Extra Space Storage - 1031 New Britain Avenue, West Hartford, CT 06110

4.9/5 - 626 Reviews
Location:
1031 New Britain Avenue, West Hartford, CT 06110
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 5:30 p.m.

Extra Space Storage - 1031 New Britain Avenue, West Hartford, CT 06110

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    15x5 Self Storage 75 Sq. Ft.
    Climate-Controlled
    $166/mo
    10x9 Self Storage 90 Sq. Ft.
    Climate-Controlled Elevator
    $163/mo
    10x8 Self Storage 80 Sq. Ft.
    Climate-Controlled
    $175/mo
    10x8 Self Storage 80 Sq. Ft.
    Climate-Controlled Elevator
    $139/mo
    10x7 Self Storage 70 Sq. Ft.
    Climate-Controlled
    $158/mo
    10x7 Self Storage 70 Sq. Ft.
    Climate-Controlled Elevator
    $126/mo
    10x6 Self Storage 60 Sq. Ft.
    Climate-Controlled Elevator
    $112/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $124/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $98/mo
    10x4 Self Storage 40 Sq. Ft.
    Climate-Controlled Elevator
    $83/mo
    9x11 Self Storage 99 Sq. Ft.
    Climate-Controlled Elevator
    $176/mo
    9x10 Self Storage 90 Sq. Ft.
    Climate-Controlled Elevator
    $163/mo
    9x9 Self Storage 81 Sq. Ft.
    Climate-Controlled Elevator
    $151/mo
    9x8 Self Storage 72 Sq. Ft.
    Climate-Controlled Elevator
    $128/mo
    9x5 Self Storage 45 Sq. Ft.
    Climate-Controlled Elevator
    $90/mo
    9x4 Self Storage 36 Sq. Ft.
    Climate-Controlled Elevator
    $78/mo
    9x3 Self Storage 27 Sq. Ft.
    Climate-Controlled
    $80/mo
    8x10 Self Storage 80 Sq. Ft.
    Climate-Controlled
    $175/mo
    8x10 Self Storage 80 Sq. Ft.
    Climate-Controlled Elevator
    $139/mo
    8x9 Self Storage 72 Sq. Ft.
    Climate-Controlled Elevator
    $128/mo
    8x8 Self Storage 64 Sq. Ft.
    Climate-Controlled
    $148/mo
    8x8 Self Storage 64 Sq. Ft.
    Climate-Controlled Elevator
    $117/mo
    8x7 Self Storage 56 Sq. Ft.
    Climate-Controlled Elevator
    $107/mo
    8x5 Self Storage 40 Sq. Ft.
    Climate-Controlled Elevator
    $83/mo
    8x4 Self Storage 32 Sq. Ft.
    Climate-Controlled
    $89/mo
    7x12 Self Storage 84 Sq. Ft.
    Climate-Controlled Elevator
    $155/mo
    7x11 Self Storage 77 Sq. Ft.
    Climate-Controlled Elevator
    $136/mo
    7x10 Self Storage 70 Sq. Ft.
    Climate-Controlled
    $158/mo
    7x10 Self Storage 70 Sq. Ft.
    Climate-Controlled Elevator
    $126/mo
    7x8 Self Storage 56 Sq. Ft.
    Climate-Controlled Elevator
    $107/mo
    6x13 Self Storage 78 Sq. Ft.
    Climate-Controlled Elevator
    $137/mo
    6x12 Self Storage 72 Sq. Ft.
    Climate-Controlled
    $161/mo
    6x12 Self Storage 72 Sq. Ft.
    Climate-Controlled Elevator
    $128/mo
    6x11 Self Storage 66 Sq. Ft.
    Climate-Controlled Elevator
    $121/mo
    6x10 Self Storage 60 Sq. Ft.
    Climate-Controlled Elevator
    $112/mo
    6x9 Self Storage 54 Sq. Ft.
    Climate-Controlled Elevator
    $103/mo
    6x5 Self Storage 30 Sq. Ft.
    Climate-Controlled Elevator
    $68/mo
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator
    $133/mo
    5x13 Self Storage 65 Sq. Ft.
    Climate-Controlled Elevator
    $120/mo
    5x12 Self Storage 60 Sq. Ft.
    Climate-Controlled Elevator
    $112/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $124/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $98/mo
    5x9 Self Storage 45 Sq. Ft.
