Radiant Storage - 21 Terminal Way, Norwich, CT 06360

4.6/5 - 181 Reviews
Location:
21 Terminal Way, Norwich, CT 06360
Office hours:
  • Mon-Sun: 8 a.m. - 8 p.m.
(860) 889-4466

Radiant Storage - 21 Terminal Way, Norwich, CT 06360

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    7x10 Self Storage 70 Sq. Ft.
    Climate-Controlled Elevator
    $171/mo
    7x4 Self Storage 28 Sq. Ft.
    Climate-Controlled Elevator
    $123/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $140/mo
    5x6 Self Storage 30 Sq. Ft.
    Climate-Controlled Elevator
    $126/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator
    $92 - $95/mo
    5x5 Self Storage 25 Sq. Ft.
    Elevator Access
    $87/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator
    $280 - $290/mo
    10x15 Self Storage 150 Sq. Ft.
    Elevator Access
    $232/mo
    10x14 Self Storage 140 Sq. Ft.
    Climate-Controlled Elevator
    $273/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator
    $202 - $224/mo
    10x10 Self Storage 100 Sq. Ft.
    Elevator Access
    $172/mo
    13x20 Self Storage 260 Sq. Ft.
    Climate-Controlled Elevator
    $413/mo
    11x20 Self Storage 220 Sq. Ft.
    Climate-Controlled Elevator
    $350/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled Elevator
    $441/mo
    10x23 Self Storage 230 Sq. Ft.
    Climate-Controlled Elevator
    $353/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator
    $305/mo
    10x20 Self Storage 200 Sq. Ft.
    Elevator Access
    $248/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Retail Available
    • Truck Rentals
    • Contactless Renting
    • Security Camera
    • Unstaffed Location
    • Credit Cards Accepted
    • Elevators
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.6/5
    Average rating
    181
    Number of reviews

    Read some helpful reviews of Radiant Storage, shared by real renters with genuine experiences and honest opinions.

    I had my storage for a little over a year I believe. I had a great experience and all my stuff was safe and very easily accessible. Staff has been great every time I went to my storage. I have a big storage unit for a very fair price. ... Read more
    Giovanni A. - 7 March 2026
    They were so helpful and considerate when I was in need of a good climate controlled unit. After being a client for 3 years I trust them. Any issues are resolved quickly. Have recommended them to others. ... Read more
    Karla D. - 5 March 2026
    Initially had an issue with the temperature in my climate controlled unit, but they made sure to rectify the situation quickly. The guy who's always working when I go there is really nice and always willing to help me with whatever I might need. Definitely would recommend ... Read more
    Kari Y. - 18 February 2026
    Property is off the beaten path in an area that seems questionable, but it’s well maintained, always clean, and secure. Units are variable in size and able to accommodate small apartments to large house needs. They also have flatbed carts to transport items. ... Read more
    C. R. - 4 February 2026
    Tonya C. - 20 January 2026
    I used the storage for almost 2 yrs the facility was kept clean and well lit the carts made it extremely easy to move in and move out the staff at the site were so kind and understanding about late payments I highly recommend radiant storage and would use them again ... Read more
    J V. - 2 September 2025
    Letitia s. - 28 August 2025
    AnnMarie - 8 August 2025
    Rented a climate controlled unit, got a unit hotter than a sauna that i could hardly breathe in. Elevator operator wouldnt speak two words to us, even when i mentioned how hot it was. Dont know where any other employees were, if there are any. Called to address the climate control issue, got a call center multiple times. When told im being transferred to the building, i get sent right back to the call center because they refuse to answer the phone. Charging people extra for climate control only to have them stressing worrying if their belongings are going to be ruined because of services paid for dont exist IS WRONG!!!!! Paying over $100 a month for a tiny closet only to have added stress wondering if things will be ruined in the humidity and heat IS WRONG!!!! I wish I knew before I rented that this was one of those big companies that cares about their money but nothing more, I never would have rented here. I thought it was still family owned like when it was AAA storage. It was much better then. Edit, the new person taking over maintaining this building contacted me directly trying to fix the issues and was very understanding or why im stressed. Nobody wants to have to worry if their property will be ruined. He assured me that he is sending people to address the problem, i hope hes true to his word because he sounded very genuine. Ill update to 3 stars, ill go to 5 if the issue is actually fixed. ... Read more
    kari y. - 25 July 2025
    Letitia s. - 22 July 2025
    The actual storage facility is fine but the new management jacked up the rental over $100 in one year taking it from nicely affordable to almost unaffordable. Of course taking advantage of the fact that most people are stuck with no place to put their stuff or can’t presently afford to move. And of course the new owners are presently not taking calls. How convenient. ... Read more
    Dayton T. - 14 May 2025
    Krystle J. - 6 April 2025
    Shawna and Jay are the best! They have been so helpful and accommodating in making our move from VT to CT, and having all our possessions in storage while we do work on our new home, as stress free as possible! ... Read more
    Anne C. - 13 January 2025
    One of the best storage facilities I have used. The staff is amazing and will help you move items if you need it. The price is competitive and not unreasonable. They also offer insurance on your property should anything happen while you are renting with them. They have a wide variety of sizes and a cargo lift so you can get more up to your unit in fewer trips. I highly recommend this storage facility to anyone looking for short term or long term storage. ... Read more
    David L. - 16 December 2024
    I recommend this storage facility to anyone looking for a safe, and affordable storage facility. The staff was phenomenal. Shanna was an absolute wonderful representative of Radiant storage and I will definitely be that word of mouth to make be aware! ... Read more
    pamela h. - 23 November 2024
    I walked into my “temperature controlled” storage unit the other and found mold on all my belongs. The dehumidifier system had broke and no one was notified. I contacted radiant storage to speak with a supervisor 4 days ago and no one has called me back- when filing a claim they state mold is not covered under the insurance warranty. Don’t let them fool you, filing a claim won’t do anything. They only cover water damage from a roof not mold or any other damage. A complete waste of money. Thousands of dollars worth of things damaged and was not able to get compensated for any of it. ... Read more
    Brandon R. - 23 September 2023

