Extra Space Storage - 405 New Britain Avenue, Plainville, CT 06062

4.6/5 - 263 Reviews
Location:
405 New Britain Avenue, Plainville, CT 06062
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 5:30 p.m.

Extra Space Storage - 405 New Britain Avenue, Plainville, CT 06062

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x5 Self Storage 50 Sq. Ft.
    $121/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $119/mo
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled
    $179/mo
    5x15 Self Storage 75 Sq. Ft.
    $137/mo
    5x10 Self Storage 50 Sq. Ft.
    $121/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $119/mo
    5x5 Self Storage 25 Sq. Ft.
    $71 - $78/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled
    $62/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled
    $350/mo
    10x15 Self Storage 150 Sq. Ft.
    $264/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled
    $245/mo
    10x10 Self Storage 100 Sq. Ft.
    $183/mo
    5x20 Self Storage 100 Sq. Ft.
    $183/mo
    20x10 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $427/mo
    10x30 Vehicle 300 Sq. Ft.
    Drive-up Access Parking RV Storage
    $445/mo
    10x25 Vehicle 250 Sq. Ft.
    Drive-up Access Parking RV Storage
    $382/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $427/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Drive-up Access Parking
    $315/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Multi-Level Storage
    • Online Payment
    • RV Storage

    Customer reviews

    4.6/5
    Average rating
    263
    Number of reviews

    Read some helpful reviews of Extra Space Storage, shared by real renters with genuine experiences and honest opinions.

    I was very pleased with my visit to the storage facility. April is. very knowledgeable and provided a ton of information to help guide me through this process all in all it was very pleasant experience. Thank you! Joanne S. ... Read more
    Joanne S. - 1 July 2026
    Jason V. - 7 March 2026
    DannyTheGnome - 7 March 2026
    Great experience. Rented a locker 5x20 locker and needed to move to a smaller unit. April in the office was very friendly, explained everything in detail, walked me to two other units to see the sizes and worked quickly making the process seamless. Would recommend. ... Read more
    Cathy C. - 6 March 2026
    Duane B. - 18 February 2026
    Krzysztof Z. - 12 February 2026
    Such a wonderful experience with New Britain Crew! Everyone was professional and answered any questions I encountered. They returned phones asap! I would highly recommend this facility to anyone who requires extra storage ! Thank you! ... Read more
    Susan D. - 29 January 2026
    The store manager called me to tell me I needed to make my monthly payment after I had already done so. I asked if I could get a partial refund for moving out before my renewal date, and she said yes. I only had my items in the unit for 6 days of the month. When I called to get a refund she lied and said she never said that. The rates also go up after 3 months. The store manager is a liar. Avoid. ... Read more
    S B. - 21 September 2025
    I signed up for my storage unit in Plainville, CT over the phone. It could not have been easier. The associate was very friendly and explained the whole process in a clear and concise manner. I also received a call afterward from the manager of the facility welcoming me and explained all that I needed to know about entering the property. In addition, I found the building and the unit were clean as a whistle. ... Read more
    Joseph C. - 14 September 2025
    Bassel A. - 5 September 2025
    The manager and the experience was terrific . Oksana the manager was amazing and a delight to work with. The 3 star rating was for price. I prepaid for 4 months at a larger unit for around $245 a month. When the 4 months were up the price skyrocketed to $390 a month. I understand an increase but that was a little ridiculous. I would have given 5 stars if it wasn't for the huge price increase. ... Read more
    Brian M. - 28 August 2025
    I have been and continue to be extremely satisfied with every aspect of my storage rental from Extra Space Storage. They had the perfect availability exactly when I needed it, with the right size unit that was spotless and in excellent condition. Even when I thought I was charged for a used lock (which I wasn’t, by the way), the woman at the counter promptly replaced it as soon as I asked. It turned out that the first lock I received was simply the standard one they provide to everyone. My experience has been flawless, and I wholeheartedly recommend them to anyone looking for a storage unit. Naturally, the affordable prices initially drew me in, and now I’m even closing my account with another well-known storage company to move everything over to Extra Space Storage. ... Read more
    Glenn M. - 6 August 2025
    Was looking for a location to store my car met with Mariah on Saturday afternoon and she went above and beyond to help me secure my unit. I rented out my unit for a year she is a great asset to Extra Space Storage more companies should have employees with the same customer service skill set. ... Read more
    Frank F. - 8 February 2025
    Stacey C. - 24 January 2025
    OKSANA is literally the best she handled a tough situation fairly and great and i am very thankful for her customer service skills and assistance I would definitely recommend getting a storage unit from her she is very informative and very kind ... Read more
    Ashley D. - 22 January 2025
    Katherine G. - 9 November 2024
    Honestly, I don’t even think Extra Space storage deserves even a star on record. I’m not the type of person to leave a review on anything but my experience was the worst experience I’ve had in all my years. That is why I feel the need to let everyone know my experience just so that everyone’s aware of what occurred. When I was renting with life storage after a few months extra space storage bought them out but it was now extra space storage. I was really disappointed to hear the news because of their price increases, but I left my things in there because I was in the middle of winter. On July 17th I grab my belongings with my fiancé and as we were putting things in the truck I realized the boxes were flimsy. Previously before this I would check up on my unit I would say about every 4-6 months and everything seemed and looked fine and there was always a nice cool temperature there never thought that anything was wrong with any of my belongings. I didn’t think much of the boxes because they aren’t anything valuable and thought the items inside were ok. Until we grabbed the big pieces such as my bed frame and dresser. When we pull them out into the light we saw that it was damaged by moisture, all my furniture had mold and mildew on it. Everything that was made out of wood was damaged. Including what was in my boxes. I thought to myself that I have payed insurance for my storage unit for about 2 years and that they could help me in some way with this issue. I called the office immediately when we noticed the items damaged they told me to just come inside to grab a flyer with the information provided on it to start the process of a claim. I was also advised to take pictures of my items because they will need it for the claim. When I contacted the claim personnel they told me they would call the manager in that facility to get more information and to see if they can proceed with the claim. Manager states that he wasn’t aware of my situation and that I never filed a complaint with them. That there was nothing in their notes. You would think they would blame their employees for not filing the proper paperwork or not notifying the manager about the issue but instead blamed me for it when I for one never had this happened to my belongings before at any other storage place and I didn't know the process and what steps to take. That’s why I called and stopped by their office after i loaded everything in the truck, in hopes that I would be let into the right direction. All I was given was a flyer! Just yesterday they called me about my claim after weeks of me waiting for an answer. Sent the all the pictures and evidence. I was told that the manager in that facility didn’t see any water damage into my unit and so in order for them to give me any compensation for my belongings that there needs to be prof of any water intrusion to unit. Mind you I didn’t get a chance to look for myself to see if there was so I asked the claim personnel if they can keep the claim open until I can see it for myself. I was told ok. When I try to go into the facility I wasn’t able to get in with my code. It was not working. So I looked at my emails to see if the storage company emailed me and I saw an email saying that I was all moved out and thank you for renting. When I had payed for another full month and did not personally request to be moved out yet. So I basically payed another month, took my things out two days later and for them to close my account themselves without my permission I’m assuming just because I reported this claim. The reason why I didn’t request to move out just yet was because I payed for the month and I wanted to see the outcome of the process of my claim. I’m very upset and disappointed about this whole entire experience. No matter how I felt about my experience storing my items there, and knowing I would have to re purchase a new bedroom set when this one wasn’t even two years old they did not care, not one ounce. Please don’t store your items with Extra Space Storage! Terrible, terrible feeling going through this! ... Read more
    Suleyka C. - 9 August 2024