    Climate-Controlled Elevator
    $90/mo
    5x8 Self Storage 40 Sq. Ft.
    Climate-Controlled Elevator
    $83/mo
    5x7 Self Storage 35 Sq. Ft.
    Climate-Controlled Elevator
    $77/mo
    5x6 Self Storage 30 Sq. Ft.
    Climate-Controlled
    $84/mo
    5x6 Self Storage 30 Sq. Ft.
    Climate-Controlled Elevator
    $68/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled
    $76/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator
    $59/mo
    5x4 Self Storage 20 Sq. Ft.
    Climate-Controlled Elevator
    $49/mo
    4x10 Self Storage 40 Sq. Ft.
    Climate-Controlled Elevator
    $83/mo
    4x8 Self Storage 32 Sq. Ft.
    Climate-Controlled Elevator
    $71/mo
    4x7 Self Storage 28 Sq. Ft.
    Climate-Controlled Elevator
    $65/mo
    4x5 Self Storage 20 Sq. Ft.
    Climate-Controlled
    $63/mo
    4x5 Self Storage 20 Sq. Ft.
    Climate-Controlled Elevator
    $49/mo
    20x8 Self Storage 160 Sq. Ft.
    Climate-Controlled
    $276/mo
    16x11 Self Storage 176 Sq. Ft.
    Climate-Controlled Elevator
    $313/mo
    16x7 Self Storage 112 Sq. Ft.
    Climate-Controlled Elevator
    $193/mo
    15x9 Self Storage 135 Sq. Ft.
    Climate-Controlled
    $222/mo
    15x9 Self Storage 135 Sq. Ft.
    Climate-Controlled Elevator
    $222/mo
    15x8 Self Storage 120 Sq. Ft.
    Climate-Controlled Elevator
    $201/mo
    12x11 Self Storage 132 Sq. Ft.
    Climate-Controlled Elevator
    $222/mo
    10x19 Self Storage 190 Sq. Ft.
    Climate-Controlled
    $350/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled
    $242 - $350/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator
    $242/mo
    10x14 Self Storage 140 Sq. Ft.
    Climate-Controlled
    $229/mo
    10x14 Self Storage 140 Sq. Ft.
    Climate-Controlled Elevator
    $229/mo
    10x13 Self Storage 130 Sq. Ft.
    Climate-Controlled
    $212/mo
    10x12 Self Storage 120 Sq. Ft.
    Climate-Controlled Elevator
    $201/mo
    10x12 Self Storage 120 Sq. Ft.
    Climate-Controlled
    $201/mo
    10x11 Self Storage 110 Sq. Ft.
    Climate-Controlled Elevator
    $190/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled
    $189 - $292/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator
    $177/mo
    9x19 Self Storage 171 Sq. Ft.
    Climate-Controlled
    $350/mo
    9x14 Self Storage 126 Sq. Ft.
    Climate-Controlled Elevator
    $212/mo
    8x20 Self Storage 160 Sq. Ft.
    Climate-Controlled
    $276/mo
    8x18 Self Storage 144 Sq. Ft.
    Climate-Controlled
    $230/mo
    8x16 Self Storage 128 Sq. Ft.
    Climate-Controlled Elevator
    $212/mo
    20x10 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $414/mo
    19x11 Self Storage 209 Sq. Ft.
    Climate-Controlled
    $479/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled
    $538/mo
    10x30 Vehicle 300 Sq. Ft.
    Climate-Controlled Drive-up Access Parking RV Storage
    $538/mo
    10x25 Vehicle 250 Sq. Ft.
    Climate-Controlled Drive-up Access Parking RV Storage
    $479/mo
    10x25 Self Storage 250 Sq. Ft.
    Climate-Controlled
    $479/mo
    10x23 Self Storage 230 Sq. Ft.
    Climate-Controlled
    $479/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $414/mo
    10x20 Vehicle 200 Sq. Ft.
    Climate-Controlled Car Storage Drive-up Access Parking
    $414/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Enclosed
    • Elevators
    • Multi-Level Storage
    • Online Payment
    • RV Storage

