Otter Self Storage - 12 Farnham Court, Norwich, CT 06360

4.3/5 - 68 Reviews
Location:
12 Farnham Court, Norwich, CT 06360

Otter Self Storage - 12 Farnham Court, Norwich, CT 06360

  • 24 hour access

    Access your unit any time, day or night, when available

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Contactless Renting

    Rent and manage your unit online without in-person interaction

Not sure which size you need? Check our size guide to find the perfect fit.
5x10 Self Storage 50 Sq. Ft.
$95/mo
10x10 Self Storage 100 Sq. Ft.
$115/mo
10x20 Self Storage 200 Sq. Ft.
$160/mo
No units are currently available.

Amenities & features

  • 24 hour access
  • Drive-Up Access
  • Contactless Renting
  • Security Camera
  • Gate
  • Unstaffed Location
  • Credit Cards Accepted
  • Enclosed
  • Online Payment
  • RV Storage

Customer reviews

4.3/5
Average rating
68
Number of reviews

Read some helpful reviews of Otter Self Storage, shared by real renters with genuine experiences and honest opinions.

Malcom S. - 2 October 2025
Temple F. - 7 August 2025
DaSyke -. - 28 February 2025
I had to switch units cause the one I originally had was to small and had to get a bigger unit. I spoke with Joshua and with no hassle or issues he transfered me to another unit, it was quick and easy. Great customer service. Thank you. ... Read more
Antonio B. - 8 January 2025
Emily A. - 20 August 2024
It was the worst unit I have ever brought.it also must have been in a flood.lots of dead animals in the unit.So gross.For the money we payed it was a total loss.not sure if anyone ever goes to that property and checks on things.you can see the water lines from the flooding.kim fister ... Read more
Kim F. - 5 August 2024
One of the worst companies I have ever had to deal with in my life... The people who talk to you on the phone are very nice people I'll give them that but the company could care less about you. Every time I go there...there seems to be a problem. The first time I went there my Dads vehicle and trailer were filled and it was pouring down rain...the gate was broken so we couldn't get in...had to come back another day...then I had to deal with sharing my unit with a family of mice...who chewed through a bottle of gloss, some clothes, and decorations...got stuff everywhere...now today, I go there to try to get my stuff out and there's an extra lock on my unit even though I paid them this month...When I called they said they have no one there to take my call...almost $190 a month for this headache every time. Not worth the money at all go somewhere else trust me... I would of moved out sooner if I could have...talked to a manager about this but even THEY don't have enough power to do anything to take care of the customer...renters beware!!! ... Read more
Jennie - 30 July 2023

About this facility

Located at 12 Farnham Court in Norwich, CT, this Otter Self Storage facility offers medium and large storage units designed to meet a variety of needs, from household storage to business inventory. The facility is a practical solution for residents of Norwich, a city known for its mix of suburban and rural living, where extra space is often necessary for larger homes or seasonal recreational gear.

This facility provides convenient drive-up access, making it easy to load and unload items directly from a vehicle. For those with larger vehicles, enclosed RV storage is available, adding an extra layer of protection for travelers and adventurers. Security is a top priority here, with security cameras monitoring the grounds 24/7. Customers will also appreciate the flexibility of contactless renting and the ability to manage payments and reservations online. The facility’s 24-hour access ensures you can retrieve or store your belongings at any time.

With its unstaffed setup and user-friendly features, this Otter Self Storage facility is a great fit for individuals who value convenience, security, and flexibility in their storage solutions.

Price comparison

See how this facility's unit prices compare to others in Norwich, broken down by size.

Small $95/mo
Location minimum Location maximum
$43/mo $171/mo
Medium $115/mo
Location minimum Location maximum
$115/mo $280/mo
Large $160/mo
Location minimum Location maximum
$160/mo $441/mo

Location & walkability

This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

34

out of 100

Walk Score

Car-Dependent

Most errands require a car

19

out of 100

Transit Score

Minimal Transit

It is possible to get on a bus

26

out of 100

Bike Score

Somewhat Bikeable

Minimal bike infrastructure

Walk Score®: 34, Transit Score®: 19, Bike Score®: 26

Neighborhood highlights

Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

  • Select Behavioral Health

    Services 0.09 miles

  • John A. Pagnozzi, MD

    Services 0.1 miles

  • Paul Deutsch, MD

    Services 0.11 miles

  • Norwich Pediatric Group

    Services 0.13 miles

  • Backus Hospital Employee Parking

    Services 0.15 miles

  • Jersey Mike's Subs

    Food & Drinks 0.15 miles

  • Stop & Shop

    Grocery Stores 0.17 miles

  • Dollar Tree

    Shopping 0.19 miles

  • Gorin's Furniture

    Shopping 0.2 miles

Frequently Asked Questions

The right storage unit size depends on what you plan to store and how much space you need to move around your items.

5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

The facility at 12 Farnham Court offers 24/7 access, allowing you to visit your unit at your convenience.

To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

At Otter Self Storage - 12 Farnham Court, available security amenities may include Security Camera, Gate, designed to help keep your items protected.

Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

For safety reasons, most self storage facilities restrict certain items. These commonly include:

  • Hazardous, flammable, or toxic materials
  • Perishable food
  • Live plants or animals
  • Cash, firearms, or irreplaceable valuables

Always check with the facility at 12 Farnham Court for specific restrictions and recommendations.

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