    About this facility

    Located at 405 New Britain Avenue, Plainville, CT, this Extra Space Storage facility offers a broad selection of unit sizes, including small, medium, and large options, to meet a variety of storage needs. Whether you're decluttering your home, downsizing, or just need extra space, this facility provides flexible solutions.

    With climate-controlled units, your belongings are protected from temperature and humidity fluctuations, which is particularly valuable during New England’s hot summers and cold winters. This multi-level storage facility also ensures convenient storage access, with drive-up access for easy loading and unloading, as well as indoor units for enhanced security and weather protection. The property is equipped with security cameras and has an onsite manager to provide peace of mind. For those with vehicles, the facility offers parking and RV storage, making it an excellent option for recreational or seasonal storage.

    The facility also supports modern conveniences like contactless renting and online payment, making it easy to rent and manage your storage unit from anywhere. With additional features like gated access and moving supplies available for purchase, this Extra Space Storage facility is a reliable choice for Plainville residents and businesses seeking secure, hassle-free storage solutions.

    Price comparison

    See how this facility's unit prices compare to others in Plainville, broken down by size.

    Small $116/mo
    Location minimum Location maximum
    $62/mo $179/mo
    Medium $245/mo
    Location minimum Location maximum
    $183/mo $350/mo
    Large $399/mo
    Location minimum Location maximum
    $315/mo $445/mo

    Location & walkability

    This storage facility is in an area with minimal walkability and limited public transit options. A personal vehicle is recommended for most trips.

    28

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    10

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 28, Bike Score®: 10

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Fairfield Inn & Suites

      Services 0.14 miles

    • Marshalls

      Shopping 0.23 miles

    • Old Navy

      Shopping 0.26 miles

    • Goodwill

      Shopping 0.31 miles

    • Dick's Sporting Goods

      Shopping 0.32 miles

    • DSW

      Shopping 0.37 miles

    • Starbucks

      Food & Drinks 0.39 miles

    • Applebee's

      Food & Drinks 0.4 miles

    • McDonald's

      Food & Drinks 0.45 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 405 New Britain Avenue is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat: 9 a.m. - 5:30 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Extra Space Storage - 405 New Britain Avenue, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 405 New Britain Avenue for specific restrictions and recommendations.

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