    Customer reviews

    4.9/5
    Average rating
    626
    Number of reviews

    Read some helpful reviews of Extra Space Storage, shared by real renters with genuine experiences and honest opinions.

    This has to be one of if not the best experience I've had with any storage company. Everything was setup quickly and explained with no problems. I was even running late as I was in the middle of moving furniture by myself and Ashley in West Hartford reopened to help me and I can't thank her enough. ... Read more
    Kevin M. - 28 February 2026
    I absolutely love the 1031 New Britain Ave location. It’s always clean, the staff is professional, kind and courteous. The office manager Ashley is amazing. She always go above and beyond for her customers. She treats everyone with respect. She is also helpful and resourceful and I appreciate that?? ... Read more
    Rhonda T. - 30 January 2026
    I have had my storage for almost a year at this location and I am so happy with everything. I feel like my belongings are secure, it’s always clean but most importantly the staff. Ashley is the best!! She goes out of her way to help us with anything we need and is always welcoming. ... Read more
    gil n. - 31 October 2025
    This was the fastest and easiest process of getting my storage unit. Great prices and very clean environment!! But most of all soon as I walked through the doors I was greeted with big smiles and super friendly and informative staff. They very patient and helpful with the everything. Highly recommend this location ... Read more
    Rasheem J. - 1 September 2025
    Ashley took the time to show me the exact unit I’d be renting, went over all the options and locations available. She was extremely busy, but was very courteous and patient as she juggled other phone calls and questions while at the same time took excellent care of me. Highly recommend Ashley and her team at Extra Space. ... Read more
    Janet R. - 24 August 2025
    This is my second time renting from here and I tell you, Ashley is the greatest. She gives me supreme service all the time she has such a great personality and she’s always willing to go to extra mile for you. Thumbs up to Ashley keep doing the great work you’re doing???? ... Read more
    Ann - 20 August 2025
    With the work I do i typically find myself at storage units, I've been to them all over from florida up to main and as far west as memphis. This one was clean and well kept and the girl Ashley who was on staff was amazing, she was nothing short of a perfect storage facility attendant. Very responsive and accommodating to me and the crews needs and had us in and out of there in record timing. I wish there were Ashley's at every facility I've been to in the past! ... Read more
    Ashton S. - 8 August 2025
    ABSOLUTE SCAM. STAY FAR AWAY FROM THIS PLACE. We won an auction from Extra Space Storage and drove 40 minutes with a paid rental trailer to pick up the unit. When we got there, they told us the unit “wasn’t supposed to be auctioned.” Are you serious?! The auction closed on September 30th — it’s now AUGUST 7TH — and only NOW they’re saying it shouldn’t have been sold? They wasted our time, our money, and gave ZERO compensation. Nothing. Just told us to leave. No help, no alternative unit, no refund, no responsibility. Now we’re stuck paying for a trailer we didn’t get to use, spent nearly 2 hours driving, and got absolutely screwed by their incompetence. This is disrespectful, unprofessional, and completely unacceptable. Do not trust this location. Do not bid on their auctions. Do not give them a cent. They’ll happily waste your time and money and act like it’s your problem. AVOID THIS PLACE AT ALL COSTS. ... Read more
    Skadex - 7 August 2025
    I am moving to the area and popped in unannounced on Saturday to secure a large, drive-up access unit. They are the only ones in the area that offer climate controlled drive up access! Ashley was so helpful, kind and knowledgeable! Great experience from start to finish - highly recommend! ... Read more
    Savanna R. - 3 August 2025
    The crew that runs this place is awesome. They are really helpful with quick information, easy solutions, and forgiving on late payments if you miss one. You pay a little more here, but having a code, clean, air conditioned space, with a reliable lock included when you rent a unit makes it worth the bit of extra dough. Will use them again in the future. ... Read more
    Daniel O. - 28 June 2025
    Kathleen R. - 5 April 2025
    Jarae H. - 19 March 2025
    I am more than pleased with my experience with Extra Space Storage. The location manager, Ashley, has been more than understanding with handling both my units here. She definitely goes above and beyond and I couldn't ask for more. She is a true angel and has been a major blessing at this point in my life. I would without a doubt recommend this location to anyone in search of storage. This location is kept in great condition and I have not had any issues with safety or anything else for that matter. Again, I couldn't be more grateful for the service recieved ?????? ... Read more
    Randa J. - 6 March 2025
    ?????????? I had a great experience at Extra Space Storage, thanks to Brandon’s exceptional customer service. He was professional, helpful, and went above and beyond to ensure I had a smooth experience. The facility is also very clean and well-maintained, which made me feel confident in storing my belongings here. Highly recommend this location, especially with Brandon’s outstanding support! ... Read more
    Thomas B. - 25 February 2025
    I came from Texas to move a friend and had unforseen problems. The woman at the desk was friendly and very helpful. She went above and beyond for me!! Also the space is bright and clean and easily accessible! ... Read more
    Jessica W. - 12 December 2024

    About this facility

    Located at 1031 New Britain Avenue, this Extra Space Storage facility in West Hartford offers a range of small, medium, and large units to suit any storage need. For those requiring additional protection for sensitive items, climate-controlled units are available to guard against the effects of humid Connecticut summers and cold winters. The facility also features indoor access and elevators, making it easy to transport items to units on upper floors.

    This facility is well-equipped with state-of-the-art amenities, including drive-up access, parking, and options for RV storage, perfect for residents needing seasonal or long-term vehicle storage. Safety is a priority, with security cameras and an onsite manager ensuring peace of mind. Convenience is enhanced with contactless renting, online payment, and a gated entry system, along with moving supplies available for purchase on-site.

    Whether you’re downsizing, moving, or simply decluttering, this Extra Space Storage facility offers a reliable, secure, and accessible solution for the West Hartford community.

    Price comparison

    See how this facility's unit prices compare to others in West Hartford, broken down by size.

    Small $113/mo
    Location minimum Location maximum
    $49/mo $176/mo
    Medium $234/mo
    Location minimum Location maximum
    $110/mo $350/mo
    Large $470/mo
    Location minimum Location maximum
    $199/mo $538/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    60

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    47

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 60, Bike Score®: 47

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Kellie Burke Interiors

      Shopping 0.09 miles

    • The Corner Pug

      Food & Drinks 0.11 miles

    • Ashley HomeStore

      Shopping 0.14 miles

    • Elmwood Station

      Transportation 0.14 miles

    • West Hartford Fire Department Station 3

      Services 0.19 miles

    • BiCi Co West

      Shopping 0.26 miles

    • CVS Pharmacy

      Shopping 0.31 miles

    • Shield Street Post Office

      Services 0.32 miles

    • Stop & Shop

      Grocery Stores 0.37 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 1031 New Britain Avenue is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat: 9 a.m. - 5:30 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Extra Space Storage - 1031 New Britain Avenue, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 1031 New Britain Avenue for specific restrictions and recommendations.

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