jessica M. - 10 May 2024

    About this facility

    Located at 175 Cross Road in Waterford, CT, this Rent-A-Space facility offers storage units in small, medium, and large sizes to fit a variety of needs. Climate-controlled units are available, ideal for protecting your belongings from Connecticut’s seasonal temperature shifts. The facility also features indoor access and elevators, making it a convenient choice for multi-level storage.

    This location offers drive-up access for easy loading and unloading directly from your vehicle. There’s parking available onsite, and the property is equipped with security cameras and an onsite manager, adding an extra layer of safety and peace of mind. First floor access is also an option, ensuring hassle-free entry to your unit.

    This Rent-A-Space facility accepts credit cards and offers online payment, streamlining the rental process. With retail supplies available for moving needs, this facility is a practical choice for local residents and businesses alike.

    Price comparison

    See how this facility's unit prices compare to others in Waterford, broken down by size.

    Small $105/mo
    Location minimum Location maximum
    $72/mo $218/mo
    Medium $229/mo
    Location minimum Location maximum
    $170/mo $362/mo
    Large $282/mo
    Location minimum Location maximum
    $94/mo $613/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    28

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    32

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 28, Bike Score®: 32

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Dunkin'

      Food & Drinks 0.26 miles

    • Dick's Sporting Goods

      Shopping 0.35 miles

    • Best Buy

      Shopping 0.36 miles

    • BJ’s Gas

      Services 0.54 miles

    • Target

      Shopping 0.62 miles

    • Olive Garden

      Food & Drinks 0.69 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 175 Cross Road is accessible during regular access hours, typically Mon-Sat: 9 a.m. - 6 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Rent-A-Space - 175 Cross Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 175 Cross Road for specific restrictions and recommendations.

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