    About this facility

    Located at 21 Terminal Way in Norwich, CT, this Radiant Storage facility offers a range of unit sizes, including small, medium, and large options, making it easy to find the right fit for your needs. Norwich residents, with its mix of historic homes and modern apartments, can benefit from the convenience of these storage solutions, especially when downsizing or decluttering.

    This facility stands out with its climate-controlled units, which are ideal for protecting sensitive items from Connecticut’s humid summers and cold winters. The building features indoor access, elevators, and multi-level storage, ensuring accessibility and ease when moving items in and out. For added security, the property is equipped with security cameras, offering peace of mind for your belongings. The option for contactless renting and online payment makes managing your storage space simple and hassle-free.

    With features like truck rentals and moving supplies available on-site, this facility is particularly convenient for those in transition. Whether you’re a local homeowner, renter, or small business owner, this Radiant Storage facility provides flexible and secure solutions tailored to the needs of the Norwich community.

    Price comparison

    See how this facility's unit prices compare to others in Norwich, broken down by size.

    Small $123/mo
    Location minimum Location maximum
    $43/mo $171/mo
    Medium $232/mo
    Location minimum Location maximum
    $115/mo $280/mo
    Large $352/mo
    Location minimum Location maximum
    $160/mo $441/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    54

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    25

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    36

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 54, Transit Score®: 25, Bike Score®: 36

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Engine 6 Pizzeria

      Food & Drinks 0.2 miles

    • JoJo’s Breakfast & Mexican Food

      Food & Drinks 0.34 miles

    • Laundry For Less

      Shopping 0.34 miles

    • Dream Automotive

      Shopping 0.34 miles

    • Laurel Hill Volunteer Fire Department

      Services 0.44 miles

    • Girard Ford

      Shopping 0.48 miles

    • Charles Toyota

      Shopping 0.62 miles

    • Uncas on Thames

      Services 0.67 miles

    • Big Harry's Discount Liquors

      Shopping 0.67 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 21 Terminal Way is accessible during regular access hours, typically Mon-Sun: 8 a.m. - 8 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Radiant Storage - 21 Terminal Way, available security amenities may include Security Camera, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 21 Terminal Way for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
    Contact this property now:
    (860) 889